Recent Posts

Mold in your HVAC

9/18/2017 (Permalink)

Mold in your HVAC systems

Mold is one of the most common complaints regarding Residential and Commercial ducting systems!

Did you know that one of the initial entry points for mold is through your heating & cooling systems?  Mold thrives in that environment, and mold spores are quickly spread throughout a building by a forced air HVAC system. The HVAC system carries mold spores from the outdoors and circulates them inside.

Another way mold spores spread are when mold in a building becomes airborne, and drifts into the HVAC system. The duct work essentially helps the spores travel throughout your building where they latch onto items in the building or home and grow.

You should routinely inspect your HVAC systems, not just for mold, but for moisture as well.

If you think you do have mold…

  • First, call your local SERVPRO of Kitsap County franchise, we have the resources to do mold testing. and to identify if you do have mold. If you do, we can do the work necessary to clean your ducts & HVAC system
  • We throw away the wet & water damaged filters
  • Wet vacuums are used to extract any standing water if necessary
  • SERVPRO uses an EPA registered disinfectant specifically labeled for HVAC system use to rid the ductwork of mold, mildew, dirt and odor causing bacteria
  • The rooms within the building can be fogged with our EPA registered disinfectant if indicated
  • Finally, we thoroughly clean everything in the building with a HEPA vacuum to ensure all of the mold has been removed

Our customers’ health, satisfaction and peace of mind are a priority for SERVPRO of Kitsap County. Dealing with mold isn’t something that should be put off, especially if it’s in your HVAC systems. If you think that you might have mold, give your local SERVPRO of Kitsap County a call. Our professionals will be sure to get the job done right. We are always here to help!

SERVPRO’s Document Restoration Services

8/21/2017 (Permalink)

When faced with a fire or flood, much more than the structure becomes affected. Everything, including furniture, electronics, and even important documents may need attention. A couple of years ago while thinking of ways to help serve our customers better, SERVPRO decided to invest in an ozone and drying chamber set ups that can recover important documents and other media.

This allows us to offer an additional restoration service to our clients. Since conception, SERVPRO has performed a tremendous amount of work, drying out everything from financial records and engineering drawings to photo albums and vintage Barbie doll boxes. Wet documents are found at any water loss, whether it’s a family bible or pictures at a home owner’s property, legal documents, medical files, or government papers at a business loss. It’s imperative to identify these and make sure to get them restored to the best of our ability.

Even on category 3 losses or items affected by microbial growth, the drying chamber can help recover those items. The drying chamber team is available 24/7, 365 days a year to assist with customer concerns about the drying process, and making sure we get your personal belongings and memories back to you to as close to preloss condition as possible.

The Furry Family Members Safety

8/14/2017 (Permalink)

Now there's an easier way to take care of your furry family members.

The American Red Cross Pet First Aid app includes veterinary advice for everyday emergencies in your hand. The app includes videos, interactive quizzes and simple step by step advice for what you need to know and how to act when the event arises that your pet needs you.

Features include:

- Pet profile for storing ID tag information, a photo and medical information.

- Earl warning signs for when to contact a veterinarian.

- An animal hospital locator.

- How to include pets in an emergency preparedness plan.

Here are some important point to remember about your pets preparedness plans.

- Make sure your dogs and cats are wearing securely fastened collars with up to date identification. 

- Prepare a list of contacts (friends, relatives, boarding facilities, animal shelters, or veterinarian) who can care for your animals in an emergency.

- Include your pets in evacuation drills so they become used to entering and traveling in their carriers easily.

- Double check that your pets vaccinations are up to date and keep those records in an easily accessible place.

With these tips and the First Pet Aid app, you and your furry family members will definitely be more prepared for any kind of emergency.

And remember, if the situation isn't safe for you, it definitely isn't safe for them either.

Smoke Alarms Save Lives

7/31/2017 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and in every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detector installation and maintenance. For more on emergency preparedness, contact your local SERVPRO Franchise Professionals.

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using the test button.
  • Replace batteries in all smoke alarms at least once a year. If an alarm “chirps,” the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old.

Just the Facts: Smoke Alarms                                            

  • 3 out of 5 fire deaths occur in homes with no smoke alarms or when the alarms or not working.
  • Smoke alarm failures usually result from missing, disconnecting, or dead batteries.
  • More than ½ of home fire deaths result from fires in which no smoke alarms are present.
  • The risk of dying in a home fire is cut in half with working smoke alarms.

Help at your Fingertips

7/24/2017 (Permalink)

For a property owner, a disaster scenario involving fire or water damage can seem unthinkable and then suddenly become a reality. In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory of contents loss.

The SERVPRO Ready Plan mobile application provides home and business owners with a quick and convenient way to call in yours SERVPRO Franchise Professionals when disaster strikes.

The Ready Plan add is a free emergency preparedness tool offered by SERVPRO, and can be downloaded on your Android, iPhone or tablet.

The application allows both residential and commercial property owners and managers to create an Emergency READY Profile containing critical facility information that can help speed up response time after fire or water damage occurs. In addition to property details, the application tracks prior loss history, utility shut off locations, and key contacts; stores photos of the damage; and integrates local weather forecasts and more, including the address and contact information for the user’s local SERVPRO Franchise Professionals.

Through the application, the user can quickly call their local SERVPRO Franchise Professional or submit an electronic “First Notice of Loss” to the SERVPRO National Call Center setting the wheels of recovery in motion. Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, tart the insurance process and take the right steps from the beginning to bring their property back to normal “Like it never even happened.”

The SERVPRO Ready Plan mobile app places a convenient preparedness tool right at your fingertips. Disasters are unpredictable and frequently strike without warning. That is why SERVPRO’s Ready Plan mobile app is so valuable. In the confusion and panic that often surround a disaster, a property owner or manager can reach out for expert help right from the scene, using their cell phones.

For more information on the SERVPRO Ready Plan mobile app and how it can help you be more prepared, contact your local SERVPRO Franchise Professionals.

Fast Facts on Flooding

7/17/2017 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, out in the country, or even in the desert, there is a potential for flooding. Anywhere ut can rain, it can flood.


A variety of events can cause flooding, like: heavy rains, when ocean waves come onshore, if snow melts too fast, or when damns or levees break. A flooding event may occur over a long period and could last days, weeks or longer.


The most dangerous type of flood, a flash flood, happens quickly with little or no warning. Flash floods are the top weather-related killer in the U.S. since they can roll boulders, tear out trees and destroy buildings and bridges. A flash flood is the rapid flooding of low-lying areas in less than 6 hours, caused by intense rainfall from a thunderstorm or several thunderstorms.


At least 25% of the businesses that close after an event like a flood never reopen their doors. As little as one-inch of water can cause costly damage to your property. Over the past 5 years the average flood claim was more than $75,000.


With over 40 years of experience, SERVPRO Franchise Professionals have restored flood damaged homes and businesses from coast to coast. Even minor floods have the potential to cause major damage to a structure if not treated quickly and properly. If a flood strikes your home or business, call your local SERVPRO Franchise Professional.


Flood Safety Tips



  • Do not walk through moving water. 6 inches of moving water can make you fall. If you have to walk in water, walk where the water is not moving. Use a stick to check the firmness of the ground in front of you.

  • Do not drive into flooded areas. If floodwaters rise around your car, abandon the car and move to higher ground if you can do so safely. You and the vehicle can be swept away quickly.

  • Avoid floodwaters; water may be contaminated by oil, gasoline or raw sewage.

  • If your property suffers flood damage, clean and disinfect everything that got wet. Mud left from floodwaters may contain sewage and chemicals. Dispose of any food or personal hygiene items exposed to floodwaters.

Teaming up to Help You be Ready

7/10/2017 (Permalink)

The SERVPRO® Franchise System is teaming up with the American Red Cross to help business and homeowners across the nation get READY for any disaster.


The American Red Cross Ready Rating™ program, is a free, web-based program designed to help businesses, organizations and schools become better prepared for emergencies. Through the Ready Rating program website, readyrating.org, property owners complete a 123-point self-assessment of their level if preparedness for weather-related or other emergencies. The Ready Rating assessment also offers tips and best practices to help improve their level of preparedness.


“Through the generosity of SERVPRO®, the Red Cross will help empower workplaces to re-open more quickly after natural or man-made disasters such as water main breaks, medical emergencies, power outages, tornadoes, floods and hurricanes through the Ready Rating Program,” said Tom Heneghan, manager of Business Continuity Program for Red Cross.


“Up to 40% of businesses never re-open their doors after such disasters; SERVPRO’s partnership will enable more businesses, schools and organizations to become better prepared. We are excited to have SERVPRO join us in community outreach efforts to educate and highlight the importance of community preparedness in neighborhoods across the country.”


“This partnership just makes perfect sense,” said Rick Isaacson, Executive Vice President of SERVPRO Industries, Inc., “and truly completes the readiness equation for businesses and other property owners. The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all necessary steps before disaster strikes to protect their property from damage and loss. But, when disaster does strike, knowing what to do and who to call saves time-and fast response is key to minimizing damage and downtime. That’s where SERVPRO’s Emergency REAY Program can help. Together, these two programs offer maximum peace of mind to businesses and other organizations.


With SERVPRO’s Emergency READY Program, your local SERVPRO Franchise Professional will establish an Emergency READY Profile (ERP) for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save time and money in the future.


The time to prepare for a disaster is before it happens. Taking steps to make your property as secure as possible, then having a plan to deal with the aftermath if disaster does strike is just good business sense. For more information about SERVPRO’s Emergency READY program, visit SERVPRO.com/ready. Call your local SERVPRO Franchise Professionals to learn how to develop an Emergency READY Profile for your business and BE READY.

The Behavior of SMOKE

7/3/2017 (Permalink)

A fire loss can result in complex damages because of the unique behavior of smoke.  A trained professional should survey the loss site to determine the extent to which fire, smoke, heat, and moisture impacted building materials and contents.

Your local SERVPRO Franchise Professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. Here are some fats you may not know about smoke:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

The Different Types of Smoke

There are 2 types of smoke-wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, a SERVPRO Franchise Professional will test the soot to determine which type of smoke damage occurred. The Cleaning procedures will then be based on the information identification during pretesting. Here is some additional information:

  • Wet SmokePlastic and Rubber

Low Heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

  • Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefor smoke rises.

  • Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

  • Fuel Oil Soot – Furnace Puff Backs

While “puff backs” can create havoc for homeowners, SERVPRO Franchise Professionals can, in most cases, restore the contents and structure quickly.

  • Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

Special loss situations require special care. SERVPRO Franchise Professionals are trained to handle even the toughest of losses.

Plan to Stay in Business

6/26/2017 (Permalink)

As a business owner or manager, you are a leader in your community and have the opportunity to set an example for your employees, customers, and community to follow.

This year, for National Preparedness Month (NPM), join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared.

Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.

Ready Business asks companies to take 3 simple steps:

  • Plan to stay in business;
  • Encourage your people to become Ready;
  • Protect your investment,

This year, the Ready Campaign and Citizen Corps, with support from members of the National Preparedness Community across the nation, including your local SERVPRO Franchise Professionals, are focusing on encouraging individuals, families, and businesses to take active steps toward becoming Ready. We must work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are Ready.

Ready Business, an extension of the Ready Campaign, helps business owners and managers of small and medium-sized businesses prepare their employees, operations and assets in the event of an emergency. At Ready.gov/business, companies can find vital information on how to get started preparing their organization and addressing their unique needs during an emergency.

Tips to Help Your Business be Ready

  • Update and Distribute Emergency Contact Information to your Employees. Additionally, you can create and distribute a list of important emergency numbers in the areas you do business.
  • Organize an Emergency Preparedness Procedures review with employees to review your company’s emergency plans.
  • Conduct Office Evacuation/Shelter-in-Place Exercises and Drills. Once completed, evaluate how well they worked and if additional training or exercises are needed.
  • Put Emergency Items of Display. Showcase an Emergency Supply Kit in your break room or other high-traffic locations and encourage employees to get their own Emergency Supply Kit for their homes.

It’s the Water You Don’t See

6/12/2017 (Permalink)

With any leak, it’s the water you don’t see that causes the most trouble; especially when the water you don’t see contains bacteria, or causes mold, rot and other unseen damage. Water damage can affect the value of your property. So before you get out the mop bucket and box fan to try and clean it up yourself, consider how this will affect your property.

Your local SERVPRO Franchise Professionals understand how disruptive unseen water damage can be for your business. For this reason, your local SERVPRO Franchise Professionals offer 24-hour emergency response and, under normal circumstances, will have a trained, uniformed technician on-site within four hours to begin emergency mitigation services. By responding quickly with a full line of water cleanup and restoration services, your local SERVPRO Franchise Professionals can help you regain control quickly while drying, deodorizing and protecting your facility and contents.

So, before you risk further damaging the value of your facility by attempting to clean up the mess yourself, call your local SERVPRO Franchise Professionals.

SERVPRO Technicians have the Training and Experience You Need.

A mop and common cleaning products may not be enough for serious water intrusions. Your local SERVPRO Franchise Professionals are trained to safely clean and restore your building, utilizing the following procedures:

  • Identify the source/type of water.
  • Measure temperature and humidity for drying analysis.
  • Survey the extent of damage and inspect the premises.
  • Perform emergency water extraction.
  • Utilize drying equipment and motoring drying.
  • Dispose of refuse.