Recent Posts

Why So Many Insurance Companies, Agents & Adjusters Use SERVPRO

7/9/2018 (Permalink)

SERVPRO combines our levels of excellent customer service with our amazing accountability! When a disaster strikes, it becomes a conundrum requiring various people to figure it out and help put it back together again. All involving the customers, professionals and insurance entities working together. We understand the responsibility to provide results and answers to the insured clients and associates, which we will work with, standing by insurances’ side to make sure all parties are happy as much as possible. Our Kitsap County team is distinctively experienced to help when losses occur, making insurance providers, look like a customer’s ‘saving grace’ in their times of need. 

There are a variety of ways to ensure success as an insurance entity when customers have a household claim; maintaining a positive relationship with clients esp. since they feel like their worlds are turned upside down. Along with great communication, a strong work ethic, and representing a company who compensates claims in a virtuous and appropriate fashion.

Our entire staff knows how important it is that every job goes as smooth as possible and making sure that the insured clients know that they are in good hands when they trust insurance companies when they need assistance. We are trained to diminish the loss time and mitigate the damages as quickly as possible. Whether it’s a mold, water, fire or any other type of cleanup; we are always here to help. Any day, at any time.

We know that insurance companies earn their customer’s loyalty by providing timely solutions. By connecting them with help in a time of need. Our team members are available to take a call whenever. We will personally get in touch with a client, offer a listening ear, and strive to alleviate some of the distress they are feeling.

We will make sure that help arrives quickly to the customer (following our 1-4-8 time standard), and our production team will assist clients to get control of their lives again by treating them with professionalism, respect, and dedicated work ethic to get the job done right. Calling our office directly reduces the time that the customer has to wait to be attended to; the faster our team can get onsite to perform the cleanup, the better the results. Because we all know that when there’s a loss, time is of the essence. We want to make it feel and seem like the customers disaster feels “Like it never even happened.” 

Fireworks Safety

7/3/2018 (Permalink)

Every year on 4th of July people in the U.S. celebrate Independence Day with family and friends. There are a lot of people who buy fireworks to celebrate our freedom for our country put on a show, or entertainment. Year after year, there tends to be fires due to the way people ignite fireworks or misuse the fireworks. These festive items are dangerous when you don’t use them properly.

In a report from the “Consumer Product Safety Commission,” here are some facts to be aware of the next time that you, a family member or friend are using or around fireworks

  • 280 people go to the emergency room on the day of firework due to fireworks injuries.
  • In 2013 there was a 15,600 structures and outdoor fires that were started just by fireworks.

When using fireworks:

  • follow safety instructions
  • keep fireworks away for younger children
  • do not drink alcohol while using fireworks due to safety hazards
  • & have the proper materials around you to put out the fireworks or fire.
  • When firing ‘shooter’ fireworks, take precautions by wearing safety materials that are needed for example googles, fire extinguisher, a bucket of water and a phone nearby to dial 911 in case of an emergency.

SERVPRO of Kitsap County realizes that people will still use fireworks for entertainment, but we suggest to be knowledgeable on how to use them properly, and what to do if a dangerous situation occurs. For more information about how to prevent fire from fire works please visit the link down below : https://www.accuweather.com/en/weather-news/firework-safety-how-to-prevent-injuries-and-potential-fire-hazards/70001997

Have a Happy Fourth of July from SERVPRO of Kitsap County!

Things to Look Out For If Your Location is Prone to Flooding

7/2/2018 (Permalink)

Massive flooding, brings drastic negative impact on the means of support and functionality of  residents and overall economy where it occurs. Damaged properties, livestock losses, defective infrastructure and the rise of waterborne diseases are some of the aftermath results of floods. Commercial properties, involving millions of dollars’ investment are also at risk of damage from flooding. The costs of restoration, moving of commercial functionality from damaged areas to new locations, and relocation of evacuated individuals can occupy a great amount of money from these businesses, that they may not have available.

Floods in recent years, have resulted in huge losses, both residential and commercial. Costing not only the economy from the insurance side, but the personal side as well; millions of dollars. If you, or your business may be in an area of flooding to occur, it is wise to know not only your surroundings to the best of your ability, but also to be able to identify a situation of flooding. You need to be able to act accordingly to save not only lives, but possibly your business and building structure from even more damage.

To avoid commercial property and business damages, preventative measures can be made ahead of time to better prepare and prevent water loss. If not ahead, in the moment efforts matter as well.

  1. Rising Water

If you recognize that the amount of water that is pooling near your building is gaining inches at an alarming rate, put some sand bags near all of the entrances to help stop water from coming in at that door lip level.

  1. Moving Water

Moving water brings larger risks in areas that are situated near rivers or in areas where a coastal storm surge may occur since it results in greater forces on the buildings that they were not built to withstand. As well as create the dangerous scenario of harm to people and cars that attempt to go through it.

  1. Overtopping

Overtopping is when the water inside of a contained area rises and spills out over the top of the barrier. Opening of levees, dams and other flood stopping mechanisms, which are made to divert flood water to maintain protection, result in more substantial flood damages than if these devices were never put in.

If you have experienced flood damages, SERVPRO of Kitsap County is here for you. We take the man power, equipment, skill and assistance of Large Loss teams that can come in to aid our customers as well, to ensure you, and your home or business are taken care of. Our goal is to make your loss 'Like it never even happened.'

Septic Systems

7/2/2018 (Permalink)

There are usually two different ways a home disposes of wastewater; city lines or a septic system.

A septic system is a highly efficient, self-contained, and underground wastewater treatment method. The septic systems treat and dispose of household wastewater onsite and are more often economical than centralized ‘city’ sewer systems in rural areas. Septic systems are usually found being in use where lot sizes are larger and houses are spaced widely apart. When your home has a septic tank, there are some extra lifestyle changes that need to be made to prevent damage and possible septic backup. Here are a few things to look out for and how to help prevent a septic tank system from failing:

Septic systems fail when the following occurs:

    External culprit

  • Failure to clean the septic system in a timely manner. The routine cleaning and maintenance is usually determined by how many people are living in the home, as well as the size of the tank itself. The more people, the more often the cleaning and emptying is needed. Check your local septic company to find out what is best for your home.
  • Soil inundated by storm water.
  • Roots that get entangled with the pipes.
  • Improper design or the tank system becoming outdated. Systems designed in the 1970’s may be inadequately designed based upon current standards.
  • Heavy machinery damaging the pipes.

     Internal Causes

  • Hydraulic overload. This occurs when too much water from the house enters the tank
  • Disposal of certain items; diapers, baby wipes, paper products other than toilet paper, cat litter, cigarettes, coffee grounds, and feminine products in your toilets can lead to septic backup.
  • Disposing of toxic chemical cleaners and paints down your drains. The living organisms in your septic system can’t digest and break down the harsh chemicals.
  • Grease; it doesn’t break down and will fill up the tank.
  • Using a water softener. If using, consider increasing the size of not only you system tank but also the leach field
  • Garbage Disposal Use. Using one can mean excessive solids. Which will cause you to pump out the tank more often.

Signs of a failing system

  • Liquid percolating up along the surface of the ground near where your septic system located.
  • Lush grass in your absorption field especially during dry periods.  
  • Slow flushing toilets.
  • Sink drains will empty at a slower rate.

Taking action:

  1. Getting your system and tank pumped out and cleaned. [Alternative systems with electric pumps, mechanical components and float switches need to be checked once a year.]
  2. If you have a well, test your water to make sure there aren’t nitrates or bacteria in your drinking water that could be hindering the organisms in your septic system.
  3. Regulating and staying on top of how water drains around your property. You don’t want to change it where it will cause excess water to pool onto the septic field.

Septic systems vs. city sewer lines. There is a mass difference in opinions on preference but for some people they only have the choice of one or the other. If you do fall under the category of having your waste water disposal method be a septic tank system it is crucial to maintain it and watch what is disposed of to help extend not only the life of it but to extend the time in between cleanings and pumping outs. If you are subject to having a sewage or septic backup in your home we advise that you do not try and clean it up yourself due to it not being clean water. That is where you would want a professional to come in and not only extract the contaminated water out, but also dry out and clean up any other affected materials that were damaged in the back up in the first place. Our team here at SERVPRO of Kitsap County know the proper ways of cleaning up contaminated water and the materials that it effects, and will always help you get your home back to normal ‘Like it never even happened.’

Moist Areas Can Cause Many Issues

6/28/2018 (Permalink)

Water Damage Moist Areas Can Cause Many Issues Catch moisture before it becomes a much larger issue.

Moisture is a common cause of building degradation, especially with being located in the PNW, where the climate contains more amounts of water. In fact, much of what we know about applied building science today originates from early work investigating moisture impact on buildings.  If water damage occurs inside of a building, there are various scenarios to look out for and pay attention to:

- Dry wall can become very wet and could possible cause a ceiling to collapse.

- Trapped moisture such as moisture in double pained windows, can cause mold growth.

- Steam and moisture trapped in areas of the building structure combined with poor ventilation, such as crawl spaces and attics can cause mold growth.

While the severity of moisture problems varies greatly depending on climate, few regions in North America are free from concerns about moisture in buildings, but we are located in a very wet climate, so it's best to be aware and prepared to combat our potential building issues.

Moisture can attack a building’s durability on many fronts, from wet crawlspaces to leaking roofs. Moisture-rich air can even become trapped in building structural assemblies, possibly leading to mold growth, rot, or insect infestation. Entire industries have developed that specialize in combating these various moisture problems.

If you feel that your home or business has a moisture problem that has caused water damage or mold growth, don't hesitate to call SERVPRO of Kitsap County today!

Our New Marketing Car

6/28/2018 (Permalink)

We have updated our Company Fleet!

Our marketing Department is now sporting our company color even more in a green fiesta. Look around for our amazing marketing department representatives in the Kitsap County area. 

It has already proven to be a smart, economical and gas efficient method of getting around to our local business professionals. You may see us in it at local events, chambers meetings, and other association gatherings.

We want to send a huge shout out to our local Haselwood Ford Dealership located at the auto center complex at the Loxie Eagan Blvd. Exit in Bremerton. The staff there were kind, polite, and a huge help in our determination of this purchase and added value to our company.

The marketing staff here at SERVPRO of Kitsap County are so excited to visit more of our great local businesses and business professionals of the Kitsap area in our new SERVPRO green car! 

What We Use To Help You

6/28/2018 (Permalink)

You will see various types of climates and ecosystems all across the world. In the Pacific Northwest, we have a wetter environment than the rest of the state which has more of a desert ecosystem. With that wetter climate, homes are more prone to moisture. When un-attended to, it can lead to mold growth. Here at SERVPRO of Kitsap County, we pride ourselves in being the premier mitigation and restoration company in our industry. To help establish and maintain that that level, we take into consideration the products and methods we use and perform to properly help you, your family, and your building structures to the best way possible.

By using our Benefect product, we have already started the trend in using a safer and still efficient method to remediate mold growth. Here are a few pieces of information from the company that created it; “Benefect - The active ingredient in Benefect is a highly specialized thyme oil that has natural germ-killing capabilities proven to be equal to the leading traditional ingredients but is Generally Recognized as Safe (G.R.A.S.) by the U.S. Food and Drug Administration. The concentration of thyme oil allows Benefect to kill tuberculosis (TB) in just 5 minutes!”

Along with the main product, we also use the disinfectant variation as well for some of our services.

“Benefect Disinfectant contains botanically pure plant extracts and has been proven to kill over 99.99% of bacteria, fungi, TB, and HIV. Benefect has been approved by the US EPA as a high-level disinfectant, fungicide, tuberculoid, and Viricide (against HIV-1) that requires no rinsing or wiping after application on any surfaces including construction materials.”

The crew at SERVPRO of Kitsap County knows how hectic and scary at times, it could be to see mold growth in your home or business, but rest assured, we are here to clean up that problem “Like it never even happened.” If you have prior water damage that has resulted in mold growth or want us to come out and take a look at the mold and mildew in your home, give our staff a call today; 360-373-1290. Just remember, we are always here to help.

For more information of the Benefect products that we use, or the background information on it, check out the link here: http://benefect.com/index.php

Kitsap County Storms

6/28/2018 (Permalink)

Kitsap County, located in WA state, is a great place to live. The rest of the country has a pre-determined image of WA as the ‘state where it always rains.’ Yet surprisingly enough, that’s not the case. Even though we do get our overcast and light misting amounts of ‘rain,’ it doesn’t account for when we do get our big storms in the fall to early spring rainy seasons, that can be doozies for our community when they hit.

For the state where it always rains, near the end of fall and beginning of November when the rainy season kicks off, our average rainfall amounts are around 7.9 inches. But note, that Bremerton does experience extreme seasonal variation in the monthly rainfall amounts regardless throughout the year.

If we are having one of our more extreme storms, and you find that your home or business is having water damage occur due to storm or ground water intruding into the building here are a few steps to take:

  • Try to locate the source of the intruding water.
  • Try to block the source location of the water.
  • Place all furniture in the affected area up on some sort of risers to prevent damage.
  • Try to soak up as much water as possible.

And last but not least, and the most important step of all;

  • Call SERVPRO of Kitsap County to extract any water the has intruded into your building, and can start drying out the affected area(s)

If you are dealing with water damage from a storm, do not hesitate to call SERVPRO of Kitsap County, because we are always here to help make your loss “Like it never even happened.”

Common Causes of Fire Damage

6/25/2018 (Permalink)

You would be surprised how many fires occur in correlation to household items and activity. We researched and found that the National Fire Protection Association has compiled a list of the frequency of reported fires and their causes. We wanted to share the top reported ones with you for not only something to keep in mind the next time you may be in a situation involving these, but for helpful information as well to prevent a loss in your home.

  • Candles: Society uses candles for various reasons, but in the situations of candles being placed where they can easily catch something near it on fire or leaving them unattended or forgotten about has caused a great amount of recorded fires that could have been prevented if the users were more attentive and aware of their surroundings.
  • Misuse by Children: Approximately 44,500 fires are started each year by children misusing matches, lighters, fireworks and other fire-starting materials. Adult supervision is always needed when anything involving a flame is being used by children.
  • Appliances and Electronics: as you can guess, electronic malfunctions do occur and in some of the most recorded stats were involving cooking equipment, heating equipment, washers and dryers, air conditioners and fans.
  • Holiday Related Items: For holidays, there are certain props and materials that we set up and having in our homes that aren’t there year-round. A few examples are Christmas trees, holiday lights and decorations. These can cause an extra possibility of a fire damage to your home with just a small malfunction and having more for a fire to feed on and spread due to having these set up. Make sure all outlets and electrical based items are in full working condition before using.
  • Chemicals and Gases: Almost every home has some manner of chemicals or aerosol gases that they use for maintenance, hobbies, or other tasks. When storing gases improperly, it creates the risk and chance that they can spontaneous com-bust and cause a fire to occur.
  • Smoking Related Items: Cigarettes and other smoking supplies are something that causes a great deal of fires. With using any of these materials, be conscious of the surroundings and what these materials come into contact with. You never know what a simple cigarette butt can do if not put out fully and properly.
  • Weather and Outdoor Elements: This isn’t in relation to a home but is still a factor to be aware about. Mother Nature has a mind of its own and at times, creates a situation for a fire to be sparked. Lightning strikes and potential mishap on dry grass or brush that causes a wildfire is something to always be aware of.

It is imperative to take notice that many of the frequently reported causes of fires are preventable to some degree. It is important to take caution when utilizing anything that could have potential to start a fire. Some of the actions or uses may seem meaningless, such as going to take a shower while cooking using the oven. However, fires often start when we least expect it. It is better to be safe than sorry. If you have had a mishap in your home involving a fire, contact our team at SERVPRO of Kitsap County today to help clean up and restore your home back to preloss condition and make it ‘Like it never even happened.’  

Preparations for Storms

6/18/2018 (Permalink)

Have you ever wondered what to do in case a big storm hits? What is the equipment or supplies you need to be best equipped with? Our team here at SERVPRO of Kitsap County have created a great list of things to gather and remember, for various types of potential storms. All to help ensure your and your family are safe. You should try to weather proof your home in case of any storm. In case a storm does occur that confines you to the building, make sure to periodically check the radio broadcasts for updates to identify when it is safe to go outside. Being in the Pacific Northwest, we don’t get all of the extreme storm types that occur in other parts of the country but it is better to know about them regardless.

  1. If a typhoon or tornado occurs, get to the lowest level of the building, some homes have basements or other types of underground areas, where you should store necessary supplies.
  2. If there is a rain storm or thunder storm, your home should be equipped with a back up generator, a home emergency kit and food and water for approximately 4 people for 14 days.
  3. For a snow storm, make sure you are supplied with warm clothing and extra blankets as well as the items for a rain storm (listed above,) in case your power goes out of if there is no heat.

Home Emergency Kits should include

  • Emergency contact numbers
  • Flashlights
  • A radio
  • First aid kit
  • Important documents in waterproof containers
  • Cash
  • Medicines
  • Water & non-perishable food
  • Pet food (if needed)
  • Baby supplies (if needed)
  • Phones with charging cords
  • Blankets & pillows
  • Toiletries
  • & Tools

If you have questions on damages from storms, please call our team at SERVPRO of Kitsap County. We help during and after any storm with water intrusions, leaks or flooding. We have the equipment and expertise to properly extract any standing water, dry affected and water damaged areas and items of your home and clean up the remaining damage. For any questions or concerns about storm damages to your home, please call SERVPRO of Kitsap County at 360-373-1290. For more information about preparations for storms, please view the link here: http://www.stormwise.com.au/step/create-your-home-emergency-kit