Recent Posts

Preparations for Storms

6/18/2018 (Permalink)

Have you ever wondered what to do in case a big storm hits? What is the equipment or supplies you need to be best equipped with? Our team here at SERVPRO of Kitsap County have created a great list of things to gather and remember, for various types of potential storms. All to help ensure your and your family are safe. You should try to weather proof your home in case of any storm. In case a storm does occur that confines you to the building, make sure to periodically check the radio broadcasts for updates to identify when it is safe to go outside. Being in the Pacific Northwest, we don’t get all of the extreme storm types that occur in other parts of the country but it is better to know about them regardless.

  1. If a typhoon or tornado occurs, get to the lowest level of the building, some homes have basements or other types of underground areas, where you should store necessary supplies.
  2. If there is a rain storm or thunder storm, your home should be equipped with a back up generator, a home emergency kit and food and water for approximately 4 people for 14 days.
  3. For a snow storm, make sure you are supplied with warm clothing and extra blankets as well as the items for a rain storm (listed above,) in case your power goes out of if there is no heat.

Home Emergency Kits should include

  • Emergency contact numbers
  • Flashlights
  • A radio
  • First aid kit
  • Important documents in waterproof containers
  • Cash
  • Medicines
  • Water & non-perishable food
  • Pet food (if needed)
  • Baby supplies (if needed)
  • Phones with charging cords
  • Blankets & pillows
  • Toiletries
  • & Tools

If you have questions on damages from storms, please call our team at SERVPRO of Kitsap County. We help during and after any storm with water intrusions, leaks or flooding. We have the equipment and expertise to properly extract any standing water, dry affected and water damaged areas and items of your home and clean up the remaining damage. For any questions or concerns about storm damages to your home, please call SERVPRO of Kitsap County at 360-373-1290. For more information about preparations for storms, please view the link here: http://www.stormwise.com.au/step/create-your-home-emergency-kit

What We Have Today Is Ever Changing in The Restoration World

6/12/2018 (Permalink)

The restoration industry has expanded enormously over the last several years and predictions point to a continual fast progression into the future. In general, the mitigation and restoration market is growing due to an increase in demand and need. This particular need looks rather different depending upon the customer. Things like natural disasters and aging properties contribute greatly to the rising demand for restoration. As the world becomes more and more connected, the standards for which restoration companies must adhere becomes significantly higher. Clients are now able to insist upon excellent customer service and can easily spread the world if they suffer from a poor experience.

Technology plays a major role in the future of restoration, and in a variety of capacities. For example, new products and services have become available that make both residential and commercial restoration more efficient and productive. As a result, projects are completed in a very timely manner and allow for restoration companies’ staff to move on to new projects. Additionally, new technologies allow for lower costs on commercial and residential restoration services. These decreases in cost and increases in volume make organizations like SERVPRO truly thrive.

The downside of technology and connectivity is the lightning fast response to poor service. Smart phones and mobile devices make customer service more important than ever before. Customers have instant access to sites like Yelp, Home Advisor, Facebook, and the corporate offices to leave reviews based off their experience with any company. These reviews can be vague statements, rave reviews of outstanding services, or scathing because they were dissatisfied with the final invoice. Residential and commercial restoration companies must strive to provide unmatched customer service or they run the risk of being hammered the aforementioned sites. The restoration market must take this into account as they move into the future.

With all of these state-of-the-art tools at their fingertips, commercial and residential restoration companies are tasked with the great responsibility to evolve. Looking inward, SERVPRO is committed to keeping up with this technology in order to provide our customers with the best resources, products, & services. As we work diligently to maintain high-quality commercial and residential restoration services we are constantly monitoring the state of the industry and how our company can stay ahead of the competition.

Relentless Office Odors

6/12/2018 (Permalink)

Disagreeable smells in work settings are distracting and unpleasant. Which in turn, can sometimes lead to various kinds of negative consequences. Persistent odors can lower staff productivity, and they can make employees feel disoriented and unfocused. The occasional ‘stinky’ lunch may not affect everyone for more than a few hours, but chronic foul odors can signal that there is a problem on your hands. If you have any concerns that involve unpleasant odors in your workplace, you don't have to sit by and try and deal with it by yourselves with possibly no success. Our SERVPRO of Kitsap County team has significant experience with the odor removal processes. Our technicians understand and make use of all the most effective deodorization techniques, equipment and products.

Why Qualified & Skilled Deodorization Service Is a Smarter Choice

So many things can contribute to distasteful office scents. Lack of proper ventilation can be a cause. The combination of coworkers' meals can also be a responsible factor. It can be tough task to rid stubborn smells without a professional cleaning and deodorization. Recruiting the assistance of experienced technicians can save you time, money and headaches. Our crew members have a solid understanding of the odor elimination process. We eradicate odors of all types expertly and methodically. If you have lasting food odors hanging around in your office space, we can help make them a distant memory. We can tackle musty odors from water damage or mold infestations as well. Your employees will enjoy the lack of odors in the office and your customers won’t even know what was there.

A malodorous business can turn away business almost as fast as poor customer service. Don't let the community link your company with unpleasant odors. SERVPRO of Kitsap County is a reputable local company that specializes in commercial cleaning services with the extra mile of deodorization. We can handle odor problems and get rid of them. If you want your office environment to feel and smell refreshing, you can call our office today. We're equipped with all the highest quality deodorization tools and products available. They know how to use all the equipment and products properly. Call us as soon as possible for additional information about our work and make an appointment for your business building.

Carpet Tips & Tricks

6/11/2018 (Permalink)

There is a big disagreement among people in weather or not it is worth the investment to your home of having carpeted flooring or something else such as hardwood, tile or a similar option to those. If you are one of the many people that are in favor or having carpeting flooring, you know that keeping up with it to ensure the stains are properly removed, vacuumed and routinely cleaned. The main goal is to keep it feeling soft, clean and pretty much having that ‘newly installed’ look. With that being said, carpets can be one of the most trying things to preserve and keep clean because we walk on and put weight on them every day. Regardless of how much we abuse them, there are some measures you can take to keep your carpets in tip top shape.

  • Removing stains when they first happen can avoid a lot of frustration down the road. Simple liquid stains can usually be removed by blotting at the stain with water at first and then applying a type of carpet stain remover solution. If a cleaner of that type is not handy, you can attempt using white apple cider vinegar, hydrogen peroxide, shaving cream or grease cutting dish soap that you may have around the house.
  • Regular vacuuming maintenance is vital to maintaining the look and life of your carpets. When dirt and dust get pushed down into carpets, it causes the fibers to bow, twist and possibly break if they aren’t removed. This is what results in that dull dirty appearance you may see in some spots if you don’t regularly vacuum your carpeting. A good goal is to vacuum twice a week in heavy traffic areas and hit the baseboards and any gaps with a brush extension for the vacuum once a week.
  • Snip the snags. Snags in your carpets are unpleasant to look at. They usually come with a section of your carpet flooring to start to be coming up from the plastic string that the fibers are secured to. They should be cut immediately with scissors to prevent further damage. Do not vacuum over snags as they may get stuck in the vacuum itself and unravel more of the carpet.
  • Area rugs and runners. For some people, putting a rug over a carpet is pointless, but for those of you with higher amounts of traffic in your home, this may be something worth trying out. Those additional flooring options can be a way to help keep your carpets clean, longer. They will minimize the soiling being embedded into the carpet fibers, plus cut down on the amount of time you spend vacuuming.
  • Rake those dents. Most of the time someone doesn’t think about using a rake inside the house, and we’re not suggesting that per se, just the action itself. For the instances of having denting in your carpets, using a type of rake motion for those indents under your couch or other furniture, can easily be taken care of. First off, use a wet cloth to saturate the spot where the dent it and gently ‘rake’ your fingers back and forth. Make sure to do this gently to prevent breakage in the fibers.
  • Professional carpet cleaning can bring new life into old carpets. Routine maintenance is very important. Carpets should be professionally steamed cleaned about every 6-12 months to up their life expectancy. When you fail to keep the routine cleanings going, there is a chance that the carpets will not last as long.

Knowledge is power, or so we are told. When you are getting new carpets, be very attentive to the type of carpet you are getting and be aware of the maintenance of that type from the get go.

Some carpets are made with stain repellent, which make it had for dirt and stains to stick to the fibers. This can come in handy is you think that there might be a few more oopsies and mishaps with stain causing situations to occur.

Also keep in mind that the color of the carpet can hide or show certain stains more than others. Such as you can buy darker carpets with patterns so when stains do show up, it’s much harder to see them initially.

If you have carpeting in your home or business, try the following tips to help your carpets remain cleaner. In the instances that your carpeting has been damaged due to a water, mold, smoke or fire loss, don’t forget to call our team at SERVPRO of Kitsap County today. We are always here to help get your home and/or business back to normal, “Like it never even happened.”

Mold Information for Renters, Landlords & Property Managers

6/4/2018 (Permalink)

Renters

Mold problems in buildings are a result of water and moisture issues. Renters need to operate the heating and ventilation systems to reduce water condensation and make the necessary protocols happen to make sure that there is proper ventilation when and where it’s needed. Tenants need to notify landlords / property manager promptly & in writing, of any water leaks or moisture problems as soon as they are first noticed. If there is a water leak or moisture issue, it should be fixed by the landlord.

When you are a renter, it is prudent to be knowledgeable of your local building codes, if the issue is left unattended to even with notification, then you can move forward with your local building and code officials to deal with getting the problem fixed. Remember that it is important to stress the source of the water problem and what damage it has done since first noticed, as well as when it was notified to the proper personnel.

If you rent a home, the Residential Landlord-Tenant Act covers you. Knowing and understanding your rights and responsibilities as a renter can help you resolve issues and problems.

Landlords and Property Managers

Landlords & property managers are responsible for maintaining rental properties, including fixing building problems from varying different things breaking or occurring. Other examples could be more along the lines of water leaks and ventilation issues, or heating defects which may lead to moisture complications. Landlords must notify their tenants about the health hazards associated with exposure to indoor mold and ways to control mold growth in their dwelling locations. Posting this information in a visible, public location at the dwelling unit property is allowed and recommended. Most landlords or property managers go the route of listing frequently asked questions about mold, along with a brief guide to mold and moisture in homes and buildings.

Tackling Mold

The best way to tackle a current mold issue is to understand the source of the leak or water issue. That way when you do remediate the mold, it won’t come back because you fixed the problem at the source. Some people aim to be a DIYer and use common household products to try and treat the mold damage. We suggest that you do hire a professional that can use the proper techniques, products and equipment to not only remediate the mold. Make sure to use the correct and needed equipment to contain the mold spores to help prevent the spores from spreading and affecting more of the building, the inhabitants and contents inside of it. Give SERVPRO of Kitsap County a call today to come out and help you or your tenants mold issue before it gets out of hand.

Common Types of Mold, How Many Do you Know About?

6/1/2018 (Permalink)

When we see mold on any surface it sends panic through us. Removing mold can be a tedious, arduous, and sometimes the damage irreplaceable. How do you know what kind of mold it is? Does this affect how to get rid of it?

Here is a list of the most common types of mold and what kind of environments they are usually found to grow.

- Stachybotry: grows on high cellulose and porous materials such as wood, wicker, hay, paper and cardboard. It;s commonly called 'black mold' or 'toxic black mold.' Generally the space it grows in is humid and moist. For preventative measures aim to keep furniture away from and not touching walls, leaving airspace.

- Aspergillus mold: is a common household mold that grows on highly porous surfaces. This is the variety that can cause people to form allergic reactions to.

- Mucor: is a type of mold that is most often found in air conditioning units or ducting. It is a white to a grayish color and is thick in consistency.

- Penicillin: is a mold that is most often found in soil, food, grains, paint, carpet, wallpaper, fiberglass insulation, and a result of vegetables decomposing and rotting. But it is more widely known for it's antibiotic principles in the healthcare viewpoint.

- Fusarium: a mold that is found in plants and household humidifiers.

There are a vast amount of other mold species that are found in the world, but we wanted to inform you of the most common ones found in buildings and households. If you think you have a mold issue in your building structure, give our crew at SERVPRO of Kitsap County a call today. We have the environmentally safe and effective products, machines, and expertise to successfully remediate mold down to its roots in any material it has grown on and in.

Preparations for Home Fires

5/28/2018 (Permalink)

How do we prevent fires? Are we safe? Preparations in the home in case of a fire can make a world of a difference. Safety can be increased in minor ways around your home and in ways we live in the home.

Smoke Detectors:

  • make sure too have enough smoke detectors in various rooms inside your home
  • Test them at least once a month to make sure they work properly
  • Replace the batteries in the detectors at least once a year
  • Inform family members on what a smoke detector does and what kind of sound it makes when it goes off.

Flammable items

  • Keep items that are flammable at least 3 feet away from items that get HOT.
  • Keep matches & lighters out of the reach of children.
  • Go over the dangers of matches and lighters with children
  • Do not leave candles unattended

Precautionary Measures

  • Have an escape plan to take in case of a fire. Go over it with the members of your household at least once a month so everyone knows what to do and where to meet up in case of an emergency.

In case of a fire occurring

  • Call 911 right away if a fire occurs, Let the dispatcher know what is going on, how the fire started, your location & if everyone is out of the building.
  • Teach everyone to STOP, DROP & ROLL & to cover their face in case they catch fire.
  • When going through smoke, get low and move under the smoke towards any available exits.

Recovering from the after math of a fire is a bit of a shock. Let friends & family members know hat everyone involved is safe. Make sure that if anyone is injured, to be taken to the hospital immediately to be treated right away. Stay out of the home until firefighters and authorities clear the area safe to go back in.

SERVPRO of Kitsap County can help with the restoration and clean up of any fire damages that occur to your structure and belongings. We have the space and ability to store any contents in your home in secure and protected containment units until the family is ready for the items to be brought back. If you, a friend, or family member has suffered the loss of a fire, please feel free to call our team any day, at any time at 360-373-1290.

For further information about fires, how to prevent them, or what to do in case of one, please visit the link provided: http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/fire/home-fire-preparedness

Water damage timeline: know as much as you can because you don’t know what you don’t know.

5/21/2018 (Permalink)

One of the services that SERVPRO of Kitsap County offers is water damage and mold mitigation. When a sudden water loss occurs, time is very much of the essence. Here is a general timeline for untreated water damage.

In Minutes

  • Water rapidly spreads and penetrates  even the smallest of spaces, saturating everything in its way.
  • Water is absorbed into porous materials including drywall, flooring, sheetrock, upholstery, and personal contents.
  • Furniture finishes may bleed causing permanent discoloration on flooring.
  • Paper belongings including photographs, books, and hard copy records become saturated, causing them to expand and become distorted.

1 – 24 Hours:

  • Musty odors appear.
  • Drywall and sheetrock begin to swell and crumble.
  • Furniture begins to expand and fissure.
  • Metal surfaces begin to discolor and blemish.
  • Dyes and inks from textiles and paper goods that are saturated start to run, staining nearby surfaces.

2 Days - 1 Week:

  • Paint begins to bubble.
  • Wood flooring swells and buckles.
  • Mold and mildew start to spore, thriving in the moist environment.
  • Metal begins to oxidize and crumble.
  • Furniture distorts and shows signs of mold growth on surfaces.
  • Doors, windows, and structural studs enlarge and warp.

Longer Than 1 Week:

  • Mold development and structural safety could be a great risk factor to occupants.
  • Restoration time may be substantial (including replacement of affected materials and structural restoration), creating monetary expenses to increase drastically every day it is left untreated.

The sooner our experienced team is able to get on-site and begin mitigation for the water damage, the better; not only for you, but for the building and contents as well. Give our SERVPRO of Kitsap County office a call ASAP so we can help get your home, property, & belongings back to normal “Like it never even happened.”

2018 Armed Forces Day Parade

5/17/2018 (Permalink)

SERVPRO of Kitsap County has been involved with Armed Forces Parade every year for the past 9 years showing our support by walking in the parade. We are proud to walk with all of the military branches, police & firefighters, youth organizations, dignitaries, commercial businesses, car clubs and etc. The armed forces parade is one of the largest and longest parade in the nation. Saturday May 19th will be the 71st year anniversary that the Armed Forces Parade has been held on a third Saturday in May down town Bremerton. The Sponsor Kitsap Credit Union will have Puget Sound Energy hosting the Heroes’ Barbeque they will be providing free hot dogs, chips, and sodas to every active duty personnel, reserve, retired and veteran service personnel. About 25,000- 40,000 people attend to participate in this parade. People from all over Western Washington, from Oregon to Spokane come out to walk for this parade. Armed Forces Day is about paying tribute to the men and women who serve in the United States Armed Forces. The community puts this event on every year, to come together and thank the Military members for their patriotic service and for their support of this country. President Harry S. Truman had established this day as a single holiday. Down by the route of the parade there will be vendor booths that will be providing merchandise and other items at their spaces. SERVPRO of Kitsap County is delighted and eager to walk and greet everyone that has come out to participate & see those being honored for what they have done. For more information on armed forces parade please go to the link down below:

http://www.bremertonchamber.org/pages/ArmedForcesDayParade

Armed Forces Parade

Saturday May 19th,2018

At 10:00am

Downtown Bremerton

Worst Storm in Oregon, Washington in over 50 years!

5/15/2018 (Permalink)

During the weekend of October 14th, 2016 there was a historic-level storm that would hit on Saturday and Sunday. The weather channel stated, “there was at least four tornado warnings that were issued for Washington coast and one tornado by the Oregon costal.” There were no reports of people getting injured after the tornado had hit around 8:25am, but there were a lot of homes that were damaged in the tornado. During that same weekend, both Washington and Oregon had winds up to 100mph. This was the most powerful storm to hit throughout the PNW coastal regions in over 50 years. There was approximately 16 trillion gallons of rain that fell on Washington, Oregon and parts of California over the following week. The after math of the storm resulted in power outages, and a mass amount of flooding causing 29,000 people to be without power in Washington state alone. To be prepared for a major storm like this one you should always have emergency supplies already set aside in your home and place of work. Some things to include in your emergency kits are flashlights, generator, canned food, non-perishable snacks, water, a radio and blankets to keep warm. If you are not sure what to do in case of a storm, or a form of a natural disaster, check out what tips and guidelines the red cross has on their website here:

http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/winter-storm#About

If you have anymore questions about water & fire damage and restoration from a storm, please call SERVPRO of Kitsap County at 360-373-1290.