SERVPRO of Kitsap County Employee Photos

Terry and J'Nene McCann

Terry and J'Nene McCann

J'Nene and Terry are the owners of SERVPRO of Kitsap County. Terry has been in the industry for 34 years and is passionate about helping people in a time of need. They are hard working and strive to maintain integrity and stand behind the work we do. In their spare time they enjoy spending time with their children and 7 grandchildren, hiking and hitting the links for golf tournaments!

Nicole Stephens

Nicole Stephens

Nicole is our Office Manager and has been with SERVPRO of Kitsap County since 2016. She helps support back-office activities, the finance side of the business and helps everyone in the office stay organized.  Nicole works behind the scenes to make sure our staff maintains a high customer satisfaction level. In her free time she enjoys spending time with her family and watching her kids play football, volleyball and fast pitch!

Paula Monroe

Paula Monroe

Paula is the Accounts Receivable & Project Scheduler at SERVPRO of Kitsap County. She brought years of experience in customer service when she joined our team as the Administrative Assistant in 2016. She is a great addition to our SERVPRO office! Her enthusiasm and happiness can be heard and seen when you call or come by the office. In Paula's free time she enjoys spending time with her family, and volunteering and raising bunnies for 4H.

Cassie Brice

Cassie Brice

Cassie is one of our awesome Marketers. She has been with SERVPRO of Kitsap County since 2016. Cassie's smile and infectiously fun personality is always appreciated around the office. She is committed to assisting our customers and ensuring they are taken care of. In Cassie's free time she enjoys spending time outdoors (hiking, zip lining and skydiving!), and spending time with her family and friends.

Jeanette Winn

Jeanette Winn

Jeanette is one of our Estimators and has many years of experience in the field. She enjoys being able to assist customers in their time of need. In Jeanette's free time she enjoys being a 4H leader, hiking and camping.

"Red" Johnson

"Red" is our Project Manager and has been with SERVPRO of Kitsap County since 2014. He has several years of experience and is a certified Water Technician through the Institute of Inspection Cleaning and Restoration Certification (IICRC). In his free time Red can be found spending time with his family or out riding his motorcycle any chance he gets. He's a bank of knowledge from his cooking skills all the way to all parts of his job. He is personable but at the same time very professional with our customers and makes sure to go the extra mile for customers to make sure that they are well informed and taken care of. He is at times a comic around the office and that helps keep the staff on their toes!

Wendy Passmore

Wendy Passmore

Wendy is the lead on our Fire Team and has been with SERVPRO of Kitsap County since 2015. Wendy's is experienced and skilled in all aspects of her job from cleaning smoke and soot damage, contents cleaning and fire damage restoration. She is professional at all times and has a positive attitude that is appreciated by all. Aside from work, Wendy loves spending time with her grandchildren.

Nick Matteson

Nick Matteson

Nick M. is a Production Technician on our Water Team & has been with the SERVPRO of Kitsap County family since 2016. He is IICRC certified and has a great attitude. He makes sure the customers are treated with respect and is always coming in with a smile on his face. He goes the extra mile to ensure that the job is done right and the customers are at ease throughout their job process.

Nick Haroldsen

Nick Haroldsen

Nick H. is a Production Technician on the Water Team and has been with SERVPRO of Kitsap County since 2016.  Nick has a can-do attitude and has been gaining experience at a fast pace since joining our team. He has risen up in knowledge and gained a vast amounts of skills since the first day on the job. He assists with the estimating portions of job files and is picking up that at a great rate too. Nick's customer service shows how much of a great asset he is to the SERVPRO of Kitsap County family.

Nicole Elterich

Nicole Elterich

Nicole is one of our most recent technician additions to the Fire Team. She has been here since the beginning of 2017 and has already shown what a great asset she is to our Team. She is committed to assisting our customers and ensuring their needs and property are taken care of properly. Nicole has a great sense of what it means to make sure everything gets cleaned up to the best ability. She has a great and fun-spirited personality that we all appreciate.

Jessie Boardman

Jessie Boardman

Jessie is one of our fire team technicians & has been apart of the SERVPRO of Kitsap family since the beginning of 2017. She has already shown what a great benefit she is to our crew. Her experience ranges from volunteering with different organizations to care for the sick and wounded, and help relieve suffering caused by natural disasters. Jessie has a great and lively character that we all enjoy. She is dedicated to helping our customers and making sure their needs are taken care of appropriately. 

Mandy Bennett

Mandy Bennett

Mandy joined the Fire Team in 2017. Her attention to detail, positive attitude and work ethic are just a few qualities that make her an asset to the team.  

Missy McCann

Missy McCann

Meet Missy the Chihuahua. Her sassy attitude keeps everyone on the crew laughing.

Thor McCann

Thor McCann

Meet Thor! He is definitely one of the friendliest faces around the SERVPRO of Kitsap County office. Have a chicken treat and he will be your best friend.