Recent Posts

Before & After

5/22/2017 (Permalink)

Imagine its 8:00 pm on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

The only problem? A water pipe has burst over the weekend, dumping thousands of gallons of water over your hard wood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is beyond the reach of a shop vac. What do you do now?

When it’s your home or business that’s underwater, mitigation can’t wait. You need mitigation to begin yesterday. If water damage strikes you or your customers, give your local SERVPRO Franchise Professional a call immediately.

The cost of water damages can increase exponentially with time. Wood floors warp, drywall soaks in moisture and mold develops in hard-to-reach areas of your home or business. The benefits of rapid mitigation by a SERVPRO technician are two-fold: your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

So if the unthinkable happens to your home or business, allow your local SERVPRO Franchise Professionals to help quickly turn your “before” into a “happily ever after.”

Stay Safe from Summer Storms

5/15/2017 (Permalink)

While the spring season is known for the potential to experience severe weather, the threat exists throughout the summer months as well. In fact, the potential for severe weather even increases in some areas. Hurricane season in the Atlantic begins June 1st and runs through November 30th. The Eastern Pacific hurricane season begins May 15th also ending November 30th.

While it may be difficult to prepare for the unpredictable, there are steps you can take now to ensure you are ready when disaster strikes. One way to prepare your business for any type of disaster, is to establish an Emergency READY Profile (ERP). Contact your local SERVPRO Franchise Professionals to learn more about the ERP and how it can help you. Consider the following tips when preparing for an approaching storm.

Before the Storm

  • Build an emergency supply kit and develop a communication plan.
  • Unplug any electrical equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard top vehicle (not a convertible).
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

During the Storm

  • Use battery-operated NOAA Weather Radio for updated from local officials
  • Avoid contact with corded phones. Cordless and cellular phones are safe to use.
  • Avoid contact with electrical equipment or cords.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors.

After the Storm

  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines and report them immediately.

Building an Emergency Supply Kit

5/8/2017 (Permalink)

Building an Emergency Supply Kit

  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferable a NOAA weather radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact your local SERVPRO Franchise Professionals for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

Contact your local SERVPRO Franchise Professionals to learn more and be “Ready for whatever happens!”

Understanding Water Types

5/1/2017 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are 3 types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. When you have a water damage, don’t leave your property to chance. Call your local SERVPRO Franchise Professionals. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come into contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure, air flow could spread contaminants.
  • Discard any food and/or personal hygiene and cleanliness if exposed to the contaminated areas.

Be Storm Smart & Be Storm Ready

4/24/2017 (Permalink)

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of the following intense storms:



  • 10,000 severe thunderstorms

  • 5,000 floods of flash floods

  • 1,000 tornadoes

  • 2 land falling deadly hurricanes


Approximately 98% of all presidentially declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damages. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.


Know Your Risk. The 1st Step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.


Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.


Be an Example. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

Are Your Ducts in Order?

4/17/2017 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of your local SERVPRO Franchise Professional’s service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO Franchise Professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, your SERVPRO Franchise Professional can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO Duct Cleaning System is proven and cost efficient. Unlike the majority of duct cleaning services, your SERVPRO Franchise Professional uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air if filtered through a HEPA filtration system, removing 99.97% of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning, or to schedule an appointment, contact your local SERVPRO Franchise Professionals today.

Mold in your home? Double check and give the Professionals a call.

4/14/2017 (Permalink)

Part of owning your own home is maintaining it and keeping it a safe place to live. We often talk about being prepared for water damage, fires and maintaining the necessary measures when a loss occurs. But preventing and checking mold is just as important, mold can continue to spread and become a serious health problem if not taken care of.

It's important to do what you can to prevent mold. Try applying a sealant that is designed to protect and preserve the surface its applied to such as a structure guard. This prevents mold and mildew growth. However, no matter what preventative measures you take, it is still necessary to keep aware and test for mold continuously.

If you find what appears to be mold in your home, try out an at home mold test.  Here are the some of the best recommended options for 2017. If you don't want to conduct a test yourself, you can always contact a mold specialist to perform a professional test. Once finalized, it's the results that are important.

What happens if you find mold? Here are our remediation steps to help you.

  1. Call SERVPRO of Kitsap County at 360-373-1290
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration
  8. Reconstruction if needed

Spruce Up Your Space

4/10/2017 (Permalink)

Birds are chirping and the temperatures have warmed up! Spring is finally here! Spring Cleaning is a tradition allowing us to freshen our environment and get a head start on the hectic seasons of spring and summer. While many people deep clean their homes, this is also a great time to clean and organize your business.


Your local SERVPRO Franchise Professional can help get your facility in tip top shape. In addition to air duct and HVAC cleaning, SERVPRO Franchise Professionals are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal and stain resistance applications. Other services include: upholstery and drapery cleaning, hard floor cleaning and care, and odor deodorization.


A clean environment is a healthy environment! Improve your living and work spaces this spring. If you need a little help, done worry, your local SERVPRO Franchise Professionals have the tools to make your home or business sparkle in no time!


Spring Cleaning Your Workspace



  • Divide Your Workspace Into Zones:


Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for your supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.



  • Keep Only What You Need At Arm’s Length:


Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by pairing down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you’ve established for them.



  • Sort Your Catch-All Drawer:


Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn’t being used.



  • Eliminate Digital Clutter:


Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files-with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.

The Science of Drying

3/27/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water damage structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, your local SERVPRO Franchise Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, your local SERVPRO Franchise Professional will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

Your local SERVPRO Franchise Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry out hardwoods floors, tough-to-reach spaces inside walls, and much more. Your local SERVPRO Franchise Professionals also use state-of-the-art monitoring equipment, and a proven scientific process to help speed up the drying of your home or business.

The bottom line? Your local SERVPRO Franchise Professionals have the training and equipment to help make water damage “Like it never even happened.”

Managing Mold

3/20/2017 (Permalink)

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, your local SERVPRO Franchise Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call your local SERVPRO Franchise Professionals

     The mold cleanup and restoration process begins when you call SERVPRO. A representative will ask a series of questions to help determine the necessary equipment, resources and personnel needed.

Inspection and Damage Assessment

     Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

     Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

     Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold and Mold-Infested Materials

     The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents and Belongings

     SERVPRO Franchise Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorization using fogging equipment.

Restoration

     Depending on the level if mold damage, drywall, subfloors, and other building materials may be removed. Restoration ay involve minor repairs such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as reconstruction of various areas or rooms in a home of business.

Your local SERVPRO Franchise Professionals understand mold and mold growth and have training and equipment to remediate mold in your home of business.