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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Our IICRC Trained Professionals Are Ready To Restore Your Bremerton Home

4/4/2019 (Permalink)

Fire Damage Our IICRC Trained Professionals Are Ready To Restore Your Bremerton Home We will remove all the fire damage from your home with our training, experience and equipment. We are ready for your call 24/7 so don't hesitate.

Conquering Lingering Fire Odor Damage in Bremerton

Fast residue removal along with mitigation of other damage done to your Bremerton home by fire is not the end of the restoration story. The long-term effects of a household fire extend in many directions, including continuous deterioration of building materials and contents if there are hidden areas or items left untreated. Even a thoroughly cleaned home can suffer from smoky odors months or more after fire cleanup. We have techniques that can help.

Your house survived the water removal, soot cleanup, and debris clearing needed to return it to preloss condition. All that stands between you and quiet enjoyment of your Bremerton home is professional fire odor damage remediation. Ridding a home of odors carried by the minute particles left after materials combust requires following a multi-step protocol that eventually neutralizes the smell. Our technicians have IICRC training and on the job experience to complete a deodorization successfully.

SERVPRO workers first make sure to remove all charred items from the area, including from building cavities, behind trim and kick plates, over ceilings, and beneath the flooring. If the odors appear to be coming from surfaces, the particles might have embedded into a porous material. In some cases we recommend sealing those surfaces to prevent the odors from continuously vaporizing.

Smoky smells might be coming from household or personal contents. SERVPRO employs Fireline’s Ultrasonic Cleaning Process, using high-frequency sound waves to remove the last bits of foul-smelling debris from intricately detailed items. Packing out odiferous items for treatment can lower that risk of enduring fire stench.

HVAC systems and ductwork can contain smelly debris that then spread throughout your home. SERVPRO duct cleaning and sealing can eliminate this source of odor. If the unpleasant smells are still bothersome, we consider the use of specialized deodorization equipment like thermal foggers, ozone machines, or hydroxyl generators. These tools rely on chemical reactions to neutralize the odor-bearing particles. At a molecular level, the particles change when these methods are used, effectively eliminating the smell.

SERVPRO of Kitsap County commits to removing all evidence fire damage in your home, including hard to manage odors. Call (360) 373-1290 to request an evaluation of your circumstances today.

For more information about Bremerton History click here.

How to Dry Water Damaged Hardwood Floors in Bremerton

3/22/2019 (Permalink)

Water Damage How to Dry Water Damaged Hardwood Floors in Bremerton SERVPRO uses drying mats to force air into specific areas of your hardwood flooring.

How DIY Cleanup Can Damage Hardwood Flooring in Bremerton Homes

Hardwood flooring offers an aesthetic appeal and low-maintenance functionality to your Bremerton home, but that does not come without its share of potential problems. When posed with a disaster that can spread water damage throughout many areas of your home all at once, you need to quickly act if you want to protect and preserve your hardwood floors. Water loss incidents can require immediate extraction and drying to preserve saturated elements, and our professionals can help.

Substantial loss incidents can demand immediate water removal services to begin in your Bremerton home before significant damages result. Our SERVPRO professionals are available 24/7 to respond to all water loss emergencies with our effective and efficient mitigation that has the customer’s time and money at heart. Often, homeowners get the mindset that taking care of water damage on their own is the best way to get the situation resolved, as it is cheap and there is no waiting for professionals to begin.

There are two main problems with attempting to clean and dry your hardwood flooring on your own. The first of these potential problems is not drying out the damaged areas enough, allowing moisture to persist out of sight. Mold exists naturally in every environment throughout our homes, so when coupled with a persistently damp or moist area of your house, the potential for mold damage grows exponentially.

The second and less obvious problem is overly drying hardwood floors to remove moisture from the affected areas of your property entirely. While you might get your hands on some version of the industry-leading equipment that our SERVPRO team uses like air movers, dehumidifiers, or even our injecti-dry system, overly drying hardwood floors can be as damaging as allowing them to remain saturated. Hardwood requires a persistent low moisture content level to let the planks to stay somewhat pliable and keep their strength and form.

While you might be one of the homeowners tempted to handle water loss incidents in your home on your own, it is much wiser to seek the services of our SERVPRO of Kitsap County rapid response team. We can arrive quickly with the tools to help. Give us a call anytime at (360) 373-1290.

Read more about Bremerton here.

When Your Poulsbo Restaurant Experiences A Fire, Our Crew Is Here To Help!

3/11/2019 (Permalink)

Commercial When Your Poulsbo Restaurant Experiences A Fire, Our Crew Is Here To Help! If a fire interrupts your ability to provide for locals and guests you need a restoration partner to get you back in the kitchen fast.

Prepare For Fire Damage In Your Poulsbo Restaurant

Visitors and residents enjoy the cultural, recreational, and leisure opportunities in Poulsbo. Located on sheltered Liberty Bay, many activities beckon, and the food and drink in your restaurant are a welcome respite after a day strolling, shopping, and admiring the waterfront. If a fire interrupts your ability to provide for locals and guests you need a restoration partner to get you back in the kitchen fast.

It comes as no shock to you as the owner of a popular Poulsbo eating spot that fire damage is a daily possibility and a threat to your business’s survival. Take advantage of our well-thought-out Emergency Ready Plan and Profile (ERP) to anticipate potential challenges and plan for a quick remedy if a fire does occur.

When you request an assessment for an ERP one of our experienced SERVPRO Project Managers travels to your restaurant to inspect your physical layout and observe your operations. Our expert evaluates how a disaster scenario might play out, identifying vulnerabilities and strengths. Expect us to make some suggestions that could limit your exposure in terms of storage options, maintenance decisions, and day to day work routines.

You provide additional details through the use of our mobile app as you create your ERP Profile. Nominate key employees to act in your stead if you are unavailable when a fire happens. Identify the vendors and contractors who helped build your space and systems so SERVPRO can help recreate your restaurant’s configurations after fire damage. Show us where your utility shuts offs are located and a diagram of coolers and pantries. The more complete the information you share with us, the better we are positioned to help.

With a concise digital disaster plan personalized for your restaurant in SERVPRO’s control, we respond fast and efficiently to a fire damage crisis. We work on getting you back to serving your delicious delicacies within hours or days rather than weeks or more. Since 50 percent of businesses that shutter down to manage disasters face permanent closure restoring your property and your reputation with hungry diners is the key to future success.

Before you sense even a whiff of danger from a fire in your restaurant give SERVPRO of Kitsap County a call to set up an appointment for an ERP walk-through. Our number is (360) 373-1290 with rapid response time.

Click here for more about Poulsbo.

How to Keep Smoke and Soot Damage From Spreading Throughout Your Silverdale Home

3/7/2019 (Permalink)

Fire Damage How to Keep Smoke and Soot Damage From Spreading Throughout Your Silverdale Home SERVPRO of Kitsap County is ready to remove smoke and soot damage from your home.

Preventing Fire Odors Spreading Throughout Your Silverdale Home

Smoke and soot are two of the most problematic effects for your Silverdale residence following a fire. While you might fixate on structural damages and what must get replaced, smoke damage as both sediment and odors can spread far beyond the combustion points. This situation leads to widespread damages throughout your property when the fire itself might have remained contained in a specific area. The fast response of our professionals can help to limit the spread of these effects to make cleanup and restoration a more efficient and effective process.

Fire damage in Silverdale may often get mistaken as exclusively structural concerns or residues that can come to rest on surfaces throughout your home, but odors are equally challenging to remove and restore. In truth, without professional restoration equipment and expertise, smoke odors can persist in your home long after the other effects have gotten cleaned and restored. Our SERVPRO team has several effective tactics to prevent the spread of odor throughout your home and to remove it where it gets found.

From the time that our team arrives at your home, we undertake a full inspection of the property to determine all affected areas and establish barriers to prevent odors from spreading further through the cleanup and debris removal processes. Physical containment barriers such as thick plastic sheeting get installed both to reduce the spread of odors and prevent particulates and smoke residue from moving freely around the property as well.

Once barriers are in place, our SERVPRO professionals set up machines like our hydroxyl generators that can work to deodorize open areas and also works to reduce the presence of damaging particles and debris in the air with its HEPA filter. Our team also utilizes thermal fogging machines that can penetrate soft materials and also deodorize open areas to eliminate smoke odors permanently.

While many decisions must get made following fire damage to your home, our SERVPRO of Kitsap County rapid response team is a wise one. We have comprehensive solutions to make fire damage “Like it never even happened.” Give us a call today at (360) 373-1290.

Read more about Silverdale here.

Silverdale, Mold Damage, and the Call to SERVPRO for Remediation

2/18/2019 (Permalink)

Commercial Silverdale, Mold Damage, and the Call  to SERVPRO for Remediation SERVPRO Says We Help Keep Your Business Open in Silverdale--Even through Mold Remediation

Removing Commercial Mold Damage From Silverdale Businesses

For Silverdale business owners, life along Highway 3 and Puget Sound are good for local and tourist traffic. Service industry businesses are not just diners and gift shops any more though. A tourist or resident with an internet business still needs access to his clients while eating lunch on the run or trying to run personal and professional errands simultaneously.
 
When commercial mold damage strikes a Silverdale business service and postal store, it can close doors to clients who need to receive inventory, bills, and payments to support their customer base. Too long, and they set up shop elsewhere. SERVPRO technicians understand that a rapid response is important, and thorough cleaning and removal of the mold is the only way to keep the business open for the long run.
 
Our teams start by isolating the mold from the rest of the structure. This action prevents further contamination and allows technicians to begin cleaning mold off surfaces almost immediately. In most situations, they can remove most infestations with dry sponges and a mild, anti-fungal cleaning agent.
 
For thicker layers of mold discovered behind walls or overhead, SERVPRO specialists use a stronger cleaning agent to break them up. If needed, they also use a tool such as a powered agitator or a wire brush to separate the mold from the affected surface.  Our SERVPRO techs can also utilize "soda-blasting," to gently abrade thin layers of mold from hard surfaces like raw wood.
 
In customer areas, mold often affects tiles in drop ceilings and penetrates drywall. With both types of building material, it is cheaper, and faster, to remove and replace the affected pieces instead of expending the labor and material costs to attempt cleaning. Depending on the size of the affected room, team members can dispose of the material in a day or two with replacement taking about the same amount of time.
 
At SERVPRO of Kitsap County, we want to support every business so they can support our community. If your business has mold, or if there was recent flooding and you can detect that telltale ‘musty’ odor in your facility, call us at (360) 373-1290 to schedule an inspection and get started on the restoration process.

Visit us on the Kitsap Peninsula right here.

Silverdale DIY'Selfers Should Call SERVPRO for Mold Remediation

2/11/2019 (Permalink)

Why SERVPRO Silverdale DIY'Selfers Should Call SERVPRO for Mold Remediation Call Us!! Leave Mold Remediation in Your Silverdale Home to SERVPRO

Why You Want Professional Remediation for Your Silverdale Home

Many homeowners can appreciate the likelihood that any number of natural disasters could occur and damage their property, yet, many overlook possibilities of microbial or mold growth in their houses. Though it takes several days to develop and colonize in a moist or damp area of your home, mold growth can spread quickly and begin to erode and degrade organic materials and contents within the affected area. Without immediate intervention, some of these contents and affected materials could become irreparably damaged, leading to a need to reconstruct areas of the property to restore the damage completely.

As tempting as DIY mold removal might seem, it often does very little to restore or remedy the pressing mold damage effects within your Silverdale home. Homeowners lack the advanced equipment and expertise to address a widespread concern like mold growth and often have little idea as to how far the organisms have spread since colonization first began. Our SERVPRO professionals can provide a thorough inspection of the property and offer the full measure of our advanced training and remediation certifications to provide the best approach to removing active colonies and restoring the damage they have caused.

When mold gets discovered, you want to ensure that you have the right equipment for the job. Our team comes equipped with containment machines like air scrubbers which utilize an inboard HEPA filter to trap active mold spores, debris, and dust throughout the mold remediation process as well as preventing the spread of these spores to new areas of your home.

What makes our SERVPRO team a wise choice for mold remediation in your home is that we can work efficiently to resolve the situation entirely. We have the experience to identify active colonization, sanitize and disinfect the environment, and also work to help significantly reduce reoccurrence with effective long term solutions.

Mold damage might seem like something that you can handle on your own, but realistically, it can be hazardous to your health and your home to try. Let our experienced SERVPRO of Kitsap County professionals see you through every step of this remediation by calling (360) 373-1290.

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How Our Specialized Training Can Restore Your Bainbridge Island Home After A Mold Damage Disaster

2/7/2019 (Permalink)

Why SERVPRO How Our Specialized Training Can Restore Your Bainbridge Island Home After A Mold Damage Disaster You can reach us 24/7!

Why SERVPRO Relies On Advanced Training To Counter Mold Damage In Bainbridge Island

Mold problems are common especially when leaks go unnoticed for long. Such leaks are likely in areas close to the roofing or next to appliances such as dishwashers. Since mold problems are also stubborn, involving a professional in the mitigation process presents better chances of getting sustainable results. We rely on highly trained staff to help our Bainbridge Island clients in distress.

The first step in remediation of mold damage in Bainbridge Island is identifying what could have caused the infestation. Because of the higher amounts of precipitation in western Washington, there are many cases where homes are infested with mold after rainwater gains access to the house. Our SERVPRO technicians can fix small issues leading to leaks or involve a contractor if serious construction changes are necessary. After that, we can focus on cleaning the debris and residues from the mold colonies.

Different approaches can be used in removing mold colonies. Using those that lead to long term results or cause limited damage to underlying materials helps achieve the primary goal. Our SERVPRO technicians undertake different training courses in mold mitigation and understanding mold ensuring utilization of the best techniques. We can use mechanical abrasion such as wire brushing, or we can damp wipe the affected areas with cleaning agents. We also utilize advanced techniques such as soda blasting which removed mold debris without harming the underlying surface.

Mold eats into organic materials because they serve as a food source. Such materials might not be strong enough, so it is better to replace them instead of trying to clean them. Removal is also crucial if porous materials are involved because the hyphae grow deep into such materials. Our SERVPRO technicians rely on their training during the inspection of the affected areas to establish the best solution. If teardown is involved, we take measures such as creating exclusion zones using plastic sheets or using negative pressure machines to prevent the spread of spores and other mold debris.

Calling SERVPRO of Kitsap County can help you regain control of your mold-infested home. You can reach us at (360) 373-1290. We’re Faster to Any Size Disaster.

Click here for more about Bainbridge Island.

Avoid Delays in Poulsbo When Dealing With a Fire Damage Remediation Situation

1/24/2019 (Permalink)

Fire Damage Avoid Delays in Poulsbo When Dealing With a Fire Damage Remediation Situation Fire damage cleanup is a necessity after a fire. Contact our certified SERVPRO team to make it "like it never even happened."

Fire Debris Removal for Your Poulsbo Home

Structure fires that occur in Poulsbo homes can leave behind a considerable mess for homeowners and other occupants of the property to face. While many seek out the assistance of professional restoration services like ours, they still attempt to take care of specific tasks like debris removal on their own. There are substantial risks and potential hazards that exist in charred remnants of a structure fire, and the cleanup and removal of these elements should get handled by highly trained professionals like our response team.

Fire damage in Poulsbo can present itself in many ways after the flames have gotten extinguished in your home. While insurance policies typically cover this process, your agent is going to want assurances that the work gets performed by competent professionals that have the tools and resources to restore the property entirely. Our SERVPRO team works closely with many of the major and local insurance companies to offer effective communication between our departments for efficient production on your damaged home.

Debris cleanup can be necessary throughout the property. Our professionals work to not only clean up this mess but help in other ways like dismantling damaged structural elements and moving damaged items and contents to our facility for focused cleaning and deodorization efforts. While cleanup and material removal occurs, our SERVPRO team also utilizes our advanced equipment like hydroxyl generators and air scrubbers to catch soot, smoke residue, ash, dust, and other potential particulates from the environment.

It is important to handle this preliminary step in the restoration of your fire-damaged home as quickly as possible. Contaminants and hazards present on the property from the fire can persist until cleanup completes, providing a continual threat to occupants and skilled workers that enter the home.

While structure fires can be traumatic events for a homeowner, finding the right professional assistance can take the weight off your shoulders and place it into competent hands capable of restoring your home entirely. Our SERVPRO of Kitsap County rapid response team is available 24/7 by calling (360) 373-1290.

Click here for more information about Poulsbo.

Pros and Cons of In-Place Water Removal From Your Silverdale Home’s Carpeting

1/11/2019 (Permalink)

Water Damage Pros and Cons of In-Place Water Removal From Your Silverdale Home’s Carpeting Call SERVPRO as soon as possible to extract the water form your carpet!

Learn How Our SERVPRO Team Removes Water From Residential Carpets

When water invades the living areas of your Silverdale home professional assessment is essential to plan and implement the restoration. Evaluation of the condition of the floors and their coverings is the first step. If wall to wall carpeting is present, our crew decides whether to attempt in-place drying. Our project managers and work crews are well-versed in the benefits and detriments of top-down carpet drying as a water loss mitigation solution.

Soaked carpeting in your Silverdale home can be detached, rolled up, and dried off-site, but water removal in place might be a better option. Families experience less disruption when the carpeting remains installed during water removal. Furnishings can remain in the room if the flooring does not require special attention. Leaving it in place also significantly reduces the risk of tearing, stretching, or delamination of carpeting during the removal or reinstall.

SERVPRO technicians are highly trained, ready to perform in-place, top-down water removal on carpeting. Our crews first use truck-mounted wand extractors to suction up water to prevent migration; then weight is added to the equipment to ensure each pass of the extractor removes as much water as possible from the fibers and the padding, which holds the most moisture. Our powerful air movers, heaters, and dehumidifiers assist in accelerating the drying after the water extraction completes.

Disadvantages of using in-place water removal and drying techniques include an increase in the amount of time needed to bring moisture levels to normal. The SERVPRO crew must devote more hours to the project, and additional equipment might be needed to speed up the evaporation of moisture from the carpeting.

Every hour that the carpeting and padding retain water also increases the risk of secondary mold damage. If SERVPRO arrives hours or days after the water loss, we balance the likelihood that we can remove the water fast enough in-place against the chance mold takes hold in the carpet or padding before we finish, requiring removal and disposal of the carpet even after our efforts.

Hardwood or laminate floors beneath carpeting need speedy and thorough drying. In-place drying is not appropriate where the carpeting covers highly absorbent materials prone to swelling and distortion. We remove the carpeting for treatment elsewhere, and SERVPRO crew members focus on removing water from the decorative top layer and all subflooring as well.

Locally Owned Company with National Resources

The highly-qualified team at SERVPRO of Kitsap County performs needed assessments of your water removal needs before devising and implementing a water loss mitigation plan. Call us at (360) 373-1290 to set the process in motion as a fast response results in a better outcome.

For more on Silverdale, click here

The Steps Needed For A Successful Water Cleanup In Your Silverdale Home

1/2/2019 (Permalink)

Water Damage The Steps Needed For A Successful Water Cleanup In Your Silverdale Home Cleaning up your home after a water spill can be a tedious process.

Useful Steps When Doing Water Cleanup In Silverdale

Cleanup is necessary when water leaks into unwanted areas of your property because if left unchecked it can cause a myriad of problems. Some common issues include debris depending on the water source, staining from dyes in non-colorfast fabrics or dissolved resins from wooden furniture affected by the water. Even clean water can become a problem if affected areas are not dried because it can cause mold growth or deterioration of materials like wood, metal and even insulation. With help from professional Water Restoration Technicians, it is easy to overcome such challenges.

Checking the level of moisture migration is an integral part of water cleanup in Silverdale. While a majority of the focus may be on removing the water on the surface where it pools after the spill, moisture migrates and can cause havoc in other areas. The primary determinant is the material present in the affected areas. Materials such as ceramic tiles and vinyl planks are impervious to water, so there is limited migration, but others like engineered wood, bamboo, and solid hardwood absorb water. Our SERVPRO technicians use advanced detection equipment like moisture sensors with probes that penetrate porous materials. Such detection helps us prevent problems such as cupping which occurs when wood absorbs water from the bottom.

Stains occur easily on carpets and upholstery once there is spillage in the property because of the presence of non-colorfast materials, which transfer dyes. These could be draperies, area rugs or other fabric materials. Furniture stands also cause stains easily through rust or dissolved resins. One secret our SERVPRO technicians apply to combat stains is to remove them when the affected material is still wet because letting the materials dry sets the stains.

Drying the affected parts of the property is also essential. Although technically, this is not cleaning it helps remove moisture from wet materials and bring down humidity levels in the air. Proper drying combats bad odors and microbial growth, which would necessitate future cleanup. Our SERVPRO Water Restoration technicians take different approaches to achieve the intended goal. For enclosed spaces such as wall cavities, we use specialized equipment such as the injecti-dry system. To dry rooms faster, we can create drying chambers by separating different sections with plastic sheets then use air movers and dehumidifiers.

Cleaning up your home after a water spill can be a tedious process. Call SERVPRO of Kitsap County to assist. You can reach us at (360) 373-1290 any time.

Click here for more about Silverdale.

Call SERVPRO To Clean Up Your Silverdale Fire Disaster

12/27/2018 (Permalink)

Why SERVPRO Call SERVPRO To Clean Up Your Silverdale Fire Disaster Electrical outlet caught on fire and caused significant damage to the home.

Why You Can Count On SERVPRO After A Holiday Fire

The holiday season exposes your Silverdale home to many fire risks. Your lighted decorations might spark because of shorts in the delicate wiring or because you were tempted to use too many extension cords or surge protectors. The hustle and bustle in the kitchen when cooking for a crowd can mean blunders that set oil on fire or boil pots dry. Pets and children running through the home can tip candles or decorated trees with fiery results. 

If the unexpected and tragic happens, our team is ready to help with fire damage in Silverdale any time of the year. We know that disasters like a household fire do not wait for convenient times, which is why we pledge to the communities we serve to be ready to respond to fire damage 365 days out of the year. 

Why is SERVPRO team uniquely qualified to help with all aspects of fire damage mitigation and restoration? Our technicians are IICRC certified, mastering advanced training in smoke and soot cleanup and deodorization. Because firefighting efforts almost always include dousing flames with chemical extinguishers or water we are also primed to clear those residues from the affected spaces in your home as well. 

If the fire damages portions of your home’s structure leaving it to the mercy of the elements, our crews are board-up and tarping experts. SERVPRO project managers assess your fire loss task by needed task, ensure you receive a personalized restoration plan because the types of fire damage can vary greatly. 

Managing the soot cleanup alone requires our crew to identify the types of smoky residues correctly and matching cleanup methods and tools to the challenge. Loose, ashy debris sweeps and vacuums well, and HEPA filters on the equipment keep all safe from airborne debris. Electrical fires spread a thick, tacky coating that needs cleaners with wetting agents and surfactants to loosen. Kitchen fires are usually protein based, depositing a thin and tough film on surfaces that often needs a solvent or abrasive tool to dislodge. Our crews are familiar with these differences which is why SERVPRO is an industry leader, using the most efficient approaches possible to mitigate fire damage. 

If a holiday fire interrupts your festivities, call SERVPRO of Kitsap County as we are Faster to Any Size Disaster. Our phone at (360) 373-1290 picks up your contact 24/7, meaning we are on our way within hours of your loss.

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Our Water Damage Services Can Save Your Bremerton Home

12/21/2018 (Permalink)

Why SERVPRO Our Water Damage Services Can Save Your Bremerton Home Contact us for a swift response from highly-qualified professionals who care about your satisfaction.

Why SERVPRO Professional Water Damage Services Make All The Difference In Bremerton

Mitigating a water disaster is not a typical cleanup task for your Bremerton residence. The tools the average homeowner has at his or her disposal are not up to the challenges of a water disaster, and even an ordinary cleaning service does not have the training, expertise, or equipment necessary to remove the water and then dry the structure completely. Our certified crews and specialized equipment ensure a comprehensive water damage restoration job.

Water damage in your Bremerton home can present in a broad range of ways. A slow leak can go undetected, deteriorating structural components behind walls, under fixtures, and above ceilings for long periods. When you finally note the problem, significant damage and even mold growth involvement can be involved. Other times a plumbing breach or appliance breakdown make it quite obvious you have an issue. Either of these water loss scenarios, or something in between, require fast action from our IICRC trained employees.

When our signature green SERVPRO trucks arrive, the water damage cleanup begins almost immediately. An experienced crew chief quickly assesses the damage, including ordering crew members to measure structural moisture levels and use scanning devices to find trapped water reserves. Our vehicles pack all the water removal and structural drying equipment needed, a clear reason why calling SERVPRO is the most direct route to water damage resolution.

Our team uses industrial-grade submersible pumps and high-efficiency water extractors to rid your premises of standing water rapidly. Even if power is shut off because of the disaster, we can use our truck-mounted equipment without delay. SERVPRO crews then use the moisture readings obtained at the beginning of the project to determine drying goals. We position air movers and heaters to force moisture out of building materials and into a vapor that our dehumidifiers condense or absorb for removal.

Proper equipment and a workforce that understands the problem and has “seen it all” makes us a leader in water damage restoration. The level of experience and knowledge of best industry practices we possess is why SERVPRO swiftly transforms a soggy, water-logged space back to your comfortable home -- “Like it never even happened.”

SERVPRO of Kitsap County stands ready day or night to answer the call when you have a water damage crisis. Contact us at (360) 373-1290 for a swift response from highly-qualified professionals who care about your satisfaction.

Click here for more about Bremerton.

3 Ways To Prevent Mold Growth in Commercial Facilities

12/2/2018 (Permalink)

Why SERVPRO 3 Ways To Prevent Mold Growth in Commercial Facilities Water damage causes mold problem in a Port Orchard,WA bathroom

3 Ways You Can Keep Mold from Growing Inside Your Commercial Building

To make money in business, you must ensure your warehouse and other commercial facilities stay in good shape. If you have mold growth at your jobsite, your employees may not want to come to work. Moreover, mold can ruin equipment, furnishings, inventory and other items. As such, mold prevention should be important to you. Here are three ways you can keep mold from growing inside your commercial building.

1. Watch for Leaks

Water is important to any business. After all, you have water surging through pipes, feeding toilets and sinks and facilitating everyday operations. When water stays where it is supposed to stay, you probably don’t think much about it. If there is a leak, though, mold can grow quickly. Accordingly, to contain mold, you must watch for signs of water damage. By regularly inspecting plumbing systems, fixtures, gutters, basements and sump pumps, you can decrease your odds of missing the sorts of leaks that allow mold to flourish.

2. Invest in a Hygrometer

Standing water isn’t the only thing that contributes to the growth of mold. On the contrary, high humidity can encourage mold to grow rampantly. As such, if mold prevention is important to you, you must have a way of measuring humidity. With a hygrometer, you know exactly how much moisture is in the air.

3. Prioritize Mold Removal

Because it reproduces with microscopic spores, mold can spread quickly. If you notice mold inside your building, you can assume it has moved to other areas. By contracting with a mold-mitigation service, you can develop a plan for eradicating mold.

As a business owner in Port Orchard,WA, you understand the importance of keeping your commercial property in tip-top shape. While a variety of things affect the condition of your building, mold can quickly ruin it. By focusing on mold prevention, you ensure you get the most out of your commercial facility.

How To Handle the Aftermath of a Fire at Your Commercial Building

11/21/2018 (Permalink)

Why SERVPRO How To Handle the Aftermath of a Fire at Your Commercial Building Soot removal in Silverdale,WA

Phases of Fire Restoration

For businesses in the Silverdale,WA, area it is very important to know what steps to take in the event a fire should break out. Each phase of fire restoration is important to ensure the best possible outcome.

  • Locate all Employees
    Locate all employees and staff and make sure each is accounted for. See that any injured are immediately given medical assistance and that people can safely get home.

  • Avoid Breathing or Ingesting Dangerous Substances
    No one should drink or eat anything that was exposed to flames or smoke, or to the water used to fight the fire, nor should they breathe the air at the site.

  • Keep Everyone Out
    Get everyone out of the building. There could still be live embers traveling through a wall or ceiling, and support structures could have been sufficiently weakened and unsafe. Do not move or touch anything. Close and board up any services to prevent customers or clients getting hurt.

  • Contact Insurance Agent
    Call the agent that handles your fire insurance and ask what needs to be done next. They will need the firefighters’ and Fire Marshall’s reports, and ask for a detailed list of destroyed property.

  • Clean Out and Clean Up
    You will want to hire a professional fire restoration service to conduct a fire damage assessment and formulate a plan for disposal of damaged goods and to perform comprehensive smoke cleaning.

  • Store Cleaned and Repaired Items Off Site
    Once the restoration service has cleaned and repaired items, store them off-site where they can stay clean and out of the way while the rest of the repairs are being done.

  • Begin Repairs
    Once all of the fire damage, the contractor can come on board and replace or repair any damaged structures, wiring and plumbing and take care of finish work such as painting.

Once the fire restoration has been completed and things are starting to normalize, you can move back in and re-open for business. In Silverdale,WA, getting commercial building restoration services on board is the key to a successful conclusion.

What You Should Know About Black Water

11/14/2018 (Permalink)

Why SERVPRO What You Should Know About Black Water Flooding in Kingston, WA

Three Things To Know About Black Water

Flooding in Kingston,WA, can cause a number of types of water damage, especially if it comes from a contaminated water source. Water from a tainted source is categorized as black, which can mean a number of things for your home. Here are the three primary things you should know about this type of water:

1. What Black Water Is

Water is categorized into three areas depending on its use: black, grey or white. These classifications indicate the types of contaminants in the water and what use the water is suited for. White water is safe for everyday use, while grey water has been used for cooking, cleaning or bathing. It may contain soap, cooking oils or light cleaners. Water in the black category has come into contact with septic matter, such as a toilet or sewer, and carries pathogens. Flood water is often considered black for this reason.

2. Where Black Water Comes From

Part of preventing water damage from water in the black category is understanding where this water comes from. Any water source that has come in contact with fecal matter must be categorized as black. This means water that comes from a septic system, sewer, or even livestock pasture falls into this category.

3. How To Deal With Flooding in Your Home

If you have flooding in your home, you will need to make sure that everything is properly cleaned, sanitized and restored. A flood damage and restoration specialist may be able to help. This cleaning process helps insure your home is clear of contamination and that issues common to water damaged areas, such as mold, are prevented.

When dealing with water damage in Kingston,WA, it’s important to know what category the water is classified as. When you know this, along with the potential sources of the flooding, you can begin taking the proper steps needed to clean, sanitize and restore your home. Remember, if you have any questions, a professional can help.

When Should You Change Smoke Alarm Batteries?

10/23/2018 (Permalink)

Fire Damage When Should You Change Smoke Alarm Batteries? Test your smoke alarm on a monthly basis regardless of the power source

Some smoke alarms contain batteries that should be changed every year. Others have long-life 10-year batteries or are hardwired to the electricity in your home. The following methods can help you determine the frequency with which you need to replace smoke alarm batteries.

Check the Power Source

There are three common fire alarm power sources:

  • Replaceable nine-volt batteries
  • Non-replaceable 10-year lithium long-life batteries
  • Hardwired alarms with back-up batteries

Check the configuration of an alarm to identify the battery type. It is important to know which power source all of the alarms in your home use. Maintain fire alarms in every bedroom and outside of each sleeping area in addition to one alarm on each floor of your home, including the basement.

Regularly Test the Alarms

Test each smoke alarm on a monthly basis regardless of the power source. Most alarm units have a test button that you can press to ensure that the alarm is drawing power. If the test function does not work, try replacing the battery or alarm or scheduling repairs for a hardwired system. Do not wait to repair a malfunctioning smoke detector, as this device can save lives in the event of a fire.

Replace the Batteries

You should replace

  • Nine-volt batteries every year, and smoke detectors every 10 years
  • 10-year long-life lithium detectors every 10 years
  • Back-up batteries in hardwired alarms once a year

Maintaining a smoke alarm can help to insure the safety of the residents of your home in the event of a fire. Do not wait for a smoke detector to alert you that it has low power or needs to be replaced. Know the battery type and regularly test alarms to ensure that these devices are in working order. If a fire damages building materials or contents in your home, contact fire damage mitigation and restoration experts located in Poulsbo,WA.

Preparing Your Home for The Cold Weather Storms

10/22/2018 (Permalink)

Cold temperatures can create a negative impact on your home and property; it’s key that you take the necessary precautions for your home not only for cold weather, but for storm season as well in order to limit potential risks and damages. When doing routine maintenance, it’s always better to be prepared and go the extra step to insure that you are limiting risks of damage. It’s important to be thorough while inspecting your building.

    • Basements and crawlspaces in your home can be areas where heat escapes. Be sure to seal and insulate around any HVAC ducts, basement windows, and any exposed pipes.
    • Try installing foam-rubber gaskets behind electrical outlets & switch covers on exterior walls.
    • If you don’t use your fireplace, plug the flue with an inflatable plug, or another item, that is safe and limits possible water to entry into your home.
    • Make sure you replace any broken windows, re-putty any loose window panes, seal around windows and door trims, or use weather stripping for windows that are opened. This minor step can make a world of a difference in heat efficiency and preventing water intrusion.
    • For attic spaces it’s best to weather strip & insulate the access door properly, seal around your chimney with metal flashing or a high temperature sealant, seal around plumbing vents, seal any holes between the heated space of your home and the attic, and don’t forget to insulate any exposed water pipes!

If water damage occurs in your home due to extreme weather or any other means, make sure to call the team with over 50 years of experience. SERVPRO of Kitsap County has the crew that is trained and experienced in dealing with not only average water damage but storm water damages to buildings as well. Give SERVPRO of Kitsap County a call today for your building damages in Poulsbo, WA.

2 Steps for Protecting Your Roof

10/17/2018 (Permalink)

Commercial 2 Steps for Protecting Your Roof Crack roof in a Silverdale,WA building

The roof on your commercial property may not get much attention, especially when the weather is great. However, when storm season hits Silverdale,WA, you may wish you'd pay a little more attention to the protective structure at the top of your buildings. Regular wind and rain throughout the year could lead to minor damages to the roof and if those issues aren't addressed, they could lead to much more expensive and harmful problems when a storm hits. How can you maintain a healthy roof and avoid roof damage when storms come?

1. Schedule Routine Roof Inspections

Did you know that you should have your business roof inspected twice a year, at least? Appropriate officials should thoroughly inspect the area. These experts could be your building engineer or a trained member of the maintenance team, or you may hire an expert from a commercial remediation company. The expert will probably look for cracks, broken areas, peeling edges, or damaged flashing. Any blockages in drain pipes or drainage systems will be flagged and trees that overhang the roof will prompt a recommendation for repairs. Remember that minor roof damage is easier to resolve than major damages.

2. Complete Repairs and Maintenance as Suggested

These expert inspections won't do you any good unless you put the advice to good use. Clean out the gutters along the eaves of your building and cut back the trees. Although they are a good source of cooling shade, they could also provide a way for moisture and pests to get into the tiny openings on your building. Some professionals may recommend that you take steps to waterproof the roof of your building. Storm, rain, sun, and wind damage could lead to major repairs, but a bit of preventative waterproofing could resolve many of those issues.

If it's been a while since you've seen your roof, it may be time to climb up. It's best to tackle inspections, repairs, and a complete roof rebuild before storms hit or damage becomes extensive.

Think Twice Before Using Commercial Drain Cleaners

10/12/2018 (Permalink)

Water Damage Think Twice Before Using Commercial Drain Cleaners Clogged drain in a Silverdale, WA home

Everyone knows how disgusting a clogged drain can be. If you have ever fished a ball of hair out of your shower or other drains, you probably never want to do it again. Even worse, if you have ever discovered a toilet backup or other flood, you are likely committed to keeping your drains flowing freely. You should, however, think twice before pouring a commercial drain cleaner into your pipes in Silverdale, WA.

What Causes Clogged Drains?

For most homeowners, clogged drains are a common nuisance. While most clogs are small and easy to remove, others wreak havoc on your entire plumbing system. To keep water flowing through your pipes, you must know what causes clogged drains. Here are some common culprits:

  • Foreign objects, such as jewelry, wash cloths or loofa sponges
  • Hair and human waste
  • Soap scum or grease
  • Tree roots
  • Damaged pipes

Do Drain Cleaners Damage Pipes?
Commercial drain cleaners work by dissolving whatever is causing the clogged drain. As you may suspect, these products use toxic chemicals to get the job done. If you worry about commercial cleaners dissolving more than just clogs, you aren’t alone. For good reason, many homeowners are concerned about damage to pipes. Drain cleaners often harm old and corroded pipes. They may also destroy PVC pipe. A licensed plumber can likely tell you whether your home has a plumbing system that is susceptible to damage. If it does, you may want to use a natural or enzymatic cleaner instead. You can also schedule professional sewage cleaning.

How Do You Recover From Pipe Damage?
If commercial cleaners damage your pipes, you may need to have your home re-plumbed. If damaged pipes cause flooding, you likely need to work with a restoration specialist to ensure you properly address the situation. Either way, as a diligent homeowner, you should probably think twice before you use a commercial drain-cleaning product to take care of a clogged drain.

Weather Safety Locations for Kitsap County

10/1/2018 (Permalink)

Thanks to the Kitsap County Department of Emergency Management, there are multiple places to seek refuge in the Kitsap county area when severe weather alerts have been made when the County's Severe Weather Shelter Plan is activated. For information about opening status please call 2-1-1. After hours your call will be directed to the Crisis Clinic. When there are dangerous weather situations, we advise that those that are out in the elements for a duration of the day and night, [not at work or a social call] to go to one of these locations to have shelter from the weather. We hope that in these events, that everyone is able to get out of the elements to be safe, warm and dry. The severe weather shelter program will be operating Nov 1st – Mar 31st in Kitsap County. This shelter is available for single adults, parents with children, families, and teens.

Kingston: Village Green Community Center, 26159 Dulay Rd NE, Kingston, WA

Poulsbo: Gateway Fellowship, 18901 8th Ave NE, Poulsbo, WA

Silverdale: Silverdale United Methodist Church, 9982 Silverdale Way, Silverdale WA

Port Orchard: Port Orchard United Methodist Church, 725 Kitsap St, Port Orchard, WA

Procedures/Rules/Regulations:

  1. All persons entering the shelter will be asked to sign in between 6pm-9pm. The shelter will close the following day at 7am. There will not be a background check performed.
  2. All belongings will be checked in. You may keep things needed for the night like a teddy bear, book, or medications.
  3. There will be no use of drugs or alcohol and smoking will only be allowed outside in designated areas before 9pm.
  4. Follow the basic rules of conduct, no fighting or disturbing others while you are in the shelter and will be asked to leave if you do not follow shelter rules.
  5. Currently no arrangements have been made for pets and they will not be allowed in the shelter. Service and support animals will be allowed in with documentation.
  6. No food will be served at the shelter.

These alerts are made and are broadcasted for severe weather situations such as if it is expected to be 32 degrees or lower for four or more hours; if one inch of snow is expected; or if one inch of rain is expected between noon and 6 a.m. the next day.

For more information you can visit https://crisisclinicofthepeninsulas.org/hsc/single-woman/kitsap-severe-weather-shelter/

Storm Damage

9/24/2018 (Permalink)

Storm Damage Storm Damage Natural disasters are devastating and unexpected.

Natural Disasters

Natural disasters are inevitable. The following are suggestions of actions you can take should one occur. First be prepared, make an emergency kit with nonperishable food, bottled water, first aid kit, and a blanket. You can find a more comprehensive list at www.redcross.org Second  have a plan or an ERP available at no cost at SERVPRO Kitsap County.  An ERP is an emergency reediness profile. Third in the event of an earthquake get low and get under something sturdy until the earthquake stops and /or help arrives. In the event of a fire exit the building via fire plan route. If your clothes catch on fie get on the ground and roll back and forth to put out the flames. Do not go into the building until first responders give clearance.

Commercial Fires in Your Building

9/17/2018 (Permalink)

If you own a business or manage a building, fire protection should be a primary concern. The best defense against commercial fires is to understand how a fire can occur and having a prevention plan.

Everything has a cause, so let's take a look at what can cause a commercial fire? The following are a few causes of commercial fires.

- Cooking equipment can build up oils and grease on them, when exposed to a certain level of heat, a fire can be sparked and ignited. 

- Keep equipment clean and in working order. Heating equipment such as heaters, boilers, and furnaces can cause a fire when overheated or malfunction.

- Keep articles of clothing away from heat sources.

- Last in our list electrical fires can occur if your electrical wiring isn’t up to code or if you have too many items plugged in to an outlet be aware of all of these can be commercial fire hazards.

If your business location suffered from a fire loss or damage in Silverdale, WA, don't think that your only option is to clean it up yourself. Call our team at SERVPRO of Kitsap County today to help get your damage back to normal "Like it never even happened."

Preparing for Flood Damage

9/17/2018 (Permalink)

Homeowners in Poulsbo, WA, are like many homeowners all over the country: cognizant that flooding in any season is a potential threat and that working to minimize its destruction makes good sense. Investing time and effort ahead of a deluge is well worth the favorable outcome that can result from a proactive stance.

Proactive Flood Tips

There are many steps that homeowners can take to minimize flood damage in the event that waters rise. Some are straightforward inspection and maintenance issues that can be accomplished relatively quickly and easily.

• Clear debris from gutters and downspouts. If water can move freely through them, it has a better chance of being carried away from basements and foundations.
• Check that outflows from the home are fully operational.
• Install a sump pump or purchase an on-demand submersible pump and drainage hose, and regularly test them.
• Carry adequate flood insurance, especially if the home occupies an area prone to floods. Acquire sand bags and a source for filling them.
• Ensure that storm drains are clear and notify municipal authorities of any blockages that occur.
• Consider elevating appliances such as washers, dryers, and dehumidifiers in basements or other low-lying areas.
• Store irreplaceable documents and valuables off site, such as in a safe-deposit box.


Plan a Calm Response

In the event that flooding occurs that surpasses efforts to prevent its incursion, it is important to also have a response plan. Monitor local weather alerts and evacuate promptly if directed to do so. Assemble your family and pets. If staying at home is an option, move belongings to higher ground and place electrical appliances at the top. Cut power to avoid the risk of electrocution. Gather needed medications, food, drinking water, phones and their chargers.

It is important to remember that remediation services are only a phone call or email away. Storm damage and flooding remediation can begin as soon as travel becomes safe again.

For more on Poulsbo click here

Don’t Let Mold Call Your Washer Home

9/12/2018 (Permalink)

Mold Remediation Don’t Let Mold Call Your Washer Home Cleaning your washer could prevent mold and mildew from growing

To thrive, mold needs someplace dark, damp, and at room temperature. It also needs a food source. In your home, a washing machine provides the darkness and dampness and the soap residue provides the food source. This is true for all washers, even in Silverdale, WA, but front-loaders are particularly susceptible.


Cleaning Your Washer to Remove or Prevent Mold


There are several steps you can take to remove or prevent mold and mildew. This should be repeated occasionally. Don’t wait for the mold smell to return or the residue to build back up. You can get special products to clean the washer, but the following home remedy should work just fine.


1. Clean the gasket with a solution of equal parts of water and white vinegar.

2. Make a solution of 1/2 cup baking soda and 1/2 cup water and put it in the machine’s detergent dispenser.

3. Add 2 cups of white vinegar into the drum and run a full cycle with hot water.
When this process is complete, any residue and odors that were present in the washer should be gone. Repeat if necessary.


Keep Mold Out of Your Laundry Area

When you are finished washing your dirty laundry, there are a few simple precautions that can keep mold away.


1. The presence of soap residue means that you’re are using too much or the wrong type. When it comes to soap, follow the manufacturer’s recommendations.

2. Leave the door open to let the inside of the washing machine dry. You can also wipe down the drum with a dry cloth.

3. If you have a dehumidifier, turn it on or at least make sure it is set to keep your laundry area humidity at an acceptable level.


Don’t Let a Mold Problem Get Away From You


Serious mold problems often get their start with moisture from the laundry area. If you discover that mold has spread beyond your washing machine, consider contacting local mold removal specialists to address the problem before it gets worse.

For more on Silverdale click here

3 Ways To Deal With Commercial Rentals and Dated Piping

9/12/2018 (Permalink)

Commercial 3 Ways To Deal With Commercial Rentals and Dated Piping Check pipes frequently to prevent future flooding

An older commercial rental can require special considerations regarding maintenance. The pipes could consist of outdated materials such as polybutylene that are no longer used because of longevity concerns. Even worse, you may not receive your landlord’s permission to do any systematic overhaul to prevent future problems. Here are three ways you can maintain the property during your tenancy.

1. Maintain a Dialogue With Your Landlord

Depending on the lease agreement, some responsibilities may lie with the landlord. You should immediately inform your landlord of noticeable problems, such as leaky pipes, so the issue can be remedied or documented. By practicing diligence, you can stop the blame from being misattributed to gross negligence.

In addition, you should take photographs of the damage when it’s first noticed. You can then forward these on to the landlord to show the situation and potentially urge her to act.

2. Evaluate Risks and Watch Weak Areas

Even if you don’t own the building, you should still familiarize yourself with its structural risks and flaws. For example, your utilities could be connected with polybutylene pipes that deteriorate from the inside when exposed to tap water.

You should recommend replacing the system to the landlord if you notice multiple rusted, flimsy, old, weak or damaged pipes. By keeping on top of your rental’s wellbeing, you can prevent costly repairs and shutdowns.

3. Know Your Insurance and Responsibilities

In case your landlord is cleared of responsibility due to your lease or your own provable negligence, you should familiarize yourself with your renter’s insurance policy. By knowing your entire policy, you can utilize it effectively in dire situations. It is beneficial to evaluate and adjust your policy’s coverage to compensate for your lease’s exceptions.

Scheduled, regular maintenance of old pipes, regardless if they are polybutylene, ensures your Poulsbo, WA, business remains operational. In the event that water does seep in, a damage restoration service can remove the flood and restore damaged assets. With your best efforts to maintain the rental’s condition, however, you can mitigate the risks of water damage.

For more on Poulsbo click here

Apartment Living & Damages

9/10/2018 (Permalink)

In an apartment community, residents will sometimes share walls from the sides, from above and below. When a water damage occurs, it can turn a small issue into a big one, fast. As a water damage could not only affect one residence but multiple residences. You never know when an emergency situation will occur, but it’s in your best interest, as well as in the best interest for other residents, to always be prepared for anything. Taking these measures today to help avoid water damages in the future.

  1. Stay in touch with your neighbors & property managers when there are traveling plans: Many people go on vacations throughout the year. Talk to your trusted neighbors about having your water shut off while they’re gone or, alternatively, having someone check on the apartment from time to time while you’re gone. If a water leak occurs while they’re away and no one is checking in, a small problem could potentially turn into something much worse.
  2. Check on appliances routinely: If the property you stay in comes with a fridge, dishwasher, and/or washer/dryer in the unit, you should closely monitor the age of the appliances as well as regularly inspecting them for cracked or damaged hoses or connections. Keep in mind that washer hoses should be replaced approximately every five years. It’s a good idea to replace washers and dryers before a problem arises. It may cost money that you didn’t want to be spending right now, but it could save you, and the property management company, a lot of money and a potential headache down the road, if handled before a loss happens.
  3. Fix old or damaged roofs when the weather is right: Don’t wait for a big rainstorm to find out that the roofing for your building needs replacing or to be repaired. If you feel like there is an area in your ceiling, (if you are located on the top floor,) that needs attention, make note of it to your property manager. The company managing the property should be having the complex buildings roofs looked at during the dry season to best avoid water damage in the wetter seasons.

If you are a renter or a property manager or owner and you think there might be a water damage situation, don’t forget to call SERVPRO of Kitsap County. We are dedicated to responding immediately when you contact us. A fast response lessens the damage, limits additional damages, and reduces the overall potential cost. Let us help you make your loss “Like it never even happened.”

What We Use To Help You

8/20/2018 (Permalink)

You will see various types of climates and ecosystems all across the world. In the Pacific Northwest, we have a wetter environment than the rest of the state which has more of a desert ecosystem. With that wetter climate, homes are more prone to moisture. When un-attended to, it can lead to mold growth. Here at SERVPRO of Kitsap County, we pride ourselves in being the premier mitigation and restoration company in our industry. To help establish and maintain that that level, we take into consideration the products and methods we use and perform to properly help you, your family, and your building structures to the best way possible.

By using our Benefect product, we have already started the trend in using a safer and still efficient method to remediate mold growth. Here are a few pieces of information from the company that created it; “Benefect - The active ingredient in Benefect is a highly specialized thyme oil that has natural germ-killing capabilities proven to be equal to the leading traditional ingredients but is Generally Recognized as Safe (G.R.A.S.) by the U.S. Food and Drug Administration. The concentration of thyme oil allows Benefect to kill tuberculosis (TB) in just 5 minutes!”

Along with the main product, we also use the disinfectant variation as well for some of our services.

“Benefect Disinfectant contains botanically pure plant extracts and has been proven to kill over 99.99% of bacteria, fungi, TB, and HIV. Benefect has been approved by the US EPA as a high-level disinfectant, fungicide, tuberculoid, and Viricide (against HIV-1) that requires no rinsing or wiping after application on any surfaces including construction materials.”

The crew at SERVPRO of Kitsap County knows how hectic and scary at times, it could be to see mold growth in your home or business, but rest assured, we are here to clean up that problem “Like it never even happened.” If you have prior water damage that has resulted in mold growth or want us to come out and take a look at the mold and mildew in your home, give our staff a call today; 360-373-1290. Just remember, we are always here to help.

For more information of the Benefect products that we use, or the background information on it, check out the link here: http://benefect.com/index.php

Why Every Business Should Consider Buying a Flood Insurance Policy

8/20/2018 (Permalink)

Storm Damage Why Every Business Should Consider Buying a Flood Insurance Policy When flooding occurs it can become a challenge

No place is immune from storms that can potentially cause severe damage to your business. When a destructive storm hits, insurance policies act like financial safety nets, allowing businesses to recuperate damaged or destroyed property. However, insurance companies see flood damage and storm damage as entirely different entities that require separate policies.


Examples of Storm Damage


Wind and hail are examples of natural phenomenon that can cause significant damage to your building’s exterior infrastructure. Examples of potential damage include the following:
• Loosened or detached shingles and siding
• Cracked roof surfaces
• Broken windows
• Damaged or destroyed outdoor equipment


Heavy Rainfall and Flooding


Some severe storms bring heavy rainfall which, if not drained properly, can saturate an area and cause flood damage. To be officially classified as a flooded area, the general rule is the land must be at least two acres in size and a normally dry region. An area where two or more properties are inundated with water can also be classified as a flooded zone.
Flooding can also occur inside your building, especially if the roof or windows were compromised in a storm. In this case, the distinction between flood and storm damage comes down to when the destruction occurred. While this may sound like a minute detail, it is a crucial determination for insurance purposes.


Property Insurance vs. Flood Insurance


Not all insurance policies are created equal, and there is a distinct difference between flood insurance and business property insurance. Most property insurance policies will cover damage resulting from storms, such as damaged windows, roofs and siding. However, if the storm causes flooding and the primary culprit of the damage was flood waters, your property insurance policy will likely not be applicable. Instead, you will have to file a claim on an existing flood insurance policy.

Unfortunately, not every business chooses to purchase flood insurance, creating the potential for substantial financial loss.


Purchase a Policy for Peace of Mind


When flood damage occurs, navigating the restoration and cleanup process can be challenging and timely, particularly if your business lacks adequate insurance. It’s hard to predict when the next severe storm will hit Bremerton, WA. Purchasing flood insurance can provide peace of mind, so why delay?

For more on Bremerton click here

Why Every Tenant Should Consider Renters Insurance

8/20/2018 (Permalink)

Fire Damage Why Every Tenant Should Consider Renters Insurance Renters insurance is a must for your personal assets and out of pocket expenses incase of a fire

Renting an apartment can be an ideal living arrangement for many people in Bremerton, WA. Tenants are usually not financially responsible for their residence’s repair requirements and maintenance needs. Some landlords may require every tenant to have a renters insurance policy, but this is not always mandatory. However, every renter should consider obtaining a policy because it provides financial protection in the event of a disaster, such as an apartment fire.


Repairing the Damaged Building


In the event of an apartment fire, your landlord’s property insurance will cover the cost of the building’s repairs and restoration. While the landlord’s assets are insured, protection does not extend to tenants and their personal property.


Replacing Lost Possessions


As a tenant, your personal possessions are your responsibility and will only be insured if you purchase a renters insurance policy. If you do not have insurance and your personal property suffers significant fire damage, you will have to pay out-of-pocket to replacement everything damaged or destroyed, and this could be extremely costly.


What Renter’s Insurance Covers


A renter’s policy provides peace of mind. Many affordable options exist on the market that will protect your financial interests and help you replace personal property in the event of a variety of situations. The specific coverage of every policy differs, but most policies will help tenants replace items damaged or destroyed by the following means:
• Fire
• Windstorms and hail
• Explosions
• Vandalism
• Theft
• Smoke damage
• Water damage from leaking pipes and overflowing water


Besides helping you replace damaged or stolen property, many renters insurance policies also cover the cost of additional living expenses, such as a hotel room, in the event you are temporarily displaced from the leased property.


A Worthwhile Investment


Renters typically value their possessions but may not take ample time to consider their combined value. In the event of an apartment fire, you could potentially lose all your personal property. Although a professional cleanup and restoration team could possibly repair some of your damaged belongings, it may be extremely costly to replace everything lost. Obtaining a renters insurance policy is the best way to financially secure your personal assets and avoid excessive out-of-pocket expenses.

For more on Bremerton click here

How To Clean Up Sewer Damage

8/15/2018 (Permalink)

Storm Damage How To Clean Up Sewer Damage Sewage back up can cause damage with your home or business

You walk into your home in Bremerton, WA, and immediately you smell it. The telltale odor of sewer backup permeates the air. You find the problem and call restoration experts who specialize in sewer cleanup. After doing so, you should shut off the water and power to the area and then leave the space to keep you and your family safe from the contaminated water. When the professionals arrive, this is the process they are likely to follow.

Containing the Sewage

The first step of the cleanup process is stopping the spread of the contamination. There are several parts to this step:

• Technicians don protective gear to keep themselves safe.
• Remove and bag any affected items.
• Identify the perimeter of the area the contaminants have reached.
• Seal off the area so that microbes and bacteria do not go any further.

Removing the Water

After the damage from the flooded toilet has been identified and contained, the next step of sewer cleanup is water extraction. Using industrial pumps, technicians remove as much of the water as they can from the area. The faster water is removed, the faster the actual cleaning process can begin.

Assessing Items and Materials

Certified experts are trained to recognize which items can be cleaned and which items need to be discarded. After water is removed, they discard unsalvageable items and put others aside to be restored.

Drying the Area

At this point, nothing remains that can't be dried and saved, so the intense drying process begins. Technicians increase air flow and use dehumidifiers to completely dry the area and prevent mold growth.

Disinfecting Items and Materials

Even though the area is dry, it is still not clean. Bacteria may still be on the remaining floors and walls, so they need to be professionally disinfected. Salvageable materials and items are restored and returned to the area.

At this point, everything is dry and clean. The sewer cleanup process concludes with walls, floors and other essential items that had to be discarded being replaced.

For more on Bremerton click here

Water Damage After a Storm

8/13/2018 (Permalink)

After experiencing any sort of water damage, time is of the essence for your home and you’re your belongings. Professional home restoration services can be a vital benefit for property owners who are aiming to protect not only their home, and memories, but also their investment for all its entirety. In the situation of damage from a storm, restoration needs to be assessed and dealt with promptly. Sometimes expert water restoration services may be needed in the event that moisture entered the building. Flooding, roof damage or ground water that is able to enter the building can pose a major risk to the structure, but in a bigger picture; the market value of a home.

Wind storms and the results of high wind speeds nearby can cause a multitude of damages or issues to a home. From light amounts of debris on your property, to a tree limb now sticking into your roof, even minor storm damages can cause headaches for you, as well as your wallet. Especially in situation where water intrusion occurs and goes undetected for any amount of time. Be aware of companies in your area that are reliable and certified such as a local SERVPRO company. Having a sump pump or licensed roof repair service can also be vital when it comes to ensuring appropriate remediation. From occasional water damage, to the rare instances such as damage to your roof and causing it to rain inside your home, it’s worth it to research and find the best solutions for your remediation and repairs. When attending to any damage to your building, the point of doing everything promptly and correctly is pertinent and may be just as serious when it comes to maintaining the resale value of a home.

Dealing with either initial water damages or situations created by a storm that have caused issues for your home, there are things you should always be aware of and know how to handle appropriately. Preparing for disaster can always be handy and in your favor. First and foremost, make sure you and the building occupants are safe, then attend to calling in the professionals to aid the building of its damages. SERVPRO of Kitsap County is here to help any day, at any time to make sure your building feels, and looks “Like it never even happened.”

Storing Combustible Materials

8/1/2018 (Permalink)

Fire safety isn’t only talking about when a fire has already started. SERVPRO of Kitsap County wants to help inform people and make aware the crucial and helpful information in regarding storing flammable materials to prevent a situation of a new fire from occurring. Flammable materials mean more than just liquid chemicals, it can be objects that we use in our households for a multitude of different uses and purposes.

Having situations of a surplus of packing boxes that you have stored the wrong spot, be it somewhere that has piping that can occasionally get hot or somewhere close to ignition sources, can lead to those cardboard boxes becoming combustible. Chemicals stored near work areas are another potentially hazard situation as the chance of a flammable incident is higher. We can’t forget to mention that explosion resistant drums and cabinets that have fittings and placement of inert gasses that may contain ingredients that can be reactive and combustible. While it is easier to stock bottles of cleansers and chemicals near our work sites, it is a bad habit that we all need to break. Along with the habit of storing reactive compounds and liquids in flame-resistant containers versus the common shipping containerIf you don’t want to pay for various sizes of the flame-resistant containers, it’s recommended to use storage cabinets, which may be a bit more on the pricey side, but keep in mind that it’s better to be safe than sorry. The price of the storing means doesn’t even compare to the cost of cleanup, restoration, repair and rebuild after a fire has happened.

To efficiently lower the possibility of a potential fire, SERVPRO of Kitsap County recommends having the quantity of flammable materials to a smaller size. Just remember that the less storage space needed, and potential fuel sources limited, the better chance you have for not having a fire occur. But if you find yourself having to deal with a fire cleanup, not matter what type of fire it is, call the professional tam at SERVPRO of Kitsap County today to make your house fire loss look and feel ‘Like it never even happened.”

What's that smell?

7/30/2018 (Permalink)

While cleaning the house have you ever experienced a certain smell or odor coming from inside the house, carpets, flooring, or basement? Are you worried about your health from the smell? Have you considered a company to call for the smell? We are trained to identify and eliminate offensive odors. Our company and team provides 24/7 days of week of emergencies, if the customer is very concerned about the odor or smell we will be out there as soon as possible. SERVPRO has classes to teach the technicians and staff on the proper removal for odors. There are different types of odors that can come from numerous of places inside the house or outside of the house. SERVPRO provides the equipment to locate and remove the odors. After identifying the source of the odor and looking at the conditions the odor will be eliminate over the course of time and won’t have an odor anymore. If you have any questions about smells or concerns please feel free to give SERVPRO of Kitsap County a call at 360-373-1290.

Why So Many Insurance Companies, Agents & Adjusters Use SERVPRO

7/9/2018 (Permalink)

SERVPRO combines our levels of excellent customer service with our amazing accountability! When a disaster strikes, it becomes a conundrum requiring various people to figure it out and help put it back together again. All involving the customers, professionals and insurance entities working together. We understand the responsibility to provide results and answers to the insured clients and associates, which we will work with, standing by insurances’ side to make sure all parties are happy as much as possible. Our Kitsap County team is distinctively experienced to help when losses occur, making insurance providers, look like a customer’s ‘saving grace’ in their times of need. 

There are a variety of ways to ensure success as an insurance entity when customers have a household claim; maintaining a positive relationship with clients esp. since they feel like their worlds are turned upside down. Along with great communication, a strong work ethic, and representing a company who compensates claims in a virtuous and appropriate fashion.

Our entire staff knows how important it is that every job goes as smooth as possible and making sure that the insured clients know that they are in good hands when they trust insurance companies when they need assistance. We are trained to diminish the loss time and mitigate the damages as quickly as possible. Whether it’s a mold, water, fire or any other type of cleanup; we are always here to help. Any day, at any time.

We know that insurance companies earn their customer’s loyalty by providing timely solutions. By connecting them with help in a time of need. Our team members are available to take a call whenever. We will personally get in touch with a client, offer a listening ear, and strive to alleviate some of the distress they are feeling.

We will make sure that help arrives quickly to the customer (following our 1-4-8 time standard), and our production team will assist clients to get control of their lives again by treating them with professionalism, respect, and dedicated work ethic to get the job done right. Calling our office directly reduces the time that the customer has to wait to be attended to; the faster our team can get onsite to perform the cleanup, the better the results. Because we all know that when there’s a loss, time is of the essence. We want to make it feel and seem like the customers disaster feels “Like it never even happened.” 

Fireworks Safety

7/3/2018 (Permalink)

Every year on 4th of July people in the U.S. celebrate Independence Day with family and friends. There are a lot of people who buy fireworks to celebrate our freedom for our country put on a show, or entertainment. Year after year, there tends to be fires due to the way people ignite fireworks or misuse the fireworks. These festive items are dangerous when you don’t use them properly.

In a report from the “Consumer Product Safety Commission,” here are some facts to be aware of the next time that you, a family member or friend are using or around fireworks

  • 280 people go to the emergency room on the day of firework due to fireworks injuries.
  • In 2013 there was a 15,600 structures and outdoor fires that were started just by fireworks.

When using fireworks:

  • follow safety instructions
  • keep fireworks away for younger children
  • do not drink alcohol while using fireworks due to safety hazards
  • & have the proper materials around you to put out the fireworks or fire.
  • When firing ‘shooter’ fireworks, take precautions by wearing safety materials that are needed for example googles, fire extinguisher, a bucket of water and a phone nearby to dial 911 in case of an emergency.

SERVPRO of Kitsap County realizes that people will still use fireworks for entertainment, but we suggest to be knowledgeable on how to use them properly, and what to do if a dangerous situation occurs. For more information about how to prevent fire from fire works please visit the link down below : https://www.accuweather.com/en/weather-news/firework-safety-how-to-prevent-injuries-and-potential-fire-hazards/70001997

Have a Happy Fourth of July from SERVPRO of Kitsap County!

Things to Look Out For If Your Location is Prone to Flooding

7/2/2018 (Permalink)

Massive flooding, brings drastic negative impact on the means of support and functionality of  residents and overall economy where it occurs. Damaged properties, livestock losses, defective infrastructure and the rise of waterborne diseases are some of the aftermath results of floods. Commercial properties, involving millions of dollars’ investment are also at risk of damage from flooding. The costs of restoration, moving of commercial functionality from damaged areas to new locations, and relocation of evacuated individuals can occupy a great amount of money from these businesses, that they may not have available.

Floods in recent years, have resulted in huge losses, both residential and commercial. Costing not only the economy from the insurance side, but the personal side as well; millions of dollars. If you, or your business may be in an area of flooding to occur, it is wise to know not only your surroundings to the best of your ability, but also to be able to identify a situation of flooding. You need to be able to act accordingly to save not only lives, but possibly your business and building structure from even more damage.

To avoid commercial property and business damages, preventative measures can be made ahead of time to better prepare and prevent water loss. If not ahead, in the moment efforts matter as well.

  1. Rising Water

If you recognize that the amount of water that is pooling near your building is gaining inches at an alarming rate, put some sand bags near all of the entrances to help stop water from coming in at that door lip level.

  1. Moving Water

Moving water brings larger risks in areas that are situated near rivers or in areas where a coastal storm surge may occur since it results in greater forces on the buildings that they were not built to withstand. As well as create the dangerous scenario of harm to people and cars that attempt to go through it.

  1. Overtopping

Overtopping is when the water inside of a contained area rises and spills out over the top of the barrier. Opening of levees, dams and other flood stopping mechanisms, which are made to divert flood water to maintain protection, result in more substantial flood damages than if these devices were never put in.

If you have experienced flood damages, SERVPRO of Kitsap County is here for you. We take the man power, equipment, skill and assistance of Large Loss teams that can come in to aid our customers as well, to ensure you, and your home or business are taken care of. Our goal is to make your loss 'Like it never even happened.'

Septic Systems

7/2/2018 (Permalink)

There are usually two different ways a home disposes of wastewater; city lines or a septic system.

A septic system is a highly efficient, self-contained, and underground wastewater treatment method. The septic systems treat and dispose of household wastewater onsite and are more often economical than centralized ‘city’ sewer systems in rural areas. Septic systems are usually found being in use where lot sizes are larger and houses are spaced widely apart. When your home has a septic tank, there are some extra lifestyle changes that need to be made to prevent damage and possible septic backup. Here are a few things to look out for and how to help prevent a septic tank system from failing:

Septic systems fail when the following occurs:

    External culprit

  • Failure to clean the septic system in a timely manner. The routine cleaning and maintenance is usually determined by how many people are living in the home, as well as the size of the tank itself. The more people, the more often the cleaning and emptying is needed. Check your local septic company to find out what is best for your home.
  • Soil inundated by storm water.
  • Roots that get entangled with the pipes.
  • Improper design or the tank system becoming outdated. Systems designed in the 1970’s may be inadequately designed based upon current standards.
  • Heavy machinery damaging the pipes.

     Internal Causes

  • Hydraulic overload. This occurs when too much water from the house enters the tank
  • Disposal of certain items; diapers, baby wipes, paper products other than toilet paper, cat litter, cigarettes, coffee grounds, and feminine products in your toilets can lead to septic backup.
  • Disposing of toxic chemical cleaners and paints down your drains. The living organisms in your septic system can’t digest and break down the harsh chemicals.
  • Grease; it doesn’t break down and will fill up the tank.
  • Using a water softener. If using, consider increasing the size of not only you system tank but also the leach field
  • Garbage Disposal Use. Using one can mean excessive solids. Which will cause you to pump out the tank more often.

Signs of a failing system

  • Liquid percolating up along the surface of the ground near where your septic system located.
  • Lush grass in your absorption field especially during dry periods.  
  • Slow flushing toilets.
  • Sink drains will empty at a slower rate.

Taking action:

  1. Getting your system and tank pumped out and cleaned. [Alternative systems with electric pumps, mechanical components and float switches need to be checked once a year.]
  2. If you have a well, test your water to make sure there aren’t nitrates or bacteria in your drinking water that could be hindering the organisms in your septic system.
  3. Regulating and staying on top of how water drains around your property. You don’t want to change it where it will cause excess water to pool onto the septic field.

Septic systems vs. city sewer lines. There is a mass difference in opinions on preference but for some people they only have the choice of one or the other. If you do fall under the category of having your waste water disposal method be a septic tank system it is crucial to maintain it and watch what is disposed of to help extend not only the life of it but to extend the time in between cleanings and pumping outs. If you are subject to having a sewage or septic backup in your home we advise that you do not try and clean it up yourself due to it not being clean water. That is where you would want a professional to come in and not only extract the contaminated water out, but also dry out and clean up any other affected materials that were damaged in the back up in the first place. Our team here at SERVPRO of Kitsap County know the proper ways of cleaning up contaminated water and the materials that it effects, and will always help you get your home back to normal ‘Like it never even happened.’

Moist Areas Can Cause Many Issues

6/28/2018 (Permalink)

Water Damage Moist Areas Can Cause Many Issues Catch moisture before it becomes a much larger issue.

Moisture is a common cause of building degradation, especially with being located in the PNW, where the climate contains more amounts of water. In fact, much of what we know about applied building science today originates from early work investigating moisture impact on buildings.  If water damage occurs inside of a building, there are various scenarios to look out for and pay attention to:

- Dry wall can become very wet and could possible cause a ceiling to collapse.

- Trapped moisture such as moisture in double pained windows, can cause mold growth.

- Steam and moisture trapped in areas of the building structure combined with poor ventilation, such as crawl spaces and attics can cause mold growth.

While the severity of moisture problems varies greatly depending on climate, few regions in North America are free from concerns about moisture in buildings, but we are located in a very wet climate, so it's best to be aware and prepared to combat our potential building issues.

Moisture can attack a building’s durability on many fronts, from wet crawlspaces to leaking roofs. Moisture-rich air can even become trapped in building structural assemblies, possibly leading to mold growth, rot, or insect infestation. Entire industries have developed that specialize in combating these various moisture problems.

If you feel that your home or business has a moisture problem that has caused water damage or mold growth, don't hesitate to call SERVPRO of Kitsap County today!

Our New Marketing Car

6/28/2018 (Permalink)

We have updated our Company Fleet!

Our marketing Department is now sporting our company color even more in a green fiesta. Look around for our amazing marketing department representatives in the Kitsap County area. 

It has already proven to be a smart, economical and gas efficient method of getting around to our local business professionals. You may see us in it at local events, chambers meetings, and other association gatherings.

We want to send a huge shout out to our local Haselwood Ford Dealership located at the auto center complex at the Loxie Eagan Blvd. Exit in Bremerton. The staff there were kind, polite, and a huge help in our determination of this purchase and added value to our company.

The marketing staff here at SERVPRO of Kitsap County are so excited to visit more of our great local businesses and business professionals of the Kitsap area in our new SERVPRO green car! 

What We Use To Help You

6/28/2018 (Permalink)

You will see various types of climates and ecosystems all across the world. In the Pacific Northwest, we have a wetter environment than the rest of the state which has more of a desert ecosystem. With that wetter climate, homes are more prone to moisture. When un-attended to, it can lead to mold growth. Here at SERVPRO of Kitsap County, we pride ourselves in being the premier mitigation and restoration company in our industry. To help establish and maintain that that level, we take into consideration the products and methods we use and perform to properly help you, your family, and your building structures to the best way possible.

By using our Benefect product, we have already started the trend in using a safer and still efficient method to remediate mold growth. Here are a few pieces of information from the company that created it; “Benefect - The active ingredient in Benefect is a highly specialized thyme oil that has natural germ-killing capabilities proven to be equal to the leading traditional ingredients but is Generally Recognized as Safe (G.R.A.S.) by the U.S. Food and Drug Administration. The concentration of thyme oil allows Benefect to kill tuberculosis (TB) in just 5 minutes!”

Along with the main product, we also use the disinfectant variation as well for some of our services.

“Benefect Disinfectant contains botanically pure plant extracts and has been proven to kill over 99.99% of bacteria, fungi, TB, and HIV. Benefect has been approved by the US EPA as a high-level disinfectant, fungicide, tuberculoid, and Viricide (against HIV-1) that requires no rinsing or wiping after application on any surfaces including construction materials.”

The crew at SERVPRO of Kitsap County knows how hectic and scary at times, it could be to see mold growth in your home or business, but rest assured, we are here to clean up that problem “Like it never even happened.” If you have prior water damage that has resulted in mold growth or want us to come out and take a look at the mold and mildew in your home, give our staff a call today; 360-373-1290. Just remember, we are always here to help.

For more information of the Benefect products that we use, or the background information on it, check out the link here: http://benefect.com/index.php

Kitsap County Storms

6/28/2018 (Permalink)

Kitsap County, located in WA state, is a great place to live. The rest of the country has a pre-determined image of WA as the ‘state where it always rains.’ Yet surprisingly enough, that’s not the case. Even though we do get our overcast and light misting amounts of ‘rain,’ it doesn’t account for when we do get our big storms in the fall to early spring rainy seasons, that can be doozies for our community when they hit.

For the state where it always rains, near the end of fall and beginning of November when the rainy season kicks off, our average rainfall amounts are around 7.9 inches. But note, that Bremerton does experience extreme seasonal variation in the monthly rainfall amounts regardless throughout the year.

If we are having one of our more extreme storms, and you find that your home or business is having water damage occur due to storm or ground water intruding into the building here are a few steps to take:

  • Try to locate the source of the intruding water.
  • Try to block the source location of the water.
  • Place all furniture in the affected area up on some sort of risers to prevent damage.
  • Try to soak up as much water as possible.

And last but not least, and the most important step of all;

  • Call SERVPRO of Kitsap County to extract any water the has intruded into your building, and can start drying out the affected area(s)

If you are dealing with water damage from a storm, do not hesitate to call SERVPRO of Kitsap County, because we are always here to help make your loss “Like it never even happened.”

Common Causes of Fire Damage

6/25/2018 (Permalink)

You would be surprised how many fires occur in correlation to household items and activity. We researched and found that the National Fire Protection Association has compiled a list of the frequency of reported fires and their causes. We wanted to share the top reported ones with you for not only something to keep in mind the next time you may be in a situation involving these, but for helpful information as well to prevent a loss in your home.

  • Candles: Society uses candles for various reasons, but in the situations of candles being placed where they can easily catch something near it on fire or leaving them unattended or forgotten about has caused a great amount of recorded fires that could have been prevented if the users were more attentive and aware of their surroundings.
  • Misuse by Children: Approximately 44,500 fires are started each year by children misusing matches, lighters, fireworks and other fire-starting materials. Adult supervision is always needed when anything involving a flame is being used by children.
  • Appliances and Electronics: as you can guess, electronic malfunctions do occur and in some of the most recorded stats were involving cooking equipment, heating equipment, washers and dryers, air conditioners and fans.
  • Holiday Related Items: For holidays, there are certain props and materials that we set up and having in our homes that aren’t there year-round. A few examples are Christmas trees, holiday lights and decorations. These can cause an extra possibility of a fire damage to your home with just a small malfunction and having more for a fire to feed on and spread due to having these set up. Make sure all outlets and electrical based items are in full working condition before using.
  • Chemicals and Gases: Almost every home has some manner of chemicals or aerosol gases that they use for maintenance, hobbies, or other tasks. When storing gases improperly, it creates the risk and chance that they can spontaneous com-bust and cause a fire to occur.
  • Smoking Related Items: Cigarettes and other smoking supplies are something that causes a great deal of fires. With using any of these materials, be conscious of the surroundings and what these materials come into contact with. You never know what a simple cigarette butt can do if not put out fully and properly.
  • Weather and Outdoor Elements: This isn’t in relation to a home but is still a factor to be aware about. Mother Nature has a mind of its own and at times, creates a situation for a fire to be sparked. Lightning strikes and potential mishap on dry grass or brush that causes a wildfire is something to always be aware of.

It is imperative to take notice that many of the frequently reported causes of fires are preventable to some degree. It is important to take caution when utilizing anything that could have potential to start a fire. Some of the actions or uses may seem meaningless, such as going to take a shower while cooking using the oven. However, fires often start when we least expect it. It is better to be safe than sorry. If you have had a mishap in your home involving a fire, contact our team at SERVPRO of Kitsap County today to help clean up and restore your home back to preloss condition and make it ‘Like it never even happened.’  

Preparations for Storms

6/18/2018 (Permalink)

Have you ever wondered what to do in case a big storm hits? What is the equipment or supplies you need to be best equipped with? Our team here at SERVPRO of Kitsap County have created a great list of things to gather and remember, for various types of potential storms. All to help ensure your and your family are safe. You should try to weather proof your home in case of any storm. In case a storm does occur that confines you to the building, make sure to periodically check the radio broadcasts for updates to identify when it is safe to go outside. Being in the Pacific Northwest, we don’t get all of the extreme storm types that occur in other parts of the country but it is better to know about them regardless.

  1. If a typhoon or tornado occurs, get to the lowest level of the building, some homes have basements or other types of underground areas, where you should store necessary supplies.
  2. If there is a rain storm or thunder storm, your home should be equipped with a back up generator, a home emergency kit and food and water for approximately 4 people for 14 days.
  3. For a snow storm, make sure you are supplied with warm clothing and extra blankets as well as the items for a rain storm (listed above,) in case your power goes out of if there is no heat.

Home Emergency Kits should include

  • Emergency contact numbers
  • Flashlights
  • A radio
  • First aid kit
  • Important documents in waterproof containers
  • Cash
  • Medicines
  • Water & non-perishable food
  • Pet food (if needed)
  • Baby supplies (if needed)
  • Phones with charging cords
  • Blankets & pillows
  • Toiletries
  • & Tools

If you have questions on damages from storms, please call our team at SERVPRO of Kitsap County. We help during and after any storm with water intrusions, leaks or flooding. We have the equipment and expertise to properly extract any standing water, dry affected and water damaged areas and items of your home and clean up the remaining damage. For any questions or concerns about storm damages to your home, please call SERVPRO of Kitsap County at 360-373-1290. For more information about preparations for storms, please view the link here: http://www.stormwise.com.au/step/create-your-home-emergency-kit

What We Have Today Is Ever Changing in The Restoration World

6/12/2018 (Permalink)

The restoration industry has expanded enormously over the last several years and predictions point to a continual fast progression into the future. In general, the mitigation and restoration market is growing due to an increase in demand and need. This particular need looks rather different depending upon the customer. Things like natural disasters and aging properties contribute greatly to the rising demand for restoration. As the world becomes more and more connected, the standards for which restoration companies must adhere becomes significantly higher. Clients are now able to insist upon excellent customer service and can easily spread the world if they suffer from a poor experience.

Technology plays a major role in the future of restoration, and in a variety of capacities. For example, new products and services have become available that make both residential and commercial restoration more efficient and productive. As a result, projects are completed in a very timely manner and allow for restoration companies’ staff to move on to new projects. Additionally, new technologies allow for lower costs on commercial and residential restoration services. These decreases in cost and increases in volume make organizations like SERVPRO truly thrive.

The downside of technology and connectivity is the lightning fast response to poor service. Smart phones and mobile devices make customer service more important than ever before. Customers have instant access to sites like Yelp, Home Advisor, Facebook, and the corporate offices to leave reviews based off their experience with any company. These reviews can be vague statements, rave reviews of outstanding services, or scathing because they were dissatisfied with the final invoice. Residential and commercial restoration companies must strive to provide unmatched customer service or they run the risk of being hammered the aforementioned sites. The restoration market must take this into account as they move into the future.

With all of these state-of-the-art tools at their fingertips, commercial and residential restoration companies are tasked with the great responsibility to evolve. Looking inward, SERVPRO is committed to keeping up with this technology in order to provide our customers with the best resources, products, & services. As we work diligently to maintain high-quality commercial and residential restoration services we are constantly monitoring the state of the industry and how our company can stay ahead of the competition.

Relentless Office Odors

6/12/2018 (Permalink)

Disagreeable smells in work settings are distracting and unpleasant. Which in turn, can sometimes lead to various kinds of negative consequences. Persistent odors can lower staff productivity, and they can make employees feel disoriented and unfocused. The occasional ‘stinky’ lunch may not affect everyone for more than a few hours, but chronic foul odors can signal that there is a problem on your hands. If you have any concerns that involve unpleasant odors in your workplace, you don't have to sit by and try and deal with it by yourselves with possibly no success. Our SERVPRO of Kitsap County team has significant experience with the odor removal processes. Our technicians understand and make use of all the most effective deodorization techniques, equipment and products.

Why Qualified & Skilled Deodorization Service Is a Smarter Choice

So many things can contribute to distasteful office scents. Lack of proper ventilation can be a cause. The combination of coworkers' meals can also be a responsible factor. It can be tough task to rid stubborn smells without a professional cleaning and deodorization. Recruiting the assistance of experienced technicians can save you time, money and headaches. Our crew members have a solid understanding of the odor elimination process. We eradicate odors of all types expertly and methodically. If you have lasting food odors hanging around in your office space, we can help make them a distant memory. We can tackle musty odors from water damage or mold infestations as well. Your employees will enjoy the lack of odors in the office and your customers won’t even know what was there.

A malodorous business can turn away business almost as fast as poor customer service. Don't let the community link your company with unpleasant odors. SERVPRO of Kitsap County is a reputable local company that specializes in commercial cleaning services with the extra mile of deodorization. We can handle odor problems and get rid of them. If you want your office environment to feel and smell refreshing, you can call our office today. We're equipped with all the highest quality deodorization tools and products available. They know how to use all the equipment and products properly. Call us as soon as possible for additional information about our work and make an appointment for your business building.

Carpet Tips & Tricks

6/11/2018 (Permalink)

There is a big disagreement among people in weather or not it is worth the investment to your home of having carpeted flooring or something else such as hardwood, tile or a similar option to those. If you are one of the many people that are in favor or having carpeting flooring, you know that keeping up with it to ensure the stains are properly removed, vacuumed and routinely cleaned. The main goal is to keep it feeling soft, clean and pretty much having that ‘newly installed’ look. With that being said, carpets can be one of the most trying things to preserve and keep clean because we walk on and put weight on them every day. Regardless of how much we abuse them, there are some measures you can take to keep your carpets in tip top shape.

  • Removing stains when they first happen can avoid a lot of frustration down the road. Simple liquid stains can usually be removed by blotting at the stain with water at first and then applying a type of carpet stain remover solution. If a cleaner of that type is not handy, you can attempt using white apple cider vinegar, hydrogen peroxide, shaving cream or grease cutting dish soap that you may have around the house.
  • Regular vacuuming maintenance is vital to maintaining the look and life of your carpets. When dirt and dust get pushed down into carpets, it causes the fibers to bow, twist and possibly break if they aren’t removed. This is what results in that dull dirty appearance you may see in some spots if you don’t regularly vacuum your carpeting. A good goal is to vacuum twice a week in heavy traffic areas and hit the baseboards and any gaps with a brush extension for the vacuum once a week.
  • Snip the snags. Snags in your carpets are unpleasant to look at. They usually come with a section of your carpet flooring to start to be coming up from the plastic string that the fibers are secured to. They should be cut immediately with scissors to prevent further damage. Do not vacuum over snags as they may get stuck in the vacuum itself and unravel more of the carpet.
  • Area rugs and runners. For some people, putting a rug over a carpet is pointless, but for those of you with higher amounts of traffic in your home, this may be something worth trying out. Those additional flooring options can be a way to help keep your carpets clean, longer. They will minimize the soiling being embedded into the carpet fibers, plus cut down on the amount of time you spend vacuuming.
  • Rake those dents. Most of the time someone doesn’t think about using a rake inside the house, and we’re not suggesting that per se, just the action itself. For the instances of having denting in your carpets, using a type of rake motion for those indents under your couch or other furniture, can easily be taken care of. First off, use a wet cloth to saturate the spot where the dent it and gently ‘rake’ your fingers back and forth. Make sure to do this gently to prevent breakage in the fibers.
  • Professional carpet cleaning can bring new life into old carpets. Routine maintenance is very important. Carpets should be professionally steamed cleaned about every 6-12 months to up their life expectancy. When you fail to keep the routine cleanings going, there is a chance that the carpets will not last as long.

Knowledge is power, or so we are told. When you are getting new carpets, be very attentive to the type of carpet you are getting and be aware of the maintenance of that type from the get go.

Some carpets are made with stain repellent, which make it had for dirt and stains to stick to the fibers. This can come in handy is you think that there might be a few more oopsies and mishaps with stain causing situations to occur.

Also keep in mind that the color of the carpet can hide or show certain stains more than others. Such as you can buy darker carpets with patterns so when stains do show up, it’s much harder to see them initially.

If you have carpeting in your home or business, try the following tips to help your carpets remain cleaner. In the instances that your carpeting has been damaged due to a water, mold, smoke or fire loss, don’t forget to call our team at SERVPRO of Kitsap County today. We are always here to help get your home and/or business back to normal, “Like it never even happened.”

Mold Information for Renters, Landlords & Property Managers

6/4/2018 (Permalink)

Renters

Mold problems in buildings are a result of water and moisture issues. Renters need to operate the heating and ventilation systems to reduce water condensation and make the necessary protocols happen to make sure that there is proper ventilation when and where it’s needed. Tenants need to notify landlords / property manager promptly & in writing, of any water leaks or moisture problems as soon as they are first noticed. If there is a water leak or moisture issue, it should be fixed by the landlord.

When you are a renter, it is prudent to be knowledgeable of your local building codes, if the issue is left unattended to even with notification, then you can move forward with your local building and code officials to deal with getting the problem fixed. Remember that it is important to stress the source of the water problem and what damage it has done since first noticed, as well as when it was notified to the proper personnel.

If you rent a home, the Residential Landlord-Tenant Act covers you. Knowing and understanding your rights and responsibilities as a renter can help you resolve issues and problems.

Landlords and Property Managers

Landlords & property managers are responsible for maintaining rental properties, including fixing building problems from varying different things breaking or occurring. Other examples could be more along the lines of water leaks and ventilation issues, or heating defects which may lead to moisture complications. Landlords must notify their tenants about the health hazards associated with exposure to indoor mold and ways to control mold growth in their dwelling locations. Posting this information in a visible, public location at the dwelling unit property is allowed and recommended. Most landlords or property managers go the route of listing frequently asked questions about mold, along with a brief guide to mold and moisture in homes and buildings.

Tackling Mold

The best way to tackle a current mold issue is to understand the source of the leak or water issue. That way when you do remediate the mold, it won’t come back because you fixed the problem at the source. Some people aim to be a DIYer and use common household products to try and treat the mold damage. We suggest that you do hire a professional that can use the proper techniques, products and equipment to not only remediate the mold. Make sure to use the correct and needed equipment to contain the mold spores to help prevent the spores from spreading and affecting more of the building, the inhabitants and contents inside of it. Give SERVPRO of Kitsap County a call today to come out and help you or your tenants mold issue before it gets out of hand.

Common Types of Mold, How Many Do you Know About?

6/1/2018 (Permalink)

When we see mold on any surface it sends panic through us. Removing mold can be a tedious, arduous, and sometimes the damage irreplaceable. How do you know what kind of mold it is? Does this affect how to get rid of it?

Here is a list of the most common types of mold and what kind of environments they are usually found to grow.

- Stachybotry: grows on high cellulose and porous materials such as wood, wicker, hay, paper and cardboard. It;s commonly called 'black mold' or 'toxic black mold.' Generally the space it grows in is humid and moist. For preventative measures aim to keep furniture away from and not touching walls, leaving airspace.

- Aspergillus mold: is a common household mold that grows on highly porous surfaces. This is the variety that can cause people to form allergic reactions to.

- Mucor: is a type of mold that is most often found in air conditioning units or ducting. It is a white to a grayish color and is thick in consistency.

- Penicillin: is a mold that is most often found in soil, food, grains, paint, carpet, wallpaper, fiberglass insulation, and a result of vegetables decomposing and rotting. But it is more widely known for it's antibiotic principles in the healthcare viewpoint.

- Fusarium: a mold that is found in plants and household humidifiers.

There are a vast amount of other mold species that are found in the world, but we wanted to inform you of the most common ones found in buildings and households. If you think you have a mold issue in your building structure, give our crew at SERVPRO of Kitsap County a call today. We have the environmentally safe and effective products, machines, and expertise to successfully remediate mold down to its roots in any material it has grown on and in.

Preparations for Home Fires

5/28/2018 (Permalink)

How do we prevent fires? Are we safe? Preparations in the home in case of a fire can make a world of a difference. Safety can be increased in minor ways around your home and in ways we live in the home.

Smoke Detectors:

  • make sure too have enough smoke detectors in various rooms inside your home
  • Test them at least once a month to make sure they work properly
  • Replace the batteries in the detectors at least once a year
  • Inform family members on what a smoke detector does and what kind of sound it makes when it goes off.

Flammable items

  • Keep items that are flammable at least 3 feet away from items that get HOT.
  • Keep matches & lighters out of the reach of children.
  • Go over the dangers of matches and lighters with children
  • Do not leave candles unattended

Precautionary Measures

  • Have an escape plan to take in case of a fire. Go over it with the members of your household at least once a month so everyone knows what to do and where to meet up in case of an emergency.

In case of a fire occurring

  • Call 911 right away if a fire occurs, Let the dispatcher know what is going on, how the fire started, your location & if everyone is out of the building.
  • Teach everyone to STOP, DROP & ROLL & to cover their face in case they catch fire.
  • When going through smoke, get low and move under the smoke towards any available exits.

Recovering from the after math of a fire is a bit of a shock. Let friends & family members know hat everyone involved is safe. Make sure that if anyone is injured, to be taken to the hospital immediately to be treated right away. Stay out of the home until firefighters and authorities clear the area safe to go back in.

SERVPRO of Kitsap County can help with the restoration and clean up of any fire damages that occur to your structure and belongings. We have the space and ability to store any contents in your home in secure and protected containment units until the family is ready for the items to be brought back. If you, a friend, or family member has suffered the loss of a fire, please feel free to call our team any day, at any time at 360-373-1290.

For further information about fires, how to prevent them, or what to do in case of one, please visit the link provided: http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/fire/home-fire-preparedness

Water damage timeline: know as much as you can because you don’t know what you don’t know.

5/21/2018 (Permalink)

One of the services that SERVPRO of Kitsap County offers is water damage and mold mitigation. When a sudden water loss occurs, time is very much of the essence. Here is a general timeline for untreated water damage.

In Minutes

  • Water rapidly spreads and penetrates  even the smallest of spaces, saturating everything in its way.
  • Water is absorbed into porous materials including drywall, flooring, sheetrock, upholstery, and personal contents.
  • Furniture finishes may bleed causing permanent discoloration on flooring.
  • Paper belongings including photographs, books, and hard copy records become saturated, causing them to expand and become distorted.

1 – 24 Hours:

  • Musty odors appear.
  • Drywall and sheetrock begin to swell and crumble.
  • Furniture begins to expand and fissure.
  • Metal surfaces begin to discolor and blemish.
  • Dyes and inks from textiles and paper goods that are saturated start to run, staining nearby surfaces.

2 Days - 1 Week:

  • Paint begins to bubble.
  • Wood flooring swells and buckles.
  • Mold and mildew start to spore, thriving in the moist environment.
  • Metal begins to oxidize and crumble.
  • Furniture distorts and shows signs of mold growth on surfaces.
  • Doors, windows, and structural studs enlarge and warp.

Longer Than 1 Week:

  • Mold development and structural safety could be a great risk factor to occupants.
  • Restoration time may be substantial (including replacement of affected materials and structural restoration), creating monetary expenses to increase drastically every day it is left untreated.

The sooner our experienced team is able to get on-site and begin mitigation for the water damage, the better; not only for you, but for the building and contents as well. Give our SERVPRO of Kitsap County office a call ASAP so we can help get your home, property, & belongings back to normal “Like it never even happened.”

2018 Armed Forces Day Parade

5/17/2018 (Permalink)

SERVPRO of Kitsap County has been involved with Armed Forces Parade every year for the past 9 years showing our support by walking in the parade. We are proud to walk with all of the military branches, police & firefighters, youth organizations, dignitaries, commercial businesses, car clubs and etc. The armed forces parade is one of the largest and longest parade in the nation. Saturday May 19th will be the 71st year anniversary that the Armed Forces Parade has been held on a third Saturday in May down town Bremerton. The Sponsor Kitsap Credit Union will have Puget Sound Energy hosting the Heroes’ Barbeque they will be providing free hot dogs, chips, and sodas to every active duty personnel, reserve, retired and veteran service personnel. About 25,000- 40,000 people attend to participate in this parade. People from all over Western Washington, from Oregon to Spokane come out to walk for this parade. Armed Forces Day is about paying tribute to the men and women who serve in the United States Armed Forces. The community puts this event on every year, to come together and thank the Military members for their patriotic service and for their support of this country. President Harry S. Truman had established this day as a single holiday. Down by the route of the parade there will be vendor booths that will be providing merchandise and other items at their spaces. SERVPRO of Kitsap County is delighted and eager to walk and greet everyone that has come out to participate & see those being honored for what they have done. For more information on armed forces parade please go to the link down below:

http://www.bremertonchamber.org/pages/ArmedForcesDayParade

Armed Forces Parade

Saturday May 19th,2018

At 10:00am

Downtown Bremerton

Worst Storm in Oregon, Washington in over 50 years!

5/15/2018 (Permalink)

During the weekend of October 14th, 2016 there was a historic-level storm that would hit on Saturday and Sunday. The weather channel stated, “there was at least four tornado warnings that were issued for Washington coast and one tornado by the Oregon costal.” There were no reports of people getting injured after the tornado had hit around 8:25am, but there were a lot of homes that were damaged in the tornado. During that same weekend, both Washington and Oregon had winds up to 100mph. This was the most powerful storm to hit throughout the PNW coastal regions in over 50 years. There was approximately 16 trillion gallons of rain that fell on Washington, Oregon and parts of California over the following week. The after math of the storm resulted in power outages, and a mass amount of flooding causing 29,000 people to be without power in Washington state alone. To be prepared for a major storm like this one you should always have emergency supplies already set aside in your home and place of work. Some things to include in your emergency kits are flashlights, generator, canned food, non-perishable snacks, water, a radio and blankets to keep warm. If you are not sure what to do in case of a storm, or a form of a natural disaster, check out what tips and guidelines the red cross has on their website here:

http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/winter-storm#About

If you have anymore questions about water & fire damage and restoration from a storm, please call SERVPRO of Kitsap County at 360-373-1290.

Working with a Contractor After our Team Helps Your Home or Business

5/14/2018 (Permalink)

After our team comes in to dry out, clean up, mitigate and/or remediate your loss, the next step is to rebuild and restore. Your home and business building is one piece of property that you want to make sure is worked on and taken care of by the best hands possible; this is where a contractor/construction company comes into play.

The American Red Cross and Federal Emergency Management Agency suggest homeowners to use caution when choosing and working with construction companies and contractors. Just in the light of ensuring the best company and people are working on your building. Keep in mind, if you have been satisfied with work done by a licensed local contractor in the past, try them first. If they aren’t available, ask them for recommendations before trying your luck of the draw on an internet search.

If you do hire a contractor/company that you don’t know or haven’t worked with prior, talk to a few different contractors/companies about what to expect before you sign anything.

Trustworthy suggestions:

  • Check on the company’s reputation both interpersonally as well as online. The local Better Business Bureau, home builders association, or building trades council are excellent sources. Find out if the company, staff or even the business owners have had common complaints filed against them.
  • Require proof of insurance. Confirm that the contractor has disability and worker's compensation insurance. Keep in mind that if the contractor is not insured, you may be liable for accidents if they occur on your property.
  • Ask for references. Contractors should be willing and not bothered to provide names of previous customers. Make the extra effort to call some of the customers and see if they would hire the company again.
  • Start the job process off right; get a written estimate. Make sure it includes everything you expect and need the contractor to do. Some companies charge a fee for an estimate, which is understandable because they have to come out to your location, take measurements, and take the time to draft up the work, labor hours and materials needed to complete the job needed.
  • Make sure that you receive a contract. It should be complete and clearly state all the work, the costs, and the payment schedule. Never sign a blank contract or one with blank spaces. Remember that when money is involved, it may be worth your while to have a trained and professional second pair of eyes take a look at it before you sign it. (Example; an attorney.)
  • If the contractor has any guarantees or warranties, get them in writing. Most often, they should be written into the contract, clearly stating what is guaranteed, who is responsible for the guarantee (the company, the contractor, or the manufacturer), and how long the guarantee or warranties are valid for.
  • Ask for complete financial details in writing and for an explanation of any differences from regular prices. Sales are worthwhile and they do exist, but make sure that you are getting the services and products you are paying for.
  • Get a copy of the final signed contract. Once signed, it is binding on both you and the contractor/company.

Don't sign off before the job is finished, meaning don't sign completion papers or make the final payment until the work is completed and to your satisfaction. A reputable contractor will not threaten you or pressure you to sign anything if the job is not completed to its entirety.

Always keep in mind:

  • The cheapest price isn’t always the best option, you want to make sure that your building structure is put back together completely and not in a speedy and possibly messy way. There is a reason that some companies or contractors change more than others, because of their experience and skillset.
  • Not all online reviews can stand as references for the line of work that you may need, every job is different and every contractor and company are different.

Make sure your contractor has you or a qualified second pair of eyes to examine the work done to the crucial parts of the structure before it is covered up. Inadequate work on electrical lines, water lines and areas near your buildings foundation such as basement walls will be hidden from view when the job is completed, and you won't know if there is a problem until the next disaster occurs. It is worth the extra call, money and time to get work inspected properly before it’s all buttoned up.

If you are curious about the contractors that we suggest our customers to use, give our SERVPRO of Kitsap County office a call today. We trust our customers with them and know they are in good hands no matter what.

2018 Armed Forces Day Parade

5/9/2018 (Permalink)

SERVPRO of Kitsap County has been involved with Armed Forces Parade every year for the past 9 years showing our support by walking in the parade. We are proud to walk with all of the military branches, police & firefighters, youth organizations, dignitaries, commercial businesses, car clubs and etc. The armed forces parade is one of the largest and longest parade in the nation. Saturday May 19th will be the 71st year anniversary that the Armed Forces Parade has been held on a third Saturday in May down town Bremerton. The Sponsor Kitsap Credit Union will have Puget Sound Energy hosting the Heroes’ Barbeque they will be providing free hot dogs, chips, and sodas to every active duty personnel, reserve, retired and veteran service personnel. About 25,000- 40,000 people attend to participate in this parade. People from all over Western Washington, from Oregon to Spokane come out to walk for this parade. Armed Forces Day is about paying tribute to the men and women who serve in the United States Armed Forces. The community puts this event on every year, to come together and thank the Military members for their patriotic service and for their support of this country. President Harry S. Truman had established this day as a single holiday. Down by the route of the parade there will be vendor booths that will be providing merchandise and other items at their spaces. SERVPRO of Kitsap County is delighted and eager to walk and greet everyone that has come out to participate & see those being honored for what they have done. For more information on armed forces parade please go to the link down below:

http://www.bremertonchamber.org/pages/ArmedForcesDayParade

Armed Forces Parade

Saturday May 19th,2018

At 10:00am

Downtown Bremerton

Bio-hazard dangers in hoarding situations

5/7/2018 (Permalink)

Garbage, trash, & debris can accumulate from a variety of situations including hoarding & improper composting.

When we hear the word “hoarding” we think of the extreme examples shown on popular t.v. shows, but there are many more people who have smaller issues with hoarding and don’t even realize it.  Hoarding comes in many different forms including excessive collecting, replacing items but not disposing of the old or broken pieces, and more commonly not disposing of items that are, or have become, garbage (for example keeping a broken item with the intention of repairing it, but never having the time.) In all of these instances these belongings can turn into a bio-hazard situation fast! We always advise no one live in hoarding condition because of the potential threats for the home’s inhabitants.

Another biohazard concern stems from the remains of expired food & improper compost. Keeping expired food and not disposing of it properly can develop various types of bacterial and infective threats to the environment. These microscopic threats can greatly affect the flora and fauna living in or near the rotting materials. Due to the increased proximity contamination and negative bodily reactions could surface, which could lead to chronic issues, severe illness, and possibly fatal reactions if the hoarded trash and debris aren’t disposed of properly and in a reasonable time frame.

As for the reactions to the building itself, we have seen cases where mold growth has formed and then spread causing structural issues as well. If the mold growth doesn’t raise enough of a red flag, the weight of the accumulated garbage in various areas can cause issues to the flooring.

With any situation of hoarded items, be it food or possessions, a variety of pests are attracted and invited to stay for an extended visit. Flies, mice, rats, and a variety of other rodents and insects are all attracted to decomposing food and love to burrow through belongings. When these creatures make their home in stored contents it brings about another aspect of biohazard through the bacteria naturally found on their bodies, their fecal material and bodily fluids left behind, and through their nesting materials.

Our team at SERVPRO of Kitsap County has had experience in various levels of bio hazard jobs from rodent cleanings to bio hazard caused by water & fire damage, and even trauma cleanup. If you have a friend, family member, or loved one who is need of a bio-hazard cleanup give us a call today. We have the training, experience, patience, and products necessary to properly, effectively, efficiently, and legally dispose of bio-hazard materials. We will help your home look “like it never even happened”

Falling Trees from Severe Wind & Rain Storms

4/24/2018 (Permalink)

“TIMBER!” is something not everyone is used to hearing, or not everyone is comfortable hearing. When it comes to dealing with storm damages from fallen trees on your property, and sometimes even onto your home, no one looks forward to it. To better handle a situation like this pre-planning for a storm emergency is always a good idea.

Here are our 5 helpful steps to keep in mind for both preventative measures and after the fact:

  1. Take a look around your property. Look for the trees that appear tilted or have no foliage in the summer. If these trees fell would your building would be in their path? Those are usually the first to fall during the next big wind or rain storm. If you have any that fit the description, make it a goal to get those trees removed before playing a game of risk with Mother Nature.
  2. If a tree does fall on your property, before anything else, make sure everyone is safe. Exit your building if you feel that the situation is at all dangerous.
  3. As I’m always told: keep your head on a swivel. Be aware of all your surroundings. Be aware of any debris in roadways from high winds and heavy rains. Look for any downed wires or power lines. If you do recognize that there are downed lines at all, call the police and your power company.
  4. Notify your insurance company promptly and, if there is a safe way of doing so, take pictures of the scene at different angles.
  5. Lastly, give the team at SERVPRO of Kitsap County a call, we can get there quickly to clean up the water intrusion in your home.

When dealing with an emergency situation there are typically a million things going on and a million more going through your head. Just remember that when in need, think orange & green. The crew at SERVPRO of Kitsap County are experienced, trained professionals that know how to handle your disaster appropriately. We specialize in getting your home looking “Like it never even happened.”

Business 8 step plan – we are all about you & your B.U.S.I.N.E.S.S.

4/23/2018 (Permalink)

Did you know that 50% of the businesses that experience a disaster never re-open? When businesses plan ahead for a disaster, they have a better chance of recovering properly. We have comprised a list of important things to know, think about and work on having in place for your business today. Our team is here to help you and your B.U.S.I.N.E.S.S.

B.EING ORGANIZED

Recognize disasters most likely to occur in your area. Some may be natural disasters and that they can be limited, like a wildfire, while others can impede a wider area like a hurricane or flood. Remember to brainstorm some common emergency losses that your business can experience at your main location, such as a water damage from a pipe or water main line, an internal fire, or a mold situation that was unnoticed for far too long. You will need a plan that is flexible enough to deal with various types of situations.

U.NDERSTANDING

Know and fully understand what your business insurance covers. Review your insurance protection in all its entirety regularly. As an example; some business insurance policies cover loss of income. That only applies to causes of loss specified in some business insurance policies, but instances such as floods and earthquakes and a few other types of natural disasters are sometimes not covered. When you understand what is covered and what isn’t, you may need to evaluate the amounts of insurance you will need to have all of your business is fully covered.

S.ETTING EVERYTHING UP

Designate crucial responsibilities your employees should be responsible for and confirm with all members of your staff that everyone knows who is in charge and will need to happen in case a disaster occurs. Some examples to help as an instruction are as follows:

  • Setting up temporary operations
  • Determining to implement the emergency plan or not
  • Identifying the necessary chain of command in case specific people are injured/not able to hold the position’s responsibilities
  • Contacting employees & their families

I.NFORMATION

Create an emergency contact list that consists of names, physical addresses, phone numbers and email addresses. Confirm all employees have a copy. Important numbers that should be included are local fire, police and federal authorities (like FEMA and The Red Cross), in additional to head staff members that are designated for crucial responsibilities in case of a disaster. In the case of a disaster where the police and/or firefighters are needed, it is helpful to have a SERVPRO Ready Profile set up for your business and building. It includes all of the necessary information for outside teams and employees to know the location of shut offs, exits and other important information. If you don’t have SERVPRO Ready Profile set up for your business call our office to an appointment, at no-cost!

N.ECESSITIES

In today’s society, we are straying away from hard copies and moving all of our information and data to digital. In the case of a disaster or loss, it’s good to always have offsite backups and secured up to date files of everything your business would need to function to the fullest extent.

E.NVIRONMENT FOR WORK

Organize a ‘Plan B’, alternate list of locations for you to operate out of in the instance that your building will not be accessible and/or usable for a short-term or long-term duration. You may want to pinpoint a location that you could temporarily set up shop or subcontract work during a rebuild period. Be prepared accordingly in the situation that some or a good portion of your employees may need to telecommute or work from home until you have a more secure work space for everyone to operate out of.

S.TOCKPILE

When a disaster occurs, no one ever thinks that they will need to have a list set up of everything they own, use, have bought, and are storing. In the case of a disaster, you will need a list of all assets and property for not only your records, but for your insurance company as well as tax purposes should business property become damaged or destroyed. Create a cataloged list of all property and equipment including detailed descriptions, values, when item was bought, vendor/retailer names and serial numbers. It may seem tedious and unnecessary, but if the situation occurs where you will need it, you will be thankful and relieved you had this already in place.

S.TRATEGIES

What looks good on paper, isn’t always the same in reality and in most cases for emergency plans, it falls short of what is needed. Now that you have different general emergency plans set up, walk through them, set up drills with mock situations and consider a variety of scenarios. For instance, cell towers are down how will you let employees know what to do? If there is a natural disaster that has affected various areas near your location, what is the best evacuation protocol ensuring the most amounts of safety for your employees and potential onsite customers?

Emergencies occur more often than one would think, and when it happens to your business it seems like not only your world, but your employees worlds have come to a complete stop. We hope these tips encourage you to plan for the instance of a disaster because it’s always better to be safe than sorry. But no matter what happens, your SERVPRO of Kitsap County team is here when you need us; always here to help.

Fire Extinguisher Safety & Usage

4/23/2018 (Permalink)

Every building, be it a commercial or residential property, should have at least one fire extinguisher present. Unfortunately a lot of people don’t know what kind of extinguisher they have, what kind they need, or even how to use it. Fires happen without warning so you never know when you will need an extinguisher. When that time comes it can not only save time and money, but potentially lives if used correctly. Remember to always know the instructions and guidelines for your fire extinguisher; there are multiple types of extinguishers that have different purposes and usage protocols. If you don’t know the type of extinguisher you have, be sure to familiarize yourself with it. You want to ensure that not only you, but also your family and/or staff members do the same; know at all times where each extinguisher is located, that they are clearly identifiable, and have easy access in case an emergency.

When the need arises one tip is remember the word PASS. According to the National Fire Protection Association this is the easiest way to remember how to properly operate your extinguisher.

Pull the pin & hold the nozzle, pointing it away from you, & release the locking mechanism.

Aim low & point the extinguisher at the base of the fire.

Squeeze the level slowly and evenly.

Sweep the nozzle from side-to-side.

Annually check on your fire extinguishers, making sure that they are up to date and not expired. Remember to do routine fire drills with your family and/or employees to keep them aware of emergency procedures in case of a fire. Teach your family and employees how to properly use the on hand extinguishers.

Before purchasing a fire extinguisher, visit NFPA.org to understand which type of extinguisher is right for your property.

If your structure has experienced a fire, please do not try to clean up any of the damage yourself. Attempting to clean smoke and soot damage without being properly trained can cause permanent damage to the building and contents. Our crew members at SERVPRO of Kitsap County are trained and experienced in fire, smoke, and soot damage cleanup. We have the necessary tools and products to even clean up fire extinguisher residue! We will get the job done right, so remember: when in need, think orange & green!

New Construction Projects are prime places for mold growth at times in the PNW

4/15/2018 (Permalink)

SERVPRO of Kitsap County offers a variety of services and one of them is mold remediation. Living in the PNW, we all know that there is a higher amount of moisture in our environment than in many other places, which can cause mold to grow more often and more quickly than in drier parts of the country.  We are aiming to help aid new construction projects with mold that has begun to grow on the new structure mid-project. Protecting you and your home is a priority for us.

A common misconception in construction is that leaving the bones of the structure exposed to the elements is okay. This is false. Leaving any new lumber, studs, beams, or any other building materials exposed to the weather actually begins the process of creating an environment perfect for mold growth and contamination of building materials. Of course some materials will become damp and be exposed during the construction process, but the key is to be vigilant and inspect building materials as they are used. This will help prevent other materials, such as drywall and insulation, from becoming contaminated.

One of the services that SERVPRO of Kitsap County offers is mold remediation: killing the mold spores to prevent further mold growth. In some cases this service is used to clean and eliminate any containments or living bacteria that could cause issues both for the building itself & the people occupying the structure. Our franchise supports both homeowners and builders to ensure both safety and health factors play a big part in the construction process. When you see mold on your work-in-progress we can treat it accordingly to eliminate it completely.

SERVPRO prides itself in using a 100% organic disinfectant that kills 99.99% of germs versus other companies who may try to just get the job done easily by using disinfectants with high ammonia levels, bleach, or other harsh chemicals to eliminate germs. The products we use are made from food-grade plant extracts and essential oils, our anti-microbial disinfectant has NO toxicity warnings on its label. That is because it poses NO health risk toward humans or animals and is safe to use. 

The first thing we do when we arrive to an area in need of mold remediation is enclose the job site. To increase the productivity of our products there needs to be no chance of any interruptions including weather, new moisture, and other elemental factors. Sealing the job site ensures our product will cover all affected areas and will work properly.

If you have a building structure that is showing signs of mold growth, give SERVPRO of Kitsap County a call today. We can help disinfect and eliminate the headache of mold in your new construction project.

Lunch & Learns

4/9/2018 (Permalink)

Lunch is our treat! Our marketing team at SERVPRO of Kitsap County will hold an event for business owners, agents, brokers, office managers and/or insurance agents. This Lunch and Learn event will give you an opportunity to learn more about our company, including how we can be of service to you and your company when you need it the most. Additionally we will review what services we offer for your customers and clients. Our scheduling is very flexible for those who are interested: we schedule based on your availability and even travel to any location that is most convenient to you in Kitsap County!

During lunch we will do a 15-20 minute presentation focused on a predetermined topic of your choice. You can choose any of the following topics:

Topic 1: General Overview of SERVPRO of Kitsap County including our services, training, certifications, & equipment we use to get the job done.

Topic 2: SERVPRO of Kitsap County Emergency Readiness Profile. Our no-cost service that helps restore operations to your business building faster after you’ve experienced a disaster

Topic 3: Commercial & Industrial Large Loss: Capabilities, Response, and Preparing your Commercial Clients for Whatever Happens (Emergency Ready Profile for disasters that affect multiple businesses, for example a mall or shopping center)

Topic 4: Water Damage. This covers water damage timelines, categories of water damage, flood damage, mold damage, indicators of water damage, and how water damage affects your client's properties.

Topic 5: Fire, Smoke, & Soot Damage. This covers types of smoke, how it affects your client’s properties, statistics of fire/smoke damage,  fire safety tips, and what to do until help arrives.

If you’re interested, contact our office at 360-373-1290 and ask for our Marketing Department.  Or, you can e-mail us with your interest and questions at smm@SERVPROkitsapcounty.com

We hope to hear from you soon! 

Storm: Flash floods: what they do & how to prevent the damage they bring

4/2/2018 (Permalink)

With the increased heavy rains we have had recently it’s always good to remember that any storm system can cause flash flooding at any time. Flash floods occur in many parts of the world and are caused by abnormally heavy rainfall from a storms such as thunderstorms, hurricanes, tropical storms, and melt water. Flash floods can come in a quick sweep and pass just as fast, or stay for quite a while if there is nowhere for the water to properly drain. None the less flash flooding almost always causes damage not only man-made structures, but also erodes parts of the ground, hillsides, and roads.

Things to remember and look out for when dealing with a flash flood

  • Flash floods are a rapid surge of water in low lying geographic areas. This surge of water has the ability to destroy objects and geographic landmarks in its path. The objects and landmarks that are not destroyed can be adversely affected due to the destructive nature of this amount of water. With continuous exposure of flood water the current can slowly deteriorate the integrity of the structure.
  • Flood waters linger due to the inability to properly drain. The most common cause of structure flooding is poor drainage. When a structure is exposed to flood waters for prolonged periods of time the ‘flood-proof’ barriers in place run the risk of failing due to erosion and pressure of the water itself.
  • If any of the flood water is greater than 3 feet the pressure from the water can cause failure points in the foundation. When the structural integrity is not addressed in a timely manner it can cause a collapse of the building itself.
  • As we know, flood water starts as rainwater, but due to the increased volume and speed of the waters, it picks up everything along the way. The collection of various materials causes it to become contaminated. The materials flood waters pick up include harmful components such as industrial waste, toxins, pesticides, sewage, animal wastes, oils and chemicals, and non-chemical materials. Damage from these harmful components can be reduced by using floor protection measures, such as a sealant.

Preemptive Flood Water Suggestions & Tips

Drainage

The best solution to prevent flooding is to ensure that all drainage systems surrounding your building have been set up and are working correctly. Issues in your drainage system can result in damage to your property. Try to always ensure that your drainage procedures are up to date, free of anything that can clog the system, free of anything that can compromise the integrity of the system, and perform regular inspections to make sure your drainage system is ready for anything at any time.

Elevation

Having appropriate elevation will aid in limiting the damage of flooding at your property location. Safety against flooding is enhanced by raising the elevation of the building above base flood elevations. Remember to keep this in mind when doing new construction, and when you have the opportunity to raise the foundation heights of buildings.

Underground Flood Proofing

Roof issues can lead to costly damage to your home and wallet.

3/26/2018 (Permalink)

The roofs that we take shelter under signify a protective layer from the environment and outside forces as well as an indicator of our personal safe place.

Even though a roof represents one of the largest investments in our home, most homeowners do not maintain it as attentively as they would other belongings or parts of the home. When keeping up the necessary work your roof needs is laid to the sidelines, it can create damage inside the home, not just the exterior.

Roof maintenance needs to be recognized as a priority. On an annual basis for every homeowner and especially for those of us that live in climate with very clear definitions of all of the seasons.

  • In winter, your roof is exposed to the cold not only for the temperature, but the winds, rain and potentially snow. Which creates a situation of it to contract.
  • Humidity and higher temperatures during the summer can have the opposite effect making the roof components swell, creating further strain on its integrity.
  • When there is a constant back and forth of dry spells to alternating rainy spurts, this can speed up and shorten the lifespan of the roof. 

When a roof begins to fail there can be very obvious leaks from the ceiling or in the attic space. What can be scarier, is the leak that is undiscovered. Which usually is a result of a piercing; possibly from a tree branch, a weakness in a seam, or parts of the shingles that have been worn down because of the elements. Causing moisture or even straight water itself to find its way into the spaces between the ceiling and walls and start affecting the structure of your building.

By the time the issue is found, extensive damage may have already occurred. This can also create an environment for mold to grow and spread, which can now affect anyone’s health who inhabits the building.

We hope that every home owner realizes not only the investment that a roof is, but that it also comes with needed maintenance to protect themselves, their belongings and entire home as a whole.

Tips on maintaining your roof:

  • Make sure that any trellises, gutters and other additions to your roof are not rotting and are suitably attached.
  • Get an annual inspection from a licensed, experienced roofer. If you get overwhelmed by google, call our office today for a few local companies that we like to work with.
  • Confirm with said roofer that all seams, especially those around chimneys and where a flat roof meets the pitched roof or a wall, are sealed properly to help prevent water intrusion.
  • Ensure that any roof cleaning is performed by a professional with extensive experience and proper equipment and products.
  • Get a stamp of approval that there is sufficient airflow in and out of the attic, proper ventilation is key to prevent moisture getting trapped in your attic space.
  • And don’t forget that you shouldn’t wait around to repair or replace the roof when needed, it is one part of your home that is worth staying on top of.

In the end, a smaller investment is worth it to make sure that you are guaranteeing a well maintained roof. The little bits of extra work can go a long way toward helping prevent a loss down the road. If you suspect that you may have a moisture issue or water intrusion into your building from your roof, give our SERVPRO of Kitsap County team a call to help get your loss back to normal “Like it never even happened.”

Bio hazard Cleaning: Death and Crime Scene

3/19/2018 (Permalink)

This is a sensitive topic, but also one with which a lot of people need help. When a loved one or friend passes away it is very hard. Not only are those left behind grieving but now they are left with a task of sorting through their loved one’s home. When the loved one passes in their home this adds another level of difficulty with the added traumatic need of cleaning up their home. We have specific technicians on our SERVPRO of Kitsap County team that are trained to handle these types of situations, and all of the necessary measures that are needed to properly clean up the affected areas.

We know it can be overwhelming at a time such as this. Rest assured that in this devastating time we are here to help. If you, or someone you know, are in need of our bio hazard professional clean up services contact our SERVPRO of Kitsap County office a call at (360) 373-1290.

Working with us from start to finish – help us be able to best help you.

3/12/2018 (Permalink)

We understand that when you call us, you may be feeling a million different things at once. You may need an expert to guide you through this current disaster. SERVPRO of Kitsap County staff members have the specific training and experience to help you through this tough time no matter what kind of emergency has occurred. We specialize in water damage restoration, fire, smoke, and soot cleanup, mold mitigation, and bio hazard cleanup as well as post-disaster contents cleaning. Our crew is available to help you any time, any day.

What to Expect

When you call, we will ask several questions regarding your emergency and the damage associated to it. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information (name, phone numbers, email address, billing address)
  • The street address of the damaged home or business
  • Your insurance information (if applicable)
  • When did the damage occur?
  • What caused the damage (if known)?
  • Is there electricity & water available (on-site)?
  • How much of the structure is affected and if contents have been affected

About SERVPRO of Kitsap County

Our trained professionals dedicate our focus and work in the cleanup and restoration of residential and commercial property after a mold, fire, smoke or water damage event. Our staff is highly trained in property damage mitigation and remediation. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to get your structure and property back to normal “Like it never even happened.”

Caring For Your Home: Protecting You Against Water Damage From Leaking Hoses

3/5/2018 (Permalink)

Protecting you and your home is our top priority. Today we will address being aware of and maintaining the hoses around the exterior of your home.

One way to protect your home from water damage is to check your hoses and faucets for leaks. This may sound like a simple task, but it’s surprising how many homeowners forget to do this. Unfortunately, forgetting this simple task can lead to thousands of dollars in water damage. By simply inspecting their hoses and faucets, these situations would have never occurred.

The issue with leaking hoses and faucets is more than meets the eye: not only do you spend extra money on excess water usage, but you also create an environment ripe for structural damage to your home. Typically faucets, and in turn hoses, can be found near the foundation of one’s home. When a water line is permeable, you’re not just losing water into the yard, but you’re also losing the stability of your foundation due to the corrosive properties of water. Even if water is draining properly in to the soil it can then trickle alongside the base of your home just below the landscaping and find its way into any cracks or openings that exist.

As water percolates into the dirt surrounding a home’s foundation it causes more of an issue than most people think. The excess water creates additional moisture inside your home (especially in basements) which can lead to interior issues such as mildew and mold growth. This is where proper ventilation comes into play; good airflow can help battle excess moisture, and save even more money, potential headaches, and stress for you in the long run.

In an area that constantly fluctuates between freezing and thawing temperatures it is common to see slow leaks quickly escalate to bigger ones.  This is caused by the expanding of any residual water during freezing temperatures which then stretches existing holes into bigger problems.

To maintain and help prevent leaks in your hoses and faucets inspect them when in use; look for drips or wet areas where there are no puddles nearby to make sure there aren’t any leaks in your hose or spout. If you do find issues it is inexpensive to replace either item. Look to see that the connections to the building structure are air-tight and sealed. Remember to turn the water off firmly at the source when you’re finished. Additionally in the winter, be sure to turn the water off from inside your home and keep the hose indoors or away from direct weather to help prevent breakage and cracking due to freezing and inclement weather. You can also aim to place an anti-freezing cap over your exterior faucets to help prevent your pipes from freezing.

There’s not much work to prevent water damage from a leaking hose, but in the instance of someone being forgetful, or not considering this as a priority, it’s easy for water to trickle into your home and cause damage of any amount. If there is water damage, remember that the team at SERVPRO of Kitsap County are just a click or a call away. We are always around no matter what day and no matter what time to help you and your home get back to normal – “Like it never even happened.”

Mold inspection before buying a home: likely places to find mold

2/26/2018 (Permalink)

Home buying is a roller coaster; from new emotions and experiences to all the hoops you need to jump through. You spend countless hours viewing homes, finding neighborhoods you love and features you hate, and trying to work with lenders. Another hoop to jump through is a home inspection to ensure there are no issues with the home you want to buy. Home inspectors are trained to spot issues inside and outside the home that could cause potential issues in the future, including mold growth.

When a home inspector finds mold in a pending purchase it becomes a not so pleasant hiccup that can cause a lot of issues and can cost a bit of money if not treated appropriately. Mold loves a variety of different environments, and depending on the environment you can find different types of mold. These environments can be found in many different locations including:

  • Crawl spaces & attics.
  • Bathrooms where there could be an issue of improper ventilation.
  • Basement where groundwater finds its way into the foundation.
  • Underneath or behind refrigerators, dishwashers, and washing machines.
  • Around any windows that could be failing or already leaking.
  • Underneath, around, and behind sinks.
  • Under carpeting that has unusual staining spots on the top layer of flooring.  

There are many other places mold can start to spore, but a good indicator is any location that has high moisture or has had water damage in the past. Bathrooms and attics commonly have poor ventilation creating condensation; basements and crawlspaces collect ground water and fluids from broken pipes; refrigerators, washing machines, and dishwashers commonly have supply lines that aren’t not connected correctly, become kinked, or clogged causing leaks; window seals deteriorate with time which can cause condensation on the inside and leaks from the outside; sinks are connected to a variety of pipes and connections that can deteriorate with age, clog, and break; carpeting tends to hide evidence of water damage. When these issues go unnoticed they all have the potential to create the perfect environment for mold growth, and the common denominator here is moisture.

When mold is in your home it can cause unfriendly odors, damage to walls and floors, and even create certain health issues for you and your family. The initial move to make in removing mold to recognize the most common areas for mold to grow.  

Household mold primarily thrives in damp, humid areas such as basements, showers, and around heating and cooling appliances. Mold in homes can also occur in carpets, ventilation ducts,  and crawlspaces. The best way to guard against mold in your house is to ensure there are no active leaks or areas where moisture is collecting regularly, and that your home has proper ventilation.

If you see mold in your home currently, or are even in the process of dealing with a home inspection today, give our staff at SERVPRO of Kitsap County a call to come out and handle that inconvenience for you. We are always ready to help make that house into a home. So remember: when in need, think orange & green!

Stack Effect/ Chimney Effect

1/22/2018 (Permalink)

With the colder months upon us and the fact that it’s going to proceed to get colder something that every home owner should be aware of is a stack effect, or as it is also known chimney effect. In this article we will cover what stack effect is, causes and reactions, and also provide suggestions on how to combat it to improve your home’s ventilation.

Textbook definition states that the chimney effect is the movement of air in and out of buildings, chimenys, or flue-gas stacks, resulting from air buoyancy. Buoyancy occurs due to a difference in indoor-to-outdoor air density resulting from temperature and moisture differences. The result is either a positive or negative resistance force. The greater the thermal difference and the height of the structure, the greater the buoyancy force, and thus the stack effect occurs. The stack effect helps drive natural ventilation, air infiltration, and fire upwards into a flu or chimney like containment. In other words, warm air rises & cold air sinks, and when you’re trying to heat your home in the winter this can cause higher heating bills and colder homes. The same holds true in summer, except it’s cold air escaping through poorly sealed windows, doors, and vents.

Reactions on buildings:

Like wind, the stack effect can move large volumes of air through a building envelope. In the winter, the warm air in a heated building is lighter (less dense) than the cold air outside of the building; that warm bubble of air wants to rise up and out. Which creates the flow of air leaving the top of the building, drawing cold air into cracks at the bottom through windows, doors, and vents. In summer, the reverse happens when hot air outside of an air-conditioned house can push cooler indoor air down from the ceiling and out of cracks in the basement. This potentially can lead to moisture problems on the top floor.

Stack effect can also cause moisture damage. 

Moisture rides on air currents, so in any part of a building that experiences a large flow of air between inside and out, moisture will condense on cold surfaces. You can sometimes see the results on brick buildings—as moist air accumulates in the brick, it can cause staining, efflorescence, and spalling from freeze-thaw cycles. These problems aren’t confined to brick, anytime there is pressure pushing moist inside air, or pulling moist outside air, into the wall cavity you can get condensation which in turn can lead to mold and rot.

The differences in temperature and pressure aren’t as great during the summer as they are during the winter.

Unlike most other pressures, the stack effect acts every hour of every cold day, and the pressures created by the stack effect are substantial. Which goes hand in hand with the fact that “leaky” buildings go through great amounts of energy. Air leaks can add to condensation, compromising the quality of the indoor air.

Chimney effect is self-perpetuating

Air entering the building causes the lower levels to be cold, in response they turn up the thermostat. When the people upstairs get all that heated air, they open the windows to cool down. This escalates the flow of air leaving the building, which increases the flow of air coming up from the bottom floors. So the people downstairs plug in space heaters, you end up with a continuous cycle of sucking air up from the bottom, heating it, and blowing it out the top.

A Voice of Assistance:

In a house, stack effect pressures aren’t as high as in taller buildings, but they still cause uncomfortable drafts, moisture movement, and energy loss. As in all buildings, positive or negative pressure is highest at the top and at the bottom, so make sure the ceiling plane is tight. That means sealing all holes for can lights, connections between floors through dropped soffits and tray ceilings, and other pathways for air movement. At the bottom of the building, the biggest leaks are in the rim joist assembly because so many components are fastened together there. If all parts of the air barrier system aren’t correctly detailed, you’ll have fairly significant air leakage at the rim joist. 

With this information, we hope that you correctly, and in the most reasonable and energy efficient way this winter, make sure there’s a good cycle of ventilation that isn’t allowing too much warm air to escape your home. This will help ensure everyone is kept warm, dry, and comfortable.

For further information, we reference research proven from http://www.greenbuildingadvisor.com/stack-effect-when-buildings-act-chimneys

Winter Season Prep Tips

1/15/2018 (Permalink)

Winter is when the colder temperatures really set in. We all know there are a few things that need to be done to help you stay warm, safe and dry as much as possible. For those who haven’t completed your winter proofing “to do” list here are a few suggestions to ensure your home is ready for this season and everything that comes along with it.

Exterior efforts

Arborist are handier than you think. Many winter tree catastrophes are preventable. Get a certified arborist to walk around your yard with you to look for rotting trees, and damaged or dangling limbs that may come down in the next storm. No one wants to call a restoration company because a tree limb has fallen and punctured their roof.

Stock up on wood for your fireplace. Some homes use heaters, and some use a good old fashioned fireplace. If you fall under this category we suggest stocking up on some logs, and maybe getting a little bit more than you think you’ll need, just in case. Ask friends and neighbors for suggestions on good sources in your community. Any hardwood, such as oak, maple, beech or elm, will work fine for firewood. You want firewood that has been seasoned for at least one year to prevent build up of creosote, which is a cause of chimney fires . Make sure your wood is stored in the driest place possible.

Skip the rake. Instead of raking your leaves, just leave them where they fall and run them over with a mulching lawn mower. You'll be amazed at how one of these powerful machines can turn a pile of leaves into a million little pieces that decompose faster than whole leaves. As an added bonus, they add valuable organic matter to your lawn and garden. Similarly, leave grass clippings on the lawn to enrich your lawn with essential nutrients and to promote aeration.

Maybe not squeaky, but decently clean gutters are helpful.  So many water-in-the-basement problems are because of clogged gutters, causing the water to pool in unwanted areas of your landscaping and around your home exterior. It is important to keep gutters clear in order to properly drain rain water away from your home. If you can’t get on a ladder yourself look into hiring someone, possibly waiting until all the leaves have fallen and doing it all at once (unless, of course, they're already overflowing when it begins to rain).

Frozen Pipes are no joke. No one wants to experience a pipe burst from the lines freezing over. Try leaving an outside water spout slightly running. This keeps a minimal drip going so the water doesn’t freeze inside. In case a pipe does freeze and hasn’t burst, search for either a dripping or ice-covered pipe, and proceed to listen for a hollow sound. You can use a hair dryer or pick up heat tape from your local hardware store.

Inside efforts

Heat more efficiently. There are quite a few things you can do to make your house more energy-efficient. Some things are simple, like checking the caulking and weather stripping around doors and windows, and replacing or repairing them if needed. Other things are a bit more extensive, such as adding insulation in your walls, replacing broken or cracked windows, and installing storm doors. All of these will help keep heat in; no one needs to have the heat going and a draft sucking out a good portion of it.

Hire a chimney sweep. If you haven’t had your chimneys cleaned in a while, it’s most likely time. Chimneys should be cleaned, or inspected, on an annual basis. Even if they appear to be in tip top shape, there’s a possibility of internal water damage to the bricks that you can't see. Chimney sweeps can also help you determine if there is a creosote build up inside your chimney and will help clean it out. Between cleanings and inspections be sure to burn creosote logs regularly to help minimize creosote build-up. Maintaining your chimney will not only help prevent water damage, but also will help prevent chimney fires.

Got a furnace and/or boiler? Inspection is suggested. Instead of frantically calling around for service when your boiler blows on a dead-cold winter night, set up with a reputable heating company for yearly inspections and maintenance. Many oil and propane suppliers are happy to bring you on board with an annual service contract. During inspections these companies look for outdated or broken pieces of equipment, ensure your system is functioning to the best of its ability, and give you the option to repair or replace anything that’s broken or outdated. It’s worth it in the end.

Need a generator? If a big storm is forecasted or upon you, the chances of finding a generator last minute are slim to none. So think long and hard now about whether it’s time to finally get one. Generators do require some thought because they are very loud and require a location that is very well ventilated. Most generators are run by gas, which means carbon monoxide is emitted while it’s being used. Because of these factors, remember to consider your neighbors when deciding where it will be placed.

Winter storms are the third largest cause of catastrophic losses, behind hurricanes and tornadoes. We hope these tips help you get your home winter ready. If you, a family member, or friend are in need of some winter damage help give our experienced SERVPRO of Kitsap County crew a call to help make your disaster “Like it never even happened.”

Restore Versus Replace

11/20/2017 (Permalink)

Knowing that you can trust our team to treat your property right as we get it back to preloss condition = priceless.

When disaster strikes, whether it’s fire, water, wind, or smoke, there’s a long list of things to stay level-headed about when it comes to home back to normal. The first thoughts are often related to the safety of your family and pets, but concerns about the damage to your house will certainly follow quickly after. In many cases though, knowing how to get your home back to its preloss condition will come down to a single question: Will I need to restore or replace my belongings? But what is the difference?

Restore by definition; “to bring back to a previous condition or state”

Replace by definition; “to supply or substitute an equivalent for”

Replacing isn’t always cost efficient or necessary.

We see that in a few cases after fire or water disasters, homeowners use these situations as justification to do some much-wanted renovation to their home. In retrospect, knocking everything out and replacing it isn’t always the best solution to the situation. Being knowledgeable about your insurance policy is a good starting point. When it comes down to it, if your kitchen has significant water damage, an entire kitchen remodel most likely will max out your policy. It might seem like a good idea at the time, but you never know what the future holds, and it could hold a second loss. Hopefully that doesn’t happen, but never say never.

Examples where the decision to restore an item, rather than replace, would be when a family heirloom is involved, such as an old Grandfather clock, or a handmade quilt. Sometimes, just part of an item or object is damaged. In those cases, it may not be necessary to say goodbye to your favorite item. Many times parts of the object can be restored to their natural, preloss beauty with effort, dedication, and the necessary procedures, products, and or tools.

Home restoration is the fastest option possible

The most obvious incentive to choose restoration over replacement is the speed at which the restoration will be complete, and your home will be back to normal, versus the time it takes for complete reconstruction. Nobody wants to live in a construction site; that’s why a quick restoration job is often the preferable choice for homeowners who are eager to get their homes back. Whether you want to seal a set of vinyl windows or remove some soot and some damage from your walls, if it is done properly, restoring these pieces of your home will save you both time and money.

The most important reason to restore vs. replace is that you get all of your prized possessions back. Sure it would be nice to get all new “stuff”, but trying to find that favorite shirt or favorite accessory that isn’t made anymore can be a bit of a headache. Also, if you have ever talked to someone who lost everything in a fire, they spend the next year or more shopping. Even for those who love to shop, the experience can be a bit overwhelming.

Next is the cost to restore vs. replace. The cost to restore damaged contents is a fraction of the cost to replace. You want to get all of your belongings back, and the insurance company is obligated to pay for restoration or replacement. What most people don’t realize is that the insurance company will not give you an open check book. The insurance company reserves the right to restore damaged contents instead of replace them. Running up the cost of replacing contents can have a detrimental effect on your rates and coverage for many years to come. Once belongings are deemed non-salvageable, they are disposed of. If you want to keep any non-salvageable items, you must discuss that with your insurance adjuster immediately.

If you or someone you know has a fire or water damage with contents involved, don’t be influenced by all of the suggestions from your friends and neighbors. Talk to a Fire & Water Restoration professional who will work with you and for you. We will help direct you through the entire process.

Our team at SERVPRO of Kitsap County has helped countless customers with a wide variety of loss situations; there seems to always be a new scenario popping up here or there. With our training, experience, and skills, we can appropriately help you or someone you know who is going through a loss or disaster. We’re here for you no matter what – any time, any day to make your loss "Like it never even happened."

Draining Water

11/13/2017 (Permalink)

Draining Water - Signs of Failure or Backing up & Preventative measures for your property and home

Finding drainage problems when they’re smaller and easier to fix can save you money and plenty of headaches down the line. You don’t have to be a SERVPRO professional to know that wet patches in the basement or a small, newly forming lake on the front lawn are signs of drainage issues. If left alone, and not fixed, those water stains and puddles can cause a lot more damage to your home and property than you might think. There are some common denominators in jobs that come our way that can be prevented if appropriate measures are taken early on. Some drainage problems aren’t so obvious though. Here are some of the more subtle signs of an arising issue, and why you’ll save money, time, and dodge a stress bullet if you address these situations sooner rather than later.

Indication #1:  Faulty Gutter Drains

Every inch of rain that drops on 1,000 square feet of a roof yields more than 600 gallons of runoff. For most people this runoff flows through their gutters and into their downspout, or the ever popular rain chain. Putting that much water so close to the foundation can send it straight to the basement or crawl space, where it can start to ruin the base of your structure, and potentially any contents you may have stored there. Try adding at least 5 feet of gutter extensions to irrigate the water away from the house. This prevents downspouts from being too short, which will continually cause water to move toward your foundation. When water seeps down into the soil and adds stress on your foundation walls, it can cause them to crack. Once stress damage occurs, you may need to excavate around your foundation to make repairs. Preventing water damage to your foundation, by having proper drainage for your gutters or rain chains,  can save you time, stress, and a lot of money.

Indication #2: Water Marks in the Basement

Sometimes you can tell if water damage is caused by surface water, or water traveling underground by where a water stain appears. Surface water is water that collects on the surface of the ground, such as rain runoff. Underground water is water that travels below the surface of the water, such as storm drain runoff.

Water stains high on a foundation wall indicate the cause is from surface water, such as an overflowing gutter, surface runoff, or pooling storm water. Water stains in a line around the basement or foundation indicate the foundation lies below the level of public storm drains. These drains can back up during heavy rains and flooding. These issues could mean that your foundation isn’t sloped properly. If water marks are forming in other places in your basement or crawl space, and you can’t seem to figure out the source, don’t forget to give our crew a call! We can come out to see if we can pin point the problem at its source.

Indication #3: Not So Gentle Gutters

Water pouring over the rim of your gutter means debris and dead leaves are obstructing the flow, but you don’t need to see this occur to know that there are problems. Vertical streaks of dirt on the exterior of gutters, mud splashed on siding, or paint coming off of the house in vertical slivers are other sure signs. If you don’t take action fast, overflowing gutters can deteriorate the siding, destroy your paint job, and cause structural damage…additional expenses no one wants. Hopefully it’s only leaves congesting the downspout. If so, you’ll just  need to clear out the debris. If the gutters are smaller than needed or incorrectly pitched, they will  need to be replaced or reinstalled. Replacing and reinstalling gutters can add up quickly, but it’s still cheaper than new siding. We highly encourage routine home maintenance, especially for your gutters. This includes keeping them cleared, even though it’s difficult to keep up on it during the wetter months, it’s well worth the additional preventative measure.

While there are many other telltale signs of potential drainage problems, these are a few of the most distinct ones to look for. If you feel you have had water damage, even if it seems small, give us a call here at SERVPRO of Kitsap County. We are always here to help, and we would be happy to come take a look to see how we can make it like it never even happened!

Time Effects After A Fire & What We Have For It

10/30/2017 (Permalink)

Property losses where contents are affected can be distressing. Personal items hold irreplaceable value.  At SERVPRO of Kitsap County we understand this and do our best to save and preserve as many of your belongings as possible. We can help you measure the damage to your contents and create a strategy for our team of technicians to help get your contents and structure back to preloss condition. Fires cause substantial damage to homes and their contents; but keep in mind that the "after the fire" actions can cause more damage than the fire itself. It’s important to take instant and appropriate actions.

Fires can cause direct damage by heat and combustion and smoke damage can affect virtually everything in your home.  SERVPRO of Kitsap County will evaluate the contents in every room to conclude whether they need to be replaced or can be successfully restored to preloss condition. Cost, sentimental value, and antique/historical value are all considerations. In many cases, if items have not been damaged directly the fire or by excessive heat they don’t need to be discarded and can be restored using our environmentally-friendly cleaning products, or our new FIRELINE ultrasonic system.

Soot can start to damage contents within just a few days by chemical reactions that take place on deposited surfaces, for example: smoke can etch brass or copper in 24 hours. Also keep in mind that the type and amount of particles and chemicals in smoke varies depending on what is burning, how much oxygen is available, and the burn temperature. Which confirms that time is of the essence, so dealing with soot promptly is crucial to reducing content damage. Ventilation and air filtration are used during the on-site restoration to minimize re-contamination and maintain a healthy environment. Restored contents are returned to the property once the restoration process is complete. Documents or photographs affected by water, mold, and have gone through fire damage can sometimes be dried out and salvaged, or sent to our corporate headquarters for complete document restoring measures.

Our franchise recently underwent a remodel and added a FIRELINE restoration cleaning system to assist our technicians with restoring damaged contents better and faster. This addition opened up a variety of contents that we can restore to preloss conditions and it has helped us to be able to service more of our customers and their contents to a higher ability, now setting a new standard for us to exercise and show what truly the best of our ability is.

FIRELINE products and the entire system is specifically intended to deal with the many variables encountered in contents restoration and are known for their performance and reliability. FIRELINE cleaning equipment is built to the highest quality standards utilizing the latest improvements in ultrasonic wave sweep technology and all segments are made from 100% stainless steel for ultimate durability. Our 5 station production line provides our technicians with greater cleaning capabilities and unrivaled speed of production.

The Tools We Use

10/23/2017 (Permalink)

The SERVPRO of Kitsap County franchise takes pride in making sure our customers are helped to the best of our ability. To do this, our products and equipment need to be the best available so we can make sure the property and situations we encounter during disasters are able to be restored and brought to preloss conditions. With that in mind, we will take you through a behind the scenes look at some of the equipment we use to help get your property and structure to preloss condition. Each machine and piece of equipment has a crucial role in the restoration process. Our technicians are trained to use each piece of equipment to its highest potential. Here are a few of our most commonly seen and used machines, and their purpose.

PORTABLE EXTRACTORS: Extractors are used for cleaning carpets, cleaning upholstery, and removing water from floors after a water loss. An extractor has three major components: a heater, a pump, and a vacuum system. Our technicians use this machine for variable heat controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects it in the tank. With this machine, we can expedite the removal of water and moisture from damaged materials and textiles to help restore it to preloss conditions. In doing this, the potential of having to replace materials or belongings is lowered.

THE OZONE GENERATOR: The portable ozone generator eliminates a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates “ozone”, which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors. When using this piece of equipment, we follow the absolute and necessary guidelines of use with the purpose of all people and pets should be removed from the environment during ozoning for health and safety reasons. Once the deodorization process is complete, ozone quickly reverts to the normal oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent. One of the features of the ozone generator is that it is made to be compact and portable, yet also be a durable and professional unit.

WEARING AND FIT CHECKING OUR RESPIRATORS: Safety for not only our technicians, but also our customers, is a priority in our company. We enforce that respirators must be worn during all times by our technicians during exposure to hazardous situations. To be safe, we follow one rule of thumb: if the work environment is unpleasant or if it makes you dizzy, our crew is to wear their respirators. No if’s, and’s or but’s. If we are using respirators, we inform customers in the general area of this and advise them with the necessary precautions associated with the work going on for their safety.

DEHUMIDIFIERS: Dehumidifiers remove moisture from the air after it has evaporated.  Our technicians position dehumidifiers strategically in a water-damaged structure so the moist, humid air moves through the unit while dry, warm air is discharged from the unit circulating back into the wet areas. Did you know that dry air acts like a sponge to absorb moisture from wet materials? Since it does, we use the dehumidifiers especially because it provides a continual source of dry air to enhance the restoration process. Refrigerant dehumidifiers remove water vapor through condensation, and based on the specific job, we will use a small commercial refrigerant dehumidifier because it removes approximately 8 gallons of water per day from the atmosphere, while an extra-large commercial refrigerant could remove as much as 20 gallons per day.

AIR MOVERS: Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. These machines introduce airflow at the surface level and replace the highly saturated air with drier air to enhance evaporation. Our crew has gone through specific training on the science of drying to know how many air movers they will need and how to position them to create airflow across all wet surfaces. In some cases, when the lower portion of multiple walls are wet, involving wet drywall behind baseboards, enough air movers are positioned to create a vortex of circular airflow around the walls. Our technicians operate the air movers in several different positions, offering flexibility in how to direct the airflow with the best possible outcome. 

TRUCK MOUNT: A truck-mounted extraction unit consists of several smaller components, which work together to make one of the best pieces of cleaning equipment in the industry. The pieces are made up of the engine, the vacuum, the chemical pump, the water pump, and the heating system. The vacuum system extracts water, soils, and cleaning solutions. The chemical pumping system meters cleaning solution into the extraction tool. The water pumping system pressurizes the water used for cleaning and/or rinsing. The heating system heats the water used for cleaning and rinsing. This equipment setup is crucial and is used for various disaster clean ups. Due to the required training of this equipment our technicians know the specific environment needed for this piece of machinery to work and how to maintain it appropriately for health and safety reasons. 

The SERVPRO® Equipment Department tests all equipment, including the truck mount, before putting the items in the product line. To provide the best service to our customers, we must know how the truck mount works, how to set up and maintain the unit, how to use it safely, how to clean the vehicle interior, unit, tools, hoses, and so forth as needed, and how to inspect all equipment and accessories for any damage, leaks, or wear.

There are many other machines and equipment accessories we use, but for today’s behind the scenes look we are proud to show you some our most commonly used pieces of equipment. These machines help us get your personal disaster back to preloss condition and to make it “like it never even happened!” because SERVPRO of Kitsap County is always here to help!

Why Our Technicians Are Trusted

10/16/2017 (Permalink)

We believe in our team and their training.

Since 1967, SERVPRO Industries, Inc., has been reshaping the mitigation and restoration industry. We take pride in our technicians and the training that they go through to warrant that they are not only following procedures correctly, are being safe while working, but have a full understanding of the mitigation and restoration industry for every part of our services that we offer to our customers. Let’s take a look behind the scenes at what goes into being a SERVPRO technician, specifically for our training aspects.

Training

With training available at a specific headquarters facilities, we also have multiple types of training for the employees in the office and the production side of our teams that can be done at each franchise location. One of the more industry specific training that our staff goes through is at precise dates and locations, which are needed to be a part of the SERVPRO team, and we enjoy that they are there always on time and ready to learn.

ECTP:

The entire ECTP programs and exams are a self-paced program designed for the franchise employee. Certification is awarded after successful completion of course materials and an examination for each category. Franchises usually set up an Introduction to Production course that focuses primarily on completing the Employee Certification Training Program (ECTP) requirements for certification from SERVPRO Industries. These certification program and its modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning

Which covers topics including roles and responsibilities, job-site processes, an introduction to the core products, and an overview of SERVPRO equipment.  Included is an exam review session and completion of the SERVPRO Crew Training Course examination. Next is the Water Training Course, which covers topics ranging from basic water damage procedures, to an introduction to more advanced topics such as psychometry and microbiology, which also culminated in an exam review session and completion of the SERVPRO Water Training Course exam. For the Fire damage restoration training, it goes over cleaning for fire damages, the work process of fire damages, restoring contents and structures, as well as deodorization of smoke odors. The most recent addition course is the upholstery cleaning and carpet cleaning course which goes over different textiles and carpet, as well as cleaning and restoring them to preloss conditions with the use of some SERVPRO equipment and the products needed. These ECTP Certifications are a prerequisite for many insurance programs so it helps with more than just the requirements for our company, but can be used in other industries as well.

IICRC:

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is recognized world-wide as an educated industry power and resource. It serves as an independent, nonprofit standard-setting and certification entity, to set and encourage high principles and ethics; and to improve communication and technical expertise within the inspection, cleaning and restoration service industries. In these specific certification training's, our technicians go through the classes identifiable to our cleaning, restoration, and water damage training program needs. Preparing them to be industry specialists in the use of equipment and procedures geared to help restore customer items to their preloss condition. Education and training are key to an important work experience; professional development is crucial to job satisfaction; and educated, well-trained, satisfied employees are the fundamental piece to having satisfied customers.

With these training sessions, along with countless hours of on the job teaching, our technicians are vital to our company and industry, not to mention we know consumers look for and trust symbols of technical proficiency and high ethical standards. We aim to maintain good communication with our customers not only because it is a franchise requirement, but also because our technicians know our customers call us while their worlds are turned upside down; they want to know what’s going on and to be updated regularly. Our crew knows protocol but has been observed going above and beyond the requirements of a job to make sure the homes and belongings of each customer is treated with the utmost care. We are a 24/7 365 day a year service, which means our team is prepared to answer your emergency call mid-day or even at midnight, any time to make sure your disaster needs are met. We are here for you, and are always here to help make your disasters and losses like they never even happened.

Commercial Fire Causes & Prevention

10/2/2017 (Permalink)

Commercial Fires

Granted Commercial fires don’t happen as often as residential, but they are still happen more than you might think. Let’s go over some of the biggest factors to take into account about commercial fires. Hopefully these tips will  help you take the appropriate measures to prevent a fire.

Common Causes of Non-Residential Fires

To better understand when your business is most at risk, and what precautions you can take to diminish that risk, let's analyze when structure fires are most likely to occur.

The time of day fires are most likely to happen depends on what type of business you're in. An office building may have different operating hours than a manufacturing plant. For example, in office buildings, fires are most common during the typical daytime work hours with the occurrence of fires peaking in the early evening hours between 3 pm - 6 pm. 

Outside of the work day, between 7 pm - 7 am, fires are 31% less likely to occur. Additionally, you don’t see as many fires on weekend days when office buildings are closed.

Cooking Related Fires

1 in 4 office building fires are related to cooking equipment including microwaves. These fires tend to account for less damage, but are easily preventable with fire protection measures such as alarms and fire extinguishers. 

Arson/Intentional

The second most common cause of commercial fires are those that were deliberately started. They account for nearly 10% of fires, and usually cause the biggest amount of destruction. Intentional fires also result in more civilian injuries and fatalities. Different from cooking and heating fires, it's most common for purposeful fires to be started between 3 pm and midnight or during non-normal business hours.

A few common locations in your building to be aware of include:

  • Bathrooms 
  • Trash bins
  • Garages
  • Open areas like a lawn or field

Arson related fires don’t just affect business owners or the company, they potentially result in loss of jobs for workers. These destructive fires can easily spread to other buildings and public utilities nearby adding to the overall damage and cost of the fire.

Human Error & Negligence

9.2 % of commercial fires were accidental, and result from careless acts. A few examples of acts that result in fires are:

  • Leaving space heaters or other heat generating equipment on unattended
  • Improperly thrown out cigarette butts that ignite fires
  • Overloading outlets and extension cords by plugging in too many things at once, and not using surge protectors

The risk of fire increases as more people are in the building using any equipment or appliances. The equipment itself is not usually the cause of the fire, but instead it is the misuse of the equipment.

Building Maintenance on Equipment - Water Heaters, Boilers, and Furnace Fires

Heating-type fires make up 9% of all nonresidential building fires. Central heating units, fireplaces, water heaters, and other heating appliances and systems should be regularly inspected to prevent fires. It's important to move any flammable materials and furniture away from heat sources, especially in the winter months when the heat is turned on. Inadequate installation and lack of maintenance on these pieces of equipment can cause a fire. Flammable materials like chemicals, paper and trash should never be stored in the same area as this equipment.

Electrical Fires

Electrical machines or systems can cause a fire, but there are often other factors that lead to the fires. When businesses employ unqualified individuals to alter electrical outlets or circuitry, it can lead to complications. Electrical code violations are often committed by unreliable builders or workers. These code violations can translate to fires in your building. Another cause of fire can be the electrical equipment itself. Equipment that is misused or overloaded can often cause fires, as well as a lack of proper maintenance or airflow.

Prevention Tips

Now that you’ve looked over some of the common causes of commercial fires, hopefully you’ve noticed something you're missing that could save you thousands of dollars in fire damage and loss. The following are a few things you can do to help protect your business in case a fire does occur.

Putting Out the Flames & Protection

  • Sprinkler system - A sprinkler system can put out a potentially deadly fire. Having only 1 or 2 fire sprinkler heads can contain the majority of fires. 
  • Fire alarms - This may seem obvious, but fire alarms are often disregarded or left with dead batteries, or are not maintained properly. These systems are not only required, but they save lives and property from damage.
  • Fire extinguishers - A fire extinguisher placed near the kitchen area can give employees the power to stop a small cooking fire from spreading. Make sure your employees are trained in proper fire extinguisher usage. It is also important to make sure that your fire extinguishers are inspected yearly, and are still in adequate working condition.  

Upkeep & Testing

Now that you know the essential fire protection methods to have in place, do you know if they are well maintained and up-to-date? Are your fire extinguishers expired? Are you following the legal state requirements for having these systems tested regularly? Is your building up to code according to local and state requirements?

Put in a Commercial Alarm System

No one likes to think that there are people who would deliberately start a fire on their property. Regrettably, this is a situation that you need to be prepared for. It would be wise to Invest in a  security alarm system that will spot any suspicious goings-on in the evening hours when the building and surrounding area is most at jeopardy. Keeping the area well-lit at night, or setting up motion detection lights outside, can discourage unlawful activity.

You and your employees will appreciate the feeling of safety and security.

Emergency Ready Profile Service

Consider contacting your local SERVPRO of Kitsap County franchise to have a professional come to your business and set up an Emergency Ready Program (ERP). An ERP is a comprehensive and detailed booklet of your business’ building information in the event of any type of emergency. It even includes pictures for a clear and identifiable explanation to show where important things are when an emergency or disaster occurs. This has proven to come in handy when the business owner isn’t on site, and an employee is there. That employee will have all pertinent emergency information related to the building in hand to give to the emergency responders, preventing further damage to the building and property.

Now that you have the information you need to protect your business from a devastating fire, we hope you will review your safety plan, or create one if needed. We are always here to help, so give us a call to schedule your ERP at no charge to you. You can also call us during and after a fire has occurred. We will help make sure you, and your building and property are taken care of, and brought back to its preloss condition.

Mold in your HVAC

9/18/2017 (Permalink)

Mold in your HVAC systems

Mold is one of the most common complaints regarding Residential and Commercial ducting systems!

Did you know that one of the initial entry points for mold is through your heating & cooling systems?  Mold thrives in that environment, and mold spores are quickly spread throughout a building by a forced air HVAC system. The HVAC system carries mold spores from the outdoors and circulates them inside.

Another way mold spores spread are when mold in a building becomes airborne, and drifts into the HVAC system. The duct work essentially helps the spores travel throughout your building where they latch onto items in the building or home and grow.

You should routinely inspect your HVAC systems, not just for mold, but for moisture as well.

If you think you do have mold…

  • First, call your local SERVPRO of Kitsap County franchise, we have the resources to do mold testing. and to identify if you do have mold. If you do, we can do the work necessary to clean your ducts & HVAC system
  • We throw away the wet & water damaged filters
  • Wet vacuums are used to extract any standing water if necessary
  • SERVPRO uses an EPA registered disinfectant specifically labeled for HVAC system use to rid the ductwork of mold, mildew, dirt and odor causing bacteria
  • The rooms within the building can be fogged with our EPA registered disinfectant if indicated
  • Finally, we thoroughly clean everything in the building with a HEPA vacuum to ensure all of the mold has been removed

Our customers’ health, satisfaction and peace of mind are a priority for SERVPRO of Kitsap County. Dealing with mold isn’t something that should be put off, especially if it’s in your HVAC systems. If you think that you might have mold, give your local SERVPRO of Kitsap County a call. Our professionals will be sure to get the job done right. We are always here to help!

SERVPRO’s Document Restoration Services

8/21/2017 (Permalink)

When faced with a fire or flood, much more than the structure becomes affected. Everything, including furniture, electronics, and even important documents may need attention. A couple of years ago while thinking of ways to help serve our customers better, SERVPRO decided to invest in an ozone and drying chamber set ups that can recover important documents and other media.

This allows us to offer an additional restoration service to our clients. Since conception, SERVPRO has performed a tremendous amount of work, drying out everything from financial records and engineering drawings to photo albums and vintage Barbie doll boxes. Wet documents are found at any water loss, whether it’s a family bible or pictures at a home owner’s property, legal documents, medical files, or government papers at a business loss. It’s imperative to identify these and make sure to get them restored to the best of our ability.

Even on category 3 losses or items affected by microbial growth, the drying chamber can help recover those items. The drying chamber team is available 24/7, 365 days a year to assist with customer concerns about the drying process, and making sure we get your personal belongings and memories back to you to as close to preloss condition as possible.

The Furry Family Members Safety

8/14/2017 (Permalink)

Now there's an easier way to take care of your furry family members.

The American Red Cross Pet First Aid app includes veterinary advice for everyday emergencies in your hand. The app includes videos, interactive quizzes and simple step by step advice for what you need to know and how to act when the event arises that your pet needs you.

Features include:

- Pet profile for storing ID tag information, a photo and medical information.

- Earl warning signs for when to contact a veterinarian.

- An animal hospital locator.

- How to include pets in an emergency preparedness plan.

Here are some important point to remember about your pets preparedness plans.

- Make sure your dogs and cats are wearing securely fastened collars with up to date identification. 

- Prepare a list of contacts (friends, relatives, boarding facilities, animal shelters, or veterinarian) who can care for your animals in an emergency.

- Include your pets in evacuation drills so they become used to entering and traveling in their carriers easily.

- Double check that your pets vaccinations are up to date and keep those records in an easily accessible place.

With these tips and the First Pet Aid app, you and your furry family members will definitely be more prepared for any kind of emergency.

And remember, if the situation isn't safe for you, it definitely isn't safe for them either.

Smoke Alarms Save Lives

7/31/2017 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and in every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detector installation and maintenance. For more on emergency preparedness, contact your local SERVPRO Franchise Professionals.

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using the test button.
  • Replace batteries in all smoke alarms at least once a year. If an alarm “chirps,” the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old.

Just the Facts: Smoke Alarms                                            

  • 3 out of 5 fire deaths occur in homes with no smoke alarms or when the alarms or not working.
  • Smoke alarm failures usually result from missing, disconnecting, or dead batteries.
  • More than ½ of home fire deaths result from fires in which no smoke alarms are present.
  • The risk of dying in a home fire is cut in half with working smoke alarms.

Help at your Fingertips

7/24/2017 (Permalink)

For a property owner, a disaster scenario involving fire or water damage can seem unthinkable and then suddenly become a reality. In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory of contents loss.

The SERVPRO Ready Plan mobile application provides home and business owners with a quick and convenient way to call in yours SERVPRO Franchise Professionals when disaster strikes.

The Ready Plan add is a free emergency preparedness tool offered by SERVPRO, and can be downloaded on your Android, iPhone or tablet.

The application allows both residential and commercial property owners and managers to create an Emergency READY Profile containing critical facility information that can help speed up response time after fire or water damage occurs. In addition to property details, the application tracks prior loss history, utility shut off locations, and key contacts; stores photos of the damage; and integrates local weather forecasts and more, including the address and contact information for the user’s local SERVPRO Franchise Professionals.

Through the application, the user can quickly call their local SERVPRO Franchise Professional or submit an electronic “First Notice of Loss” to the SERVPRO National Call Center setting the wheels of recovery in motion. Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, tart the insurance process and take the right steps from the beginning to bring their property back to normal “Like it never even happened.”

The SERVPRO Ready Plan mobile app places a convenient preparedness tool right at your fingertips. Disasters are unpredictable and frequently strike without warning. That is why SERVPRO’s Ready Plan mobile app is so valuable. In the confusion and panic that often surround a disaster, a property owner or manager can reach out for expert help right from the scene, using their cell phones.

For more information on the SERVPRO Ready Plan mobile app and how it can help you be more prepared, contact your local SERVPRO Franchise Professionals.

Fast Facts on Flooding

7/17/2017 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, out in the country, or even in the desert, there is a potential for flooding. Anywhere ut can rain, it can flood.


A variety of events can cause flooding, like: heavy rains, when ocean waves come onshore, if snow melts too fast, or when damns or levees break. A flooding event may occur over a long period and could last days, weeks or longer.


The most dangerous type of flood, a flash flood, happens quickly with little or no warning. Flash floods are the top weather-related killer in the U.S. since they can roll boulders, tear out trees and destroy buildings and bridges. A flash flood is the rapid flooding of low-lying areas in less than 6 hours, caused by intense rainfall from a thunderstorm or several thunderstorms.


At least 25% of the businesses that close after an event like a flood never reopen their doors. As little as one-inch of water can cause costly damage to your property. Over the past 5 years the average flood claim was more than $75,000.


With over 40 years of experience, SERVPRO Franchise Professionals have restored flood damaged homes and businesses from coast to coast. Even minor floods have the potential to cause major damage to a structure if not treated quickly and properly. If a flood strikes your home or business, call your local SERVPRO Franchise Professional.


Flood Safety Tips



  • Do not walk through moving water. 6 inches of moving water can make you fall. If you have to walk in water, walk where the water is not moving. Use a stick to check the firmness of the ground in front of you.

  • Do not drive into flooded areas. If floodwaters rise around your car, abandon the car and move to higher ground if you can do so safely. You and the vehicle can be swept away quickly.

  • Avoid floodwaters; water may be contaminated by oil, gasoline or raw sewage.

  • If your property suffers flood damage, clean and disinfect everything that got wet. Mud left from floodwaters may contain sewage and chemicals. Dispose of any food or personal hygiene items exposed to floodwaters.

Teaming up to Help You be Ready

7/10/2017 (Permalink)

The SERVPRO® Franchise System is teaming up with the American Red Cross to help business and homeowners across the nation get READY for any disaster.


The American Red Cross Ready Rating™ program, is a free, web-based program designed to help businesses, organizations and schools become better prepared for emergencies. Through the Ready Rating program website, readyrating.org, property owners complete a 123-point self-assessment of their level if preparedness for weather-related or other emergencies. The Ready Rating assessment also offers tips and best practices to help improve their level of preparedness.


“Through the generosity of SERVPRO®, the Red Cross will help empower workplaces to re-open more quickly after natural or man-made disasters such as water main breaks, medical emergencies, power outages, tornadoes, floods and hurricanes through the Ready Rating Program,” said Tom Heneghan, manager of Business Continuity Program for Red Cross.


“Up to 40% of businesses never re-open their doors after such disasters; SERVPRO’s partnership will enable more businesses, schools and organizations to become better prepared. We are excited to have SERVPRO join us in community outreach efforts to educate and highlight the importance of community preparedness in neighborhoods across the country.”


“This partnership just makes perfect sense,” said Rick Isaacson, Executive Vice President of SERVPRO Industries, Inc., “and truly completes the readiness equation for businesses and other property owners. The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all necessary steps before disaster strikes to protect their property from damage and loss. But, when disaster does strike, knowing what to do and who to call saves time-and fast response is key to minimizing damage and downtime. That’s where SERVPRO’s Emergency REAY Program can help. Together, these two programs offer maximum peace of mind to businesses and other organizations.


With SERVPRO’s Emergency READY Program, your local SERVPRO Franchise Professional will establish an Emergency READY Profile (ERP) for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save time and money in the future.


The time to prepare for a disaster is before it happens. Taking steps to make your property as secure as possible, then having a plan to deal with the aftermath if disaster does strike is just good business sense. For more information about SERVPRO’s Emergency READY program, visit SERVPRO.com/ready. Call your local SERVPRO Franchise Professionals to learn how to develop an Emergency READY Profile for your business and BE READY.

The Behavior of SMOKE

7/3/2017 (Permalink)

A fire loss can result in complex damages because of the unique behavior of smoke.  A trained professional should survey the loss site to determine the extent to which fire, smoke, heat, and moisture impacted building materials and contents.

Your local SERVPRO Franchise Professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. Here are some fats you may not know about smoke:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

The Different Types of Smoke

There are 2 types of smoke-wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, a SERVPRO Franchise Professional will test the soot to determine which type of smoke damage occurred. The Cleaning procedures will then be based on the information identification during pretesting. Here is some additional information:

  • Wet SmokePlastic and Rubber

Low Heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

  • Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefor smoke rises.

  • Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

  • Fuel Oil Soot – Furnace Puff Backs

While “puff backs” can create havoc for homeowners, SERVPRO Franchise Professionals can, in most cases, restore the contents and structure quickly.

  • Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

Special loss situations require special care. SERVPRO Franchise Professionals are trained to handle even the toughest of losses.

Plan to Stay in Business

6/26/2017 (Permalink)

As a business owner or manager, you are a leader in your community and have the opportunity to set an example for your employees, customers, and community to follow.

This year, for National Preparedness Month (NPM), join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared.

Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.

Ready Business asks companies to take 3 simple steps:

  • Plan to stay in business;
  • Encourage your people to become Ready;
  • Protect your investment,

This year, the Ready Campaign and Citizen Corps, with support from members of the National Preparedness Community across the nation, including your local SERVPRO Franchise Professionals, are focusing on encouraging individuals, families, and businesses to take active steps toward becoming Ready. We must work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are Ready.

Ready Business, an extension of the Ready Campaign, helps business owners and managers of small and medium-sized businesses prepare their employees, operations and assets in the event of an emergency. At Ready.gov/business, companies can find vital information on how to get started preparing their organization and addressing their unique needs during an emergency.

Tips to Help Your Business be Ready

  • Update and Distribute Emergency Contact Information to your Employees. Additionally, you can create and distribute a list of important emergency numbers in the areas you do business.
  • Organize an Emergency Preparedness Procedures review with employees to review your company’s emergency plans.
  • Conduct Office Evacuation/Shelter-in-Place Exercises and Drills. Once completed, evaluate how well they worked and if additional training or exercises are needed.
  • Put Emergency Items of Display. Showcase an Emergency Supply Kit in your break room or other high-traffic locations and encourage employees to get their own Emergency Supply Kit for their homes.

It’s the Water You Don’t See

6/12/2017 (Permalink)

With any leak, it’s the water you don’t see that causes the most trouble; especially when the water you don’t see contains bacteria, or causes mold, rot and other unseen damage. Water damage can affect the value of your property. So before you get out the mop bucket and box fan to try and clean it up yourself, consider how this will affect your property.

Your local SERVPRO Franchise Professionals understand how disruptive unseen water damage can be for your business. For this reason, your local SERVPRO Franchise Professionals offer 24-hour emergency response and, under normal circumstances, will have a trained, uniformed technician on-site within four hours to begin emergency mitigation services. By responding quickly with a full line of water cleanup and restoration services, your local SERVPRO Franchise Professionals can help you regain control quickly while drying, deodorizing and protecting your facility and contents.

So, before you risk further damaging the value of your facility by attempting to clean up the mess yourself, call your local SERVPRO Franchise Professionals.

SERVPRO Technicians have the Training and Experience You Need.

A mop and common cleaning products may not be enough for serious water intrusions. Your local SERVPRO Franchise Professionals are trained to safely clean and restore your building, utilizing the following procedures:

  • Identify the source/type of water.
  • Measure temperature and humidity for drying analysis.
  • Survey the extent of damage and inspect the premises.
  • Perform emergency water extraction.
  • Utilize drying equipment and motoring drying.
  • Dispose of refuse.

Celebrate Summer Safely

6/5/2017 (Permalink)

Each year, families and friends across the country enjoy the summer months with barbeques, camping trips, or by cooling off in a pool or lake. In order to enjoy these occasions, it’s important to keep safety top of mind to ensure you have fun in the sun.

According to a recent study by the U.S. Consumer Product Safety Commission, nearly 9,600 Americans are injured by fireworks each year. Another 5.000 are injured by charcoal/wood-burning and propane grill fires. A grill should always be supervised when in use. Keep children and pets a safe distance from the grilling area to prevent accidental burns or tipping of the grill.

If you enjoy lounging by the pool or going for a boat ride to cool off from the summer sun, make sure you exercise caution, especially when children are present. Only swim in approved areas and supervise children at all times when near the water.

The summer season should be a time to make memories and enjoy the great outdoors. The following trips, provided by the National Fire Protection Association, will help keep you safe all summer long.

  • When using a charcoal grill, only use starter fluids designated for barbeque grills; do not add fluid after coals have been lit.
  • When using a gas grill, ensure the hose connection is tight; check hoses for leaks. Applying soapy water to the hoses will easily and safely reveal and leaks.
  • Always wear a U.S. Coast Guard-approved PFD (Personal flotation device) when boating, jet-skiing, tubing or water-skiing. Air-filled swimming aids, like water wings or inner tubes, are not substitutes for approved PFDs. An adult should always supervise children using these devices.
  • Be sure to extinguish all smoking materials and shut down motors and heating devices before fueling a boat. In case of a spill, wipe up fuel and check for fuel leakage and odors.
  • When camping, always use a flame retardant tent and set up camp far away from the campfire. Only use flashlights or battery-powered lanterns inside the tent, not liquid-filled heaters or lanterns.
  • Always build a campfire downwind from the tent area. Clear vegetation and dig a pit before building your campfire. Always extinguish the fire before going to sleep or leaving the campsite. To extinguish, cover with dirt or pour water over the fire.
  • Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling to freshen a campfire.
  • Consider leaving firework use to trained professionals. Stay back at least 500 feet from professional firework displays.

Your local SERVPRO Franchise Professional wishes you a safe and happy summer!

Understanding the Dangers of Mold

5/29/2017 (Permalink)

From the Ordinary…

Fungi and mold naturally occur in our environment, and they produce some very useful results. For example, yeast is a type of fungi used in preparing breads and other food products. Blue cheese’s unique flavor is attributed to mold, and life-saving penicillin is a product of mold.

… To the Unhealthy

Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold and extended exposure to molds may present health concerns for some people.

Any water intrusion into your office or your home can result in mold growth. This intrusion of water can result from storm damage, plumbing or equipment failures, long-standing leaks, and poor humidity control. When these issues are not addressed, the resulting damage can present increased risk of harmful mold growth.

Some amounts of mold spores are normally present in most environments, but if the humidity and moisture levels in a water-damaged environment are not properly returned to normal, mold spores may grow and multiply to a harmful level.

Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that may pose a health threat.

Take Precautions

If there is an ongoing moisture problem in the building, be alert for:

  • The presence of visible mold.
  • Strong, musty odors that may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

Help is Here

If you think you or your customer might have a mold problem, call your local SERVPRO Franchise Professional, who is trained in mold remediation.

Before & After

5/22/2017 (Permalink)

Imagine its 8:00 pm on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

The only problem? A water pipe has burst over the weekend, dumping thousands of gallons of water over your hard wood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is beyond the reach of a shop vac. What do you do now?

When it’s your home or business that’s underwater, mitigation can’t wait. You need mitigation to begin yesterday. If water damage strikes you or your customers, give your local SERVPRO Franchise Professional a call immediately.

The cost of water damages can increase exponentially with time. Wood floors warp, drywall soaks in moisture and mold develops in hard-to-reach areas of your home or business. The benefits of rapid mitigation by a SERVPRO technician are two-fold: your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

So if the unthinkable happens to your home or business, allow your local SERVPRO Franchise Professionals to help quickly turn your “before” into a “happily ever after.”

Stay Safe from Summer Storms

5/15/2017 (Permalink)

While the spring season is known for the potential to experience severe weather, the threat exists throughout the summer months as well. In fact, the potential for severe weather even increases in some areas. Hurricane season in the Atlantic begins June 1st and runs through November 30th. The Eastern Pacific hurricane season begins May 15th also ending November 30th.

While it may be difficult to prepare for the unpredictable, there are steps you can take now to ensure you are ready when disaster strikes. One way to prepare your business for any type of disaster, is to establish an Emergency READY Profile (ERP). Contact your local SERVPRO Franchise Professionals to learn more about the ERP and how it can help you. Consider the following tips when preparing for an approaching storm.

Before the Storm

  • Build an emergency supply kit and develop a communication plan.
  • Unplug any electrical equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard top vehicle (not a convertible).
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

During the Storm

  • Use battery-operated NOAA Weather Radio for updated from local officials
  • Avoid contact with corded phones. Cordless and cellular phones are safe to use.
  • Avoid contact with electrical equipment or cords.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors.

After the Storm

  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines and report them immediately.

Building an Emergency Supply Kit

5/8/2017 (Permalink)

Building an Emergency Supply Kit

  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferable a NOAA weather radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact your local SERVPRO Franchise Professionals for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

Contact your local SERVPRO Franchise Professionals to learn more and be “Ready for whatever happens!”

Understanding Water Types

5/1/2017 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are 3 types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. When you have a water damage, don’t leave your property to chance. Call your local SERVPRO Franchise Professionals. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come into contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure, air flow could spread contaminants.
  • Discard any food and/or personal hygiene and cleanliness if exposed to the contaminated areas.

Be Storm Smart & Be Storm Ready

4/24/2017 (Permalink)

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of the following intense storms:



  • 10,000 severe thunderstorms

  • 5,000 floods of flash floods

  • 1,000 tornadoes

  • 2 land falling deadly hurricanes


Approximately 98% of all presidentially declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damages. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.


Know Your Risk. The 1st Step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.


Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.


Be an Example. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

Are Your Ducts in Order?

4/17/2017 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of your local SERVPRO Franchise Professional’s service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO Franchise Professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, your SERVPRO Franchise Professional can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO Duct Cleaning System is proven and cost efficient. Unlike the majority of duct cleaning services, your SERVPRO Franchise Professional uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air if filtered through a HEPA filtration system, removing 99.97% of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning, or to schedule an appointment, contact your local SERVPRO Franchise Professionals today.

Mold in your home? Double check and give the Professionals a call.

4/14/2017 (Permalink)

Part of owning your own home is maintaining it and keeping it a safe place to live. We often talk about being prepared for water damage, fires and maintaining the necessary measures when a loss occurs. But preventing and checking mold is just as important, mold can continue to spread and become a serious health problem if not taken care of.

It's important to do what you can to prevent mold. Try applying a sealant that is designed to protect and preserve the surface its applied to such as a structure guard. This prevents mold and mildew growth. However, no matter what preventative measures you take, it is still necessary to keep aware and test for mold continuously.

If you find what appears to be mold in your home, try out an at home mold test.  Here are the some of the best recommended options for 2017. If you don't want to conduct a test yourself, you can always contact a mold specialist to perform a professional test. Once finalized, it's the results that are important.

What happens if you find mold? Here are our remediation steps to help you.

  1. Call SERVPRO of Kitsap County at 360-373-1290
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration
  8. Reconstruction if needed

Spruce Up Your Space

4/10/2017 (Permalink)

Birds are chirping and the temperatures have warmed up! Spring is finally here! Spring Cleaning is a tradition allowing us to freshen our environment and get a head start on the hectic seasons of spring and summer. While many people deep clean their homes, this is also a great time to clean and organize your business.


Your local SERVPRO Franchise Professional can help get your facility in tip top shape. In addition to air duct and HVAC cleaning, SERVPRO Franchise Professionals are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal and stain resistance applications. Other services include: upholstery and drapery cleaning, hard floor cleaning and care, and odor deodorization.


A clean environment is a healthy environment! Improve your living and work spaces this spring. If you need a little help, done worry, your local SERVPRO Franchise Professionals have the tools to make your home or business sparkle in no time!


Spring Cleaning Your Workspace



  • Divide Your Workspace Into Zones:


Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for your supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.



  • Keep Only What You Need At Arm’s Length:


Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by pairing down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you’ve established for them.



  • Sort Your Catch-All Drawer:


Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn’t being used.



  • Eliminate Digital Clutter:


Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files-with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.

The Science of Drying

3/27/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water damage structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, your local SERVPRO Franchise Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, your local SERVPRO Franchise Professional will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

Your local SERVPRO Franchise Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry out hardwoods floors, tough-to-reach spaces inside walls, and much more. Your local SERVPRO Franchise Professionals also use state-of-the-art monitoring equipment, and a proven scientific process to help speed up the drying of your home or business.

The bottom line? Your local SERVPRO Franchise Professionals have the training and equipment to help make water damage “Like it never even happened.”

Managing Mold

3/20/2017 (Permalink)

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, your local SERVPRO Franchise Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call your local SERVPRO Franchise Professionals

     The mold cleanup and restoration process begins when you call SERVPRO. A representative will ask a series of questions to help determine the necessary equipment, resources and personnel needed.

Inspection and Damage Assessment

     Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

     Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

     Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold and Mold-Infested Materials

     The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents and Belongings

     SERVPRO Franchise Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorization using fogging equipment.

Restoration

     Depending on the level if mold damage, drywall, subfloors, and other building materials may be removed. Restoration ay involve minor repairs such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as reconstruction of various areas or rooms in a home of business.

Your local SERVPRO Franchise Professionals understand mold and mold growth and have training and equipment to remediate mold in your home of business.

Carbon Monoxide: A silent Killer

3/8/2017 (Permalink)

You can’t see of smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely.

According to the Environmental Protection Agency, each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems, are more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers or idling cars left running in garages.

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration.

  • Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces and wood stoves, inspected by a trained professional every year.
  • Open the damper for proper ventilation before using a fireplace.
  • Never use your oven or stovetop to heat your home.
  • Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it, never run a vehicle or other fueled engine or motor indoors, even if the garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice or other materials.
  • Make sure vents for the dryer, furnace, stove and fireplace are clear of snow and other debris.
  • Only use barbeque grills outside, away from all doors, window, vents and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents and other building openings to prevent exhaust fumes from entering the home.

 Major Water Damage: Flooding

3/6/2017 (Permalink)

With the events that we are all noticing and hearing about the flooding in California and in other parts of the country during this very wet winter season, it’s a good thing to be knowledgeable about water damage and being flood smart.


Floods are one of the most common and widespread natural disaster in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert – there is always potential for flood damage. Floodsmart.gov reports, in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past, does not mean you won’t in the future. In fact, early 20% of all flood insurance claims come from moderate-to-low risk areas. On average, floods cost $3.5 Billion in annual losses in the United States.


According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following flood safety tips.



  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. 6 inches of swiftly moving water can sweep you off of your feet.

  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than 2 feet of moving water.

  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.


If a flood does strike your home or business, contact your local SERVPRO Franchise Professionals. Even minor damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO System is prepared to handle any sized disaster. When fire and water take control of your life, your local SERVPRO Franchise Professionals will help you take it back.

Tools to Keep You Safe

3/6/2017 (Permalink)

One of the best precautions you can take is to purchase a good quality weather radio. A weather radio is designed to alert you to potentially dangerous weather situations, like an approaching tornado. It allows you to be warned ahead of storms, providing you time to seek shelter. A weather radio is the most reliable source for weather alerts.


Weather radios have many advancements over the years and are very affordable. Most basic weather radios average around $30 and can be programmed to only alert you for the weather alerts you choose. When shopping for a weather radio, look for the following key features:



  • Reviewable alerts (you can scroll through alerts and turn off the siren for alerts you do not wish to hear).

  • Specific Area Managing Encoding (SAME) alert programming (alerts when specific counties are threatened, ensuring you only receive alerts for your county).

  • Ease of programming.


If you need help programming your weather radio, you can always contact your local National Weather Service Office or for additional information, including county codes for your state, visit the NOAA Weather Radio website at www.nws.noaa.gov/nwr.


Understanding WEAs


Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government alerting authorities through your mobile carrier. Government partners include local and state public safety agencies, FEMA, the FCC, and the National Weather Service. Alerts received at the right time can help keep you safe during an emergency. With WEA, alerts can be sent to your mobile device when you may be in harm’s way, without need to download an app or subscribe to a service. WEA may share:



  • Extreme weather warnings.

  • Local emergencies requiring evacuation of immediate action.

  • AMBER Alerts.

  • Presidential Alerts during a national emergency.


A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.


Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts, including how to determine if your mobile device is WEA-capable.

10 Key Fire Safety Tips

3/3/2017 (Permalink)

According to the U.S. fire loss clock, a fire department responded to a fire every 23 seconds. Structure fires were reported every 65 seconds. Tragically, fires claimed an average of 9 lives per day.

Though some fires are unavoidable acts of nature or unpredictable accidents, many fires in the home and workplace are avoidable. The following tips, can help reduce the likelihood of a fire in your home or business.

1. Watch your cooking. Stay in the kitchen if you are frying, grilling or broiling food. Never allow young children around the stove or oven, especially if they are not closely attended.

2. Give space heaters space. Keep space heaters at least 3 feet from anything that is flammable.

3. Smoke outside. If you must smoke inside, have a sturdy deep ashtray. Never smoke in bed.

4. Keep matches and lighters out of reach. Keep matches and lighters in high cabinets, preferably under a child lock.

5. Inspect electrical cords. Replace cords that are cracked, damaged, have broken plugs or have loose connections.

6. Be careful when using candles. Keep candles at least one foot from anything that can burn. Blow them out before you leave the room or go to sleep.

7. Have a fire escape plan. Make a fire escape plan and practice it at  least twice a year.

8. Install smoke alarms. Install alarms on every level of your office of home and inside bedrooms. Interconnect them so they all sound at once.

9. Test smoke alarms. Test alarms at least once a month. Replace batteries once per year or as needed.

10. Install sprinklers. Sprinklers can help maintain and sometimes even extinguish fires, giving your local fire department a better chance of saving your property. 

The Winter Season is Around the Corner, Will You Be Prepared?

10/26/2016 (Permalink)

We are counting down the days to the winter season. The snowfall, hot chocolate and sitting under a blanket next to a warm fire are just some of the fun things we are all anticipating and excited about as the colder days get nearer.

But what most of us don't think of and that go overlooked are some of the issues with frozen pipes and ice dams that can affect your home and cause unnecessary issues.

Here are just a few helpful tips and trick's to helping survive the upcoming winter months:

- Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.

- Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.

- Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off" position. Even though we all know that isn't one of our favorite places to go, it is needed. Once it is "off," then open the outdoor faucet to ensure it drains completely and the inner valve is shut off.

- Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters which could lead to roof problems and water damage.

- And don't forget proper maintenance of your furnace can help reduce the risk off puff-backs.

A frozen pipe can bust to the point where ice blockage inside the pipe rupture is caused by the backflow pressure between the water source and the blockage. A pipe burst can cause considerable damage to your property if not addressed quickly.

And don't forget, Ice dams can be a major problem that shouldn't go overlooked. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. And when the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof's shingles and into your structure's interior areas, which no one needs or wants.

Your SERVPRO Franchise Professional is faster to any size disaster, bringing the latest equipment and training to help make your mitigation of water damage "Like it never happened."

It May Not Look Like Much Water.....

8/22/2016 (Permalink)

It may not look like much water, but the cleanup could be way over your head!

A mop and common household cleaning products may not be enough for black water intrusions. Your local SERVPRO franchise professional is trained to safely clean and restore your customer's home, utilizing the following procedures:

  • Identify the source/type of water
  • Measure temperature and humidity for drying analysis
  • Survey the extent of damage and inspect the premises
  • Perform emergency water extraction
  • Move and block furniture
  • Provide floor service
  • Inspect carpet pad/carpet and provide necessary service
  • Apply necessary treatments such as deodorization
  • Utilize drying equipment and monitor drying
  • Dispose of refuse

Each SERVPRO franchise professional is trained and understands how to manage the drying process. By utilizing the proper equipment and moisture measuring devices, a structure is quickly and thoroughly dried, which helps prevent secondary water damages such as microbial growth and development.

No matter the size or type of damage, SERVPRO employees are constantly working together as a team to make water damages like they never even happened.

Service Response Guidelines

8/19/2016 (Permalink)

Not only are we a 24/7 365 emergency service company, but SERVPRO® of Kitsap County also makes it a habit to abide by the SERVPRO® corporate Service Response Guidelines. These guidelines instill quick response times in all of the SERVPRO® franchises which in turn help to reduce the extent of the loss as well as the cost and expense of repairing the loss.

The Service Response Guidelines state:

  • Within 1 hour from notice of loss, a SERVPRO® franchise professional contacts you to arrange for service.
  • Within 4 hours of loss notification, a SERVPRO® franchise professional is on-site to start the mitigation services.
  • Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person (insurance adjusters/agents, homeowners, landlords, etc.)

At SERVPRO® of Kitsap County we refer to this as the 1-4-8 policy, which corresponds to the hour checkmark at each the bulletins.

It is important we follow these guidelines so that as the customer, you will have a reduced damage and because of that it will hopefully save you expenses as well.

Post Construction Cleanup & Restoration

8/16/2016 (Permalink)

Franchise Professionals can provide the debris removal service to prepare the building for interior design. During the contruction phase a building can trap moisture. Excessive moisture could result in mold growth. You want your facility to look its best when the doors open. Your local Franchise Professional provides cleaning sevices to give the building that extra shine.

Services Include

  • Carpet, resilent and non-resilient floor prep and finish
  • Ceiling, walls and fixture cleaning
  • Deodorization
  • Air Duct Cleaning
  • Debris Removal

SERVPRO Hosts a Continuing Education Seminar

4/8/2016 (Permalink)

Community SERVPRO Hosts a Continuing Education Seminar 3439 State Highway 3 West, Bremerton, WA. 98312 (360)373-1290

Attention all insurance agents that are looking to gain some credit hours:

SERVPRO of Kitsap County is hosting a free Continuing Education seminar on June 7th, 2016. The class will be held at our very own SERVPRO location in the conference room. The subjects of the seminar will be

  • Understanding Mold in the Restoration Industry 
  • Biohazard Cleanup

Each class is worth 2 credit hours, equaling 4 credit hours on the day.

Reegistration begins at 7:30am and the first class will begin at 8am. Each class is 2 hours long.

Class size is limited so please register today by contacting Christina Bigelow or Jennifer Ossman at (360)373-1290

Breakfast will be provided courtesy of The Coffee Oasis!

Come join us for a great day of learning and expanding our knowledge of the restoration industry!!

What to do Until Help Arrives: Fire & Smoke Damage

4/8/2016 (Permalink)

Fire and smoke damage can be devastating to homes and businesses. Thankfully, SERVPRO can help put back together the pieces and help make it "like it never even happened."

When dealing with fire and smke damage, just like any other type of damage, there are a few things to keep in mind. Here are some helpful do's and don'ts to remember:

DO:

  • Limit movement within the home or business. A lot of movement or stir in the affected area can cause soot particles to embed themselves in items such as carpets or upholsterys.
  • Keep your hands clean at all times. Soot on your hands can leave residue on verything you touch. his can cause further damage to woodwok, walls and upholster.
  • Place dry, colorfast towels or old linens on rugs, carpets, or any high traffic areas to avoid tracking to soot through the home or business.
  • If electricity is off, empty the freezer and refrigerator COMPLETELY, and keep the doors ajar. This will prevent an odor from accumluating.
  • Wipe soot from chrome on kitchen or bathroom appliances.
  • If the heat is off, pour RV antifreeze into sinks, toilet bowls and holding tanks to avoid freezing pipes and or other fixtures.
  • Remember to clean BOTH sides of leaves on house plants, not just the one.
  • Change the HVAC filter, but leave the system off until a trained professional comes and inspects/checks the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON'T:

  • Attempt to wash any walls or painted surfaces yourself. SERVPRO professionals have special equiptment and cleaners that will safely and thouroughly remove any soot.
  • Attempt to shampoo your carpets or furniture. A SERVPRO professional will be able to clean such items without cause further embedding of soot particles.
  • Attempt to clean any electrical appliances.
  • Consume any food or beverage that may have been close to the fire. THey may be contaminated and make you sick!
  • Turn on ceiling fixtures. This causes a stir in the air that may move around soot and make it more difficult to clean the affected areas. Try to keep the air as still as possible.
  • Send garments to the dry cleaner. Improper cleaning may set in smoke odor. SERVPRO has some great contacts for vendors that handle garment cleaning specific to fire damage.

Remember, there are things you can do when facing fire damage. Call SERVPRO right away to get the help you need, but try these things on the list until help arrives.

What to do Until Help Arrives: Harmful Waste

4/8/2016 (Permalink)

Biohazard What to do Until Help Arrives: Harmful Waste Remember that when you think an item may be contaminated with bodily fluids, do not touch or handle the item!

Harmful waste can cause damage to not only your home but also your family. Waste such as sewage and bloodbourne pathogens can make you ill, so it is important that you follow some specific guidlines when dealing with this type of damage.

Below are a list of helpful do's and don'ts to keep in mind when harmful waste is causing an issue in your life.

DO:

  • Stay out of affected areas. SERVPRO will handle the cleanup professionally and safely with all of the proper equiptment and gear.
  • Call emergency service personnel if the situation is life-threatening - Your safety should always be top priority!
  • Treat all bodily fluid as if they are contaminated - Coming in contact with affected bodily fluid of any kind raises the risk of you becoming contaminated with something as well. Don't take the risk!

DON'T:

  • Attempt cleanup of any kind - Special equiptment and personal protective gear in needed. SERVPRO professionals will know what to wear and how to safely cleanup the affected area.
  • Touch or handle items that could possibly be contaminated with bodily fluids - SERVPRO knows how to properly dispose of such items through a system called Stericycle.

A Little Water Goes a Long Way

3/31/2016 (Permalink)

It may not look like much water, but a little bit of water can be a major problem. Any water damage in your house is not a good thing, especially when the water contains potentially harmful bacteria that can affect the health of your family.

Toilet overflows, sewage backups and other dark water intrusions are more than nasty, smelly messes; these biohazardous damages also introduce harmful microorganisms into the home, as well as the moisture necessary to support their group.

SERVPRO Kitsap County understands how disruptive black water damages can be for you and your family.We offer 24 hour emergency response, and under normal circumstances we will have our professionals on site within 4 hours to begin the process of mitigation services. We want to help you gain crontrol quickly while drying, deodorizing, and protecting their home and belongings.

Mold Growth

3/24/2016 (Permalink)

Fungi and mold naturally occur in the environment. In fact, over 100,000 kinds of fungi have been identified.

Fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked goods, and other products such as alcoholic beverages.

Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and/or frequent exposure to mold may cause health effects.

When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amounts of mold spores are normally present in most environments. If the humidity and moisture levels in water-damaged environments are not promptly returned to normal, mold spores may grow, colonize and rapidly multiply. Organic materials found inside buildings, such as wood, paper, drywall, and insulation, provide a great food sources for mold to flourish.

If you think you may have a mold problem, call 360-373-1290 and a SERVPRO of Kitsap County trained technician can come asses to situation and lead you towards a cleaner tomorrow.

Emergency Ready Profile

3/15/2016 (Permalink)

The best way to reduce business interruption is to plan for it now!

As many as 50% of businesses may never recover following a disaster, according to the latest industry research study. Of the businesses that survive, the overwhelming majority had a prepedness plan in place.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and expect in advance is the key to timely mitigation and can help minimize how water and fire damage affect your business.

ARE YOU READY?

Preperation is a key component for making it through any size disaster, whether it's a small leak, a large fire or an area flood. The best time for planing for such an event is not when it happens, but well before. No one can predict a disaster, but you can plan for it. Now is the time to ask yourself, "are you ready for whatever could happen?"

The SERVPRO READY PROFILE is a startup -approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information.

Advantages of SERVPRO READY PROFILE:

  • A no cost assesment of your facility
  • A concise profile document that contains only the critical information eeded in te event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establish your local SERVPRO professionals as your disaster mitigation and restoration provider.
  • Identification of a line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas priority and contact information.

Call us today to get started!

Biohazard and Crime Scene Cleanup

3/3/2016 (Permalink)

We are far more than a fire and flood restoration company. Our professionals are skilled in the proper cleanup of bloodborne pathogens, crime scene residue, arson and vandalism, and sewage.

Bloodborne pathogens: SERVPRO professionals remove and dispose of bodily fluids, tissue, and other potentially dangerous substances resulting from a trauma, accident, crime or death. Our technicians thoroughly clean, disinfect and deodorize the structure.

Crime scene cleanup: From fingerprint powder and evidence-gathering chemicals, to tear gas and pepper spray residue, SERVPRO professionals can clean and restore your property and contents.

Sewage Backup: Sewage backups and black water intrusions are more than nasty, smelly, deposites. These damages also introduce harmful microorganisms into the structure. SERVPRO professionals remove sewage, contaminants, and moisture, disinfecting asthey clean. SERVPRO professionals insure the structure is properly cleaned and deoderized.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners.

Your local SERVPRO professionals are trained to safely and effectivly remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state health regulations.

SERVPRO of Kitsap County professionals can help with:

Bloodborne Pathogens

Crime Scene

Arson

Vandalism

Sewage backup

Black water intrusions

Mold mitigation and remediation

Please call us with any questions or comments

SERVPRO Kitsap County

360-373-1290

What is Lurking in Your Ducts?

2/26/2016 (Permalink)

The ventilation system in buildings is often the biggest culprit of poor indoor air quality. Setting aside time every year to inspect the ductwork in your home or business should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors,  and contaminants such as mold and irritating dust throughout your building or home.

One of SERVPRO of Kitsap County's services include cleaning the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC system clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which in turn may save you money.

SERVPRO of Kitsap County's Duct cleaning process includes:

  • Using our patented equipment, such as a roto-scraper, which automatically adapts to the duct's shape and diameter.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of air debris.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor or dirt.

In some circumstances such as after a fire, after significant smoke damage, or mold growth, duct cleaning becomes an essential part of the restoration process. In these cases, your SERVPRO of Kitsap County technicians can often restore the HVAC system and ductwork to pre-damage condition. 

What to do Until Help Arrives: Water Damage From Clean Water

2/18/2016 (Permalink)

Water Damage What to do Until Help Arrives: Water Damage From Clean Water Water damage happens without warning. But with these precautions, you can stop further damage until your local SERVPRO arrives to help.

Here at SERVPRO we know that emergencies happen, which is why we offer prompt 24/7 emergency response. However until your local SERVPRO arrives, there are effective steps you should take to help minimize the damage being done to your home and/or business. Depending on the type and extent of the emergency at hand, different procedures should be followed in order to slow down the damage that is being done.

When you are facing water damage from a clean water source, there are several things you can do until SERVPRO arrives.

  • As soon as possible, turn off the source of water. If you are unable to do so, contact a qualified party to shut off the water source. Doing this will stop any additional water trying to enter your home from doing so.
  • When safe to do so, attempt to shut off the circuit breaker for wet areas throughout the affected building. Use extreme caution when doing so in order to avoid any electric shock.
  • Begin blotting and mopping up as much water as possible. Having standing water can cause more damage to the building
  • Keep furniture skirting, draperies and other items away from wet areas. A good trick to keeping furniture skirting off the wet flooring is to use clothespins to pin them up.
  • In addition to the many beneficial tips to keep in mind when facing clean water damage, there are also several things you should avoid.

  • Any rooms with standing water should be avoided at all costs.
  • Keep all items that when wet could cause staining away from carpet. These items include newspapers, magazines, or papers with ink that could bleed through when damp.
  • Do not use any appliances while in standing water. 
  • Do not use your own vacuum to remove water because this can cause electrical shock and possibly damage the vacuum cleaner. 
  • Do not turn on ceiling fixtures if ceiling is wet.
  • Do not enter any rooms where the ceiling appears to be sagging due to retention of water. 
  • Here at SERVPRO we have many resources to help various emergencies, aside from just water. No job is too big or too small for your local SERVPRO of Kitsap County. 

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